I have always been a fan of Turbo Tax. I like the option to have my filing fees and audit protection deducted from my refund. I wish there were more comprehensive guides/advice related to my specific business (musician) so I'd know if I'm taking the right deductions - and all of them.
What's great about it: Baby steps, pay filing fees via refund
What's not so great: I hope I took *all* of my available deductions
I have been using Turbo Tax for a number of years. I can honestly say it is great. If I have a question an expert is just a chat or telephone call away. You guys are the best and I will always use your product for the rest of my tax life!!
What's great about it: Turbo Tax has Always Given Me the Ease of Accurate Calculations