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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Softwore
on July 15, 2014
Posted by: David4
from Danville, VA
Have nothing to say except "Turbotax is an awsome tax software."
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but can definitely use improvements
on July 15, 2014
Posted by: Sunny100
from Washington, DC
Turbo Tax doesn't remember my answers even though I have answered them before and keeps asking me the same questions. Also, the questions are pretty cumbersome to answer again and again when I just want to go straight to my business, income or deductions main page - why do I have to go thru the wizard to answer the same questions "again"?
To improve:
1. Make Turbo Tax remember my answers.
2. Don't ask me the same questions again and again even if TT does remember the answer. Give me the option to go straight to my section or to answer the questions again if I choose to.
1. Make Turbo Tax remember my answers.
2. Don't ask me the same questions again and again even if TT does remember the answer. Give me the option to go straight to my section or to answer the questions again if I choose to.
Making this improvement will make me fill out and re-review my taxes much much faster. This improvement will let me do and file my taxes atleast 30% faster.
Thanks.
What's great about it: Calculates automatically and guides you with deductions
What's not so great: Doesn't remember my answers, the questions wizard keeps coming up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT EXPERIENCE
on July 16, 2014
Posted by: ANMATAY
from Alvin, Texas
This was so EASY.
Having our own business I was skeptical.
But I did it and got a REFUND !
My last tax guy really gave me a raw deal. Thanks to the slow economy I was forced to look at alternatives and I am so very glad that I did.
The BEST feature is that they review your information and show you EXACTLY where to put or change it. The form that you need is available at the bottom of the page and the information that you need to change is highlighted.
You have the option to file electronically AND an optional service to represent you if you get audited and you get a copy of the return instantly to print for your records, and if you are self employed you know how much you need to keep documentation for everything.
And it is MAC friendly and super short download, even for broadband (we live where cable is not available and downloads CAN take a while).
I as SO very impressed and will use it again and again.
A VERY SATISFIED CUSTOMER.
A VERY SATISFIED CUSTOMER.
ANMATAY
What's great about it: It was fast and efficient.
What's not so great: N O N E !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor handling of Forms not included...
on July 16, 2014
Posted by: Disappointed978
from DC
There were forms not available by filing time (4/15) and your system wouldn't let me file. You should have a better way to handle that. You caused me to be late filing. I have no problem because I am due a refund, but I do not like filing late. You should have a better system. REALLY disappointed. I rate it a 0, below poor. This is a deal breaker.
What's great about it: easy to use
What's not so great: Forms not included in time for filing on time...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online Vs Purchasing CD
on July 17, 2014
Posted by: ThinnerByTheCup
from Bradbury, CA
I have personally filed my own taxes for more than a couple years. Last year I filed my taxes online 2012, wrote down all my username, password, login, and pin codes for my husband and I. This year 2013, I made the HUGE mistake of purchasing the CD from the store, even though it gives me the option to file more than one Federal return. Which I didn't need. It didn't connect my previous years returns with the one I was filing for 2013. I had to manually enter information from last years turbo tax return.
It also rejected my federal e-file, but accepted the state with the use of last years pin number ... but I had to set a new one up in order to re-e-file my federal return. This really, really upset my husband for the delay in getting our return back.
Anyway, I will never make that mistake again. I will only file online and warn all my friends that I usually recommend turbo tax to not to make the same mistake I made.
What's great about it: I like how year to year everything is remembered
What's not so great: I hate how it doesn't connect your accounts if you happen to purchase a CD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Only One To Do Taxes
on July 17, 2014
Posted by: Headdeacon
from Hanford, CA
If you put a number in the wrong box, the review will find it and flag it. The down side, it may not tell you exactly what is wrong or what to do about it.
What's great about it: It is easy but thorough.
What's not so great: I have not tried any other tax preperation software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was smoother than 2012
on July 17, 2014
Posted by: BreakofDay
from Montgomery, Alabama
A What if window would be helpful for use in areas where increased audit risk is already known by the user (me). There are times when the deduction is so small that I would not include it if I could see a "what if i place zero in the blank". or what if I close out a business, farm or decide not to rent rental property for a tax year. How would it possibly look, using this years tax information as an example.
What's great about it: allows viewing of forms or steps.
What's not so great: once an area has been started, if nothing is applicable, it would be nice if the area indicated visited.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on July 18, 2014
Posted by: MKYman
from Ballston Lake, NY 12019
State tax prep was good ... as expected. Small business section much more confusing than 2012 and previous years.
What's not so great: did not import basic data from 2012 T/T / did not handle two (2) home office situations well - quite confusing
Written by a customer while visiting turbotax.intuit.com