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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Good Program, A lot of information
on August 18, 2014
Posted by: ckg3533
from Red Oak, TX
Good Program, just a few bugs but overall great experience!
What's great about it: Easy to Use and Complehensive
What's not so great: A little buggy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was easy to use and the instructions were very
on August 20, 2014
Posted by: rayp3431
from Council Bluffs IOWA
Overall it was a good program. The only problem I had was finding my way back to s single subject to fix. Also in the review process there needs be more info on what is wrong and suggestions on how to fix it or what need to be done. I was stunped on few topics. All in all easy to use. Thank YOU
What's great about it: lots of questions
What's not so great: finding mor info on a single subject and getting back to it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT 2013 PROCESS
on August 20, 2014
Posted by: JIMGOLF27
from SUMMERFIELD FL
THOROUGH AND DETAILED. GET BETTER EVERY YEAR
What's great about it: COMPLICATED BUT WE GOT THRU IT!
What's not so great: NONE AS LONG AS FERDS DONT AUDIT ME!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Customer Service
on August 20, 2014
Posted by: DLJackson
from Durham, NC
I had many questions, but every time I spoke with TurboTax representatives they answered my questions. They also took the time to allow me to express my uncertainties without making me feel that my questions were unintelligent. I loved the excellent customer service. It was truly refreshing. Thank you
What's great about it: Representatives were outstanding
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
None
on August 22, 2014
Posted by: sandygirl1
from Ohio
See Cons
What's great about it: Easy to use
What's not so great: Not easy to transfer files between computers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Time consuming but worth it
on August 22, 2014
Posted by: SuLoPo
from Reedsport, OR
It's very detailed, which is good. But there are a few areas that need improvement. I pay personal property tax on a manufactured home. It is difficult to find where to list it.
And when it came time to file. The server was busy for a few hours. Every time I came back to try to Efile, I had to go thru several pages first. Please change that.
And when it came time to file. The server was busy for a few hours. Every time I came back to try to Efile, I had to go thru several pages first. Please change that.
What's not so great: deifficult to return the page needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on August 23, 2014
Posted by: Boca101
from Boca Raton
I've been using Turbo Tax for years now, my returns get more complex every year. Turbo Tax makes them seem easy.
Fast Intuitive. easy to use.
Jus the best Tax software out there.
Fast Intuitive. easy to use.
Jus the best Tax software out there.
What's great about it: Almost automatic
What's not so great: Can't think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable, year after year
on August 24, 2014
Posted by: Ginia2
from Amado, AZ
I always feel confident using Turbo Tax. We've been using this product since the 2nd year it was released and we've always been please with the software, the knowledge base and the help features.
I really like the security of the on-line filing and the personal information privacy Intuit has maintained over the years.
I really like the security of the on-line filing and the personal information privacy Intuit has maintained over the years.
What's great about it: Covers every situation I encounter during the year
What's not so great: Preferred earlier versions of forms access/lists
Written by a customer while visiting turbotax.intuit.com