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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Thank you! Thank you!
on June 21, 2014
Posted by: MauiBeth
from Maui, Hawaii (Paia)
Very good, thank you! The gentleman at Intuit Turbo Tax so amazing this morning with helping me get set up with being able to manually enter information on the forms via the desk top version of Turbo Tax. Thank you!
What's great about it: Thankful for the Override option, so I could match what my CPA had filed, so I could then make amendments.
What's not so great: Had to keep bouncing back and forth between forms. Maybe there a specific sequence the forms could have been completed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but could be even better
on June 21, 2014
Posted by: TerryEH
from Rochester, NY
I'd like to see a Marginal Tax analysis. For example, "the last $1,000 of income you earned was taxed at a net rate of x% for Federal and y% for NY State"
Also -- I'd like an easier way to project future taxes. Why not let me copy all of the 2013 numbers and do a "what if" with possible changes of our income / deductions for 2014?
Also -- I'd like an easier way to project future taxes. Why not let me copy all of the 2013 numbers and do a "what if" with possible changes of our income / deductions for 2014?
What's great about it: Comprehensive and Reliable
What's not so great: More features desired
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Navigation not so good
on June 23, 2014
Posted by: 402lf
from Adams, NE
Each year you fix stuff then turn right around a break stuff that has been there prior years. I waste a lot of time each year trying to find stuff and your menus keep shifting (changing) from year to year.
1. Forms menu should have ALL FORMS AND WORKKSHEETS available in turbotax regardless of my using it or not.
2. I don't always want to use search to find stuff as that assumes that I always know what I want to find and the terminology to find it.
3. I usually resort to "a google search" . Sad I have to do that!
1. Forms menu should have ALL FORMS AND WORKKSHEETS available in turbotax regardless of my using it or not.
2. I don't always want to use search to find stuff as that assumes that I always know what I want to find and the terminology to find it.
3. I usually resort to "a google search" . Sad I have to do that!
What's great about it: It is really a smart package but help is dumb!
What's not so great: I need every single form and worksheet that is available in turbotax available on the forms menu.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Many Years With TurboTax
on June 23, 2014
Posted by: Itzofry
from Santa Clarita, CA
We've been using TurboTax for 15 or more years. It just keeps getting better. Even occasional years when we filed through a tax accountant, we used TT to work up our numbers.
What's great about it: Intuitive, accurate, fast
What's not so great: Slow to start app
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for W-2 and 1099 Combination Year
on June 23, 2014
Posted by: Buddy16
from Pensacola, FL
My wife and I retired from the military and teaching this past tax year and had to pull some Roth IRA money out to cover kids' college. I started working as an independent contractor halfway through the year. This made my head spin with the tax implications. TurboTax Home & Business guided me through everything in about 1 long afternoon/evening. I had only 1 "glitch": there are 12 reasons why you would take out IRA money and not be tax penalized, and number 8, college expenses was not on the walk-you-through mode. After a very quick call, Chuck at the help center told me how to edit the forms directly #VERY AWESOME# so I went into the 5329, into the line 2 inputs and changed the amount to column for reason "08" and I was done. Easy enough, good customer service. Now that I know about "Forms" direct edit mode, I can rely on the step-by-step process, then review forms and edit as required. Very good product.
What's great about it: Took into account multiple income sources and IRA withdrawals
What's not so great: One glitch in entry (corrected in "Forms" mode)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home & Business
on June 24, 2014
Posted by: DBDave2000
from San Antonio, TX
It is a really good Tax program.
I only wish that problem areas and discrepancies would be explained in simple English. I don't have an Accounting Degree. All explanations seem to be in IRS-speak.
I use the Home and Business version, but it doesn't seem like the two parts talk well to each other. I had to keep going back and forth between the two in order to completely fill out personal deductions.
I only wish that problem areas and discrepancies would be explained in simple English. I don't have an Accounting Degree. All explanations seem to be in IRS-speak.
I use the Home and Business version, but it doesn't seem like the two parts talk well to each other. I had to keep going back and forth between the two in order to completely fill out personal deductions.
But, like I said, it really is the best Tax program out here.
What's great about it: When you know the information, all you need do is plug it in where TT tells you to.
What's not so great: If TT detects a discrepancy, it doesn't tell you how to fix it in clear, simple english.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy
on June 25, 2014
Posted by: Naz9
from Sacramento, CA
It is a great program that keeps getting better. Really brilliant how it is designed.
What's great about it: Clear and informative, professional and easy to use, Turbo Tax helps get taxes DONE!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Casualty Losses
on June 25, 2014
Posted by: Swoof003
from Colorado Springs CO
When a casualty occurs in an area that is declared a Federal disaster area (eg, Black Forest Fire in Colorado Springs), then you do not have to take the 10 percent AGI deduction which TurboTax automatically takes. After consulting with my tax professional, I was advised not to deduct the 10 percent AGI from the loss. Furthermore, she told me that several tax programs have a button you click to declare whether or not your loss was in a Federally declared disaster area. TurboTax had no such button, so the program automatically took the 10 percent deduction. Not good!
What's great about it: Easy
What's not so great: Not Accurate
Written by a customer while visiting turbotax.intuit.com