For moderately complicated returns, the software is superb. For more specialized situations, the software is a good place to start, but outside help a must. Software excellent at electronically filing returns: wonderful benefit.
What's great about it: Question and answer format makes things move quickly.
What's not so great: Not all forms supported. Would like to know which forms are supported before purchasing a product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using Turbo Tax since 1998 and have never had a problem with my taxes. Its so easy to use and has improved greatly over the years. Kudos to Turbo Tax for making my life a little less stressful.
Overall, the software is a good deal, but the additional fees are quite annoying. Easy to follow through and use the prompts, and like how it saves everything in one easy location. Hate how it seems to nickle & dime me though..would prefer to have one upfront cost for all of it.
What's great about it: Easy to follow, saves everything in one spot
What's not so great: Price of software, extra costs for filing fees, refund fees, etc.
Thus far, only thing I found with little explanation was paying the Form D400V electronically. At first, I didn't know I had to click the D400V on the DORNC website. This wasn't completely explained in Turbo Tax.