Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Working with State Tax Forms
on June 27, 2014
Posted by: Garymc41
from Mammoth Arizona
It's like if you don't E File the State tax and pay the fee you get penalized by making it difficult to print a copy to paper file.
What's not so great: Difficult to print if not E-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick/Easy File
on June 27, 2014
Posted by: AngelBaby2
from NC
Excellent program, I know nothing about taxes and you mae it easy to do! Thanks
What's great about it: Was simple and quick to do
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplicity is golden!
on June 29, 2014
Posted by: hawaiianangel
from Aiea, HI
I have been using this software for almost a decade. TurboTax brings peace of mind with the tutorials and addresses users concerns in all of the sections. I just love it! Allows me to be independent and gives me the freedom to process my tax return at my leisure. Life made simple! Who could ask for more?
What's great about it: Explanations bring clarity
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on June 29, 2014
Posted by: Pussycat2014
from Texas
Reliable and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy Step not so easy; S-Corp not explaine
on July 1, 2014
Posted by: AccountantFan
from West Orange, NJ
There were not enough options available for one of my business situations. I tried to enter information about business use of our vehicles in two separate business. In our situation, we didn't have options available which fit all our car disposal/acquisition/transfer issues, and could not adequately answer questions about the "sale of my business vehicle when I stopped using it" for business, since I didn't actually sell it. I just let my husband start using it for his business when his car was totalled. Then I got another car for my own use! When I tried to enter the information on the form I was faced with terminology I didn't understand.
More importantly, when asking if we have an S-Corp, the benefits of having one were not explained to us - or we certainly would have had one sooner! When we consulted an accountant for the first time in 8 years of my husband's business, (about the above minor problem with the vehicles) we found out how many thousands of dollars we could save on Social Security tax by having an S-Corp! We won't be using Turbo Tax anymore! I'm embarrassed to say we should have gone to an accountant 8 years ago. We thought Turbo Tax was saving us money by helping us find all possible tax savings, but we were wrong!
What's great about it: I like the Easy Step process of answering questions, and the option of choosing what I work on in a particular session.
What's not so great: Some questions do not offer enough possible answers. S-Corp benefits not adequately Explained!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax SW
on July 2, 2014
Posted by: chul
from San Jose, CA
I have been using Turbo tax for several years. Using Turbo tax is cheaper than going to local tax person and I can review it in my own time and place. Your tax return is as good as information you provide to either tax SW or to tax professional. With Turbo tax, I can always review it and do research on my own time. With tax professional, if I missed a deduction(s) or income(s), I need to setup either appointment or play email tag.
What's great about it: Easy to follow instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 Tax Returns
on July 2, 2014
Posted by: TheLateFiler
from Los Angeles
Where would I be without it? Still filling?
What's great about it: Perfect Interface with Updates
What's not so great: Must obtain older year versions on hard drive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very frustrated
on July 2, 2014
Posted by: Patricia39
from Orange County, Ca
claimed birth date missing so would not filed electronically, verified that I indeed did include birth date, but system would not allow me to refile electronically.
How inadequate is this.
What's not so great: filed electronically would not accept
Written by a customer while visiting turbotax.intuit.com