Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Procrastination made simple!
on July 2, 2014
Posted by: easyglide1
from Dayton, Ohio
This is my 7th year using Turbo Tax and it just keeps getting better. Taxes are never looked foward to, but even if you procrastinate, you will be plesently suprised how easy and stress free using this program is.
What's great about it: Easy to follow guidence.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great for most tax situations
on July 2, 2014
Posted by: jcmjim
from Biloxi, MS
I like Turbotax. This year though I received a Schedule K-1 with entries in box 16 D and E. This caused TurboTax to throw a very cryptic error. I looked it up on the TurboTax support forum and a lot of users had the exact same cryptic error! Something about a separate worksheet being needed for D and E. I never did figure it out, nor did the other people on the support forum. This experience messed up an otherwise flawless performance. Intuit needs to get that sucky error condition fixed! Obviously it has existed for a while, and it is very confusing. TurboTax does a good job making tax stuff easy...so fix this!
What's great about it: easy to follow step-by-step
What's not so great: Schedule K-1 prep
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Overall
on July 4, 2014
Posted by: PFSRecording
from Sunnyvale, CA
Easiest version yet. Overall excellent.
Minor annoyances:
A couple of forms did not always link data properly - in particular, an asset work sheet that didn't enter prior depreciation. Quick Zoom showed that the info was there.
I use the same vehicles in more than one business. I should be able to enter the basic information, make, year, total mileage etc. once only. This lets me allocate the milage per Schedule C rather than have to re-enter all of it for every C vehicle report. It is a database, after all.
Major annoyance: No longer able to generate 1099s from Home and Business. Never able to generate W-2 from the Mac version.
What's great about it: Easier than ever, fewer bugs
What's not so great: Minor links do not work properly on a few forms. No master vehicle entry sheet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its' Simply great..........
on July 4, 2014
Posted by: SuperD3
from Charleston, SC
We've now used Turbo0 tax for the past 10 years. it s always a blast to get going and usually I can move right through with input! The major problem is always with startup! i can remember from year to year whether not my Sposue ID or mine is the correct If this minor bug, can be worked out , so that initial startup becomes a pice of cake......., then this product will be "Simply Outstanding " . The ability to walk throught the various modules and make the necessary adjustments, all while double checking and triple checking the inputed data is an outstanding ability. I'll be there every year, to get going.
What's great about it: Can always get your taxes done without pressure
What's not so great: Will not goback in some sections after making initial selection
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on July 5, 2014
Posted by: Spankyloo
from Enterprise, AL
I started a small business this year. Turbo Tax made it easy to understand so I could do my taxes myself. Saved at least $300.00 doing them myself.
What's great about it: Step by step instructions, explanations, definitions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2012 amended tax return
on July 6, 2014
Posted by: SouthwindShelt
from Truman, MN
Turbotax entered my W-2 incorrectly on the federal return and correctly on the state return. I had to file an amended return for 2012. Since I only enter my W-2's once and the program uses my federal information for the state return I do not understan why my state W-2 information is correct and my federal W-2 information is $6000.00 lower?
What's great about it: Ihave used Turbotax for many years
What's not so great: Turbotax entered my W-2 incorrectly on the federal return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT for personal filing mostly great
on July 8, 2014
Posted by: Inventive1
from Leesburg, VA
I have been using TT for both business and Personal tax filing for past 3+ years. Overall I would highly recommend using the software.
Using an accountant will require you to do much of the same work needed to get yourself situated to run through turbo tax - a little extra effort saves some big bucks.
I ran into trouble this year using TT Premier edition since their prompting questions let me to purchasing Home & Biz instead of going with just Premier. I had use TT for business to prepare all my biz related forms - TT premier didn't make that distinction - so when they asked if I had things like home office deductions and business expenses, it said you need to purchase the upgrade to handle those areas. They didn't ask if I had previously handled all that using either their software for biz, or if the forms were prepared by some other entity or SW. Short story, TT for Home and Biz wanted me to re-enter all the biz details I had laboriously entered using the biz only SW. BIG YIKES if I actually went thru and did for both.
The good side was that support was EXCEPTIONAL. They are definately worth calling if you get into a jam. The rep resolved the problem, and told me exactly what I needed to to do. As added major bonus, support was NOT offshore.
Next year should be better given that I am expanding my knowledge of tax prep on a yearly basis. Never thought I'd take any pride in that...
What's great about it: Effectively walks you through most tax situations to get to bottom line
What's not so great: sometimes lacks proper and complete workflow-questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Golly Miss Molly
on July 9, 2014
Posted by: TJ917
from North Pole, AK
Great product. Thank you
What's great about it: Easy
What's not so great: going thru all those ones that did not apply to me
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com