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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on August 11, 2014
Posted by: buder1
from New Braunfels, TX
I will continue to use Turbo tax
What's great about it: very easy to follow
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax didn't know how to deal with Gas Leases
on August 11, 2014
Posted by: GLCody
from Seattle, WA
This was the first year Turbo Tax didn't know how to deal with a problem. It didn't know how to deal with residential gas lease rent and royalties from the same residential property. Also, the help topics and online info was lacking even though there were numerous questions and complaints coming from others. Very disappointed this year!
What's great about it: could import info from last year
What's not so great: Program didn't know how to deal with Gas Leases from residential property
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Flexable, Durable and Well Sturctured
on August 13, 2014
Posted by: GeekJohn
from Lakemont, Georgia
Business version is required for Estates and Trusts yet Home and Business are required for Schedule C applications and Individual Returns. Would think Estates/Trusts would more appropriately be packaged with Home and Business.
What's great about it: Interview processs well structured, generally user friendly,
What's not so great: Home and Business vs Business versions are parckaged inappropriately
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Finally, got it done
on August 14, 2014
Posted by: noname1940
from Wisconsin
I have used Turbo Tax for many years, but am seriously considering going to a different product. Having to look up info on previous years and enter is ridiculous. when last years information is needed, the program should find it and enter
What's great about it: Finally got it done
What's not so great: Look up of IRS forms impossible as inpast years, does not carry forward as much info as it should
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on August 14, 2014
Posted by: mudlongerthan4
from Burlington VT
Improvements suggests
a) see major con above. For instance, if you were working in the deductions section and finished a subsection, it would take you back to the "menu", but it would jump to the top. You would then have to scroll down to the next item you wanted to work on and click on it. As most people (me included) work in the order suggested, as it snaps back to the menu section, it should return you to where you were and show the next item down, which is the most likely place to want to go next
also, as I do normally do a "draft" return first to file an extension and then a final, I end up repeating many sections to be sure I have all info entered. Annoying to have to answer the radio button questions from scratch each time. If I have answered them once, it should default to those if I want to re-edit a section.
What's great about it: good interview
What's not so great: re-editing sections annoying as does not remember previous choices
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tedious but doable
on August 14, 2014
Posted by: TaxMan777
This is probably one of the best tax preparation software available.
What's great about it: good guidance
What's not so great: Does not explaiin many issues like business number and how to get it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than I expected
on August 15, 2014
Posted by: EnergyMaven
from Port Angeles WA
Very easy!
What's great about it: I've used TurboTax for years but this was the easiest yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund inconsistent with actual refund from IRS
on August 16, 2014
Posted by: tcaswall7
My 2013 adjusted refund from IRS was $2345.00 The Turbo Tax refund was $1345.00. Why did your software miscalculate the refund amount?
Written by a customer while visiting turbotax.intuit.com