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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Every Year a Technical Glitch
on August 24, 2014
Posted by: feb345
from Orlando
None of my previous 5 years of filing with Turbo Chef appeared. I finished the return, paid with credit card, filed electronically and then found a piece of info that I thought would compel me to file an amended return. AFTER sending return electronically, I opened the amended return function. After a thorough reading of IRS directions I realized I did not need to amend my return.
I checked on the status of the return only to find that it had not been sent. I have spent 30 frustrating minutes trying to send the return. I cannot remove the "amended" function. The "help" section has the same wrong answer it posted 3 months ago.
I checked on the status of the return only to find that it had not been sent. I have spent 30 frustrating minutes trying to send the return. I cannot remove the "amended" function. The "help" section has the same wrong answer it posted 3 months ago.
What's great about it: Not Many
What's not so great: Doesn't Import Data from Previous Year, Electronic File Failed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
If you want help with RITA - you are in trouble!
on August 24, 2014
Posted by: RITAnoLike
The Rita portion of this program is sub-par and always has been. It should have been fixed by now with better instructions.
What's great about it: Mostly Good with Federal
What's not so great: Mostly bad with RITA for OHIO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made It Simple
on August 25, 2014
Posted by: DickieD56
from Atlanta GA
I prepare tax returns for family and Turbo Tax has worked great for each of them
What's great about it: Easy to Move through the Tax Schedules
What's not so great: Need more information from Previous Yr Return for Comparison
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CPA
on August 25, 2014
Posted by: AnnPinkerton1
from Phoenix, AZ
Please improve the information on how to file the 1098 and the 1098 MA, next year.
What's not so great: Did not give the form 1098 MA information or how to enter the data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful instructions
on August 26, 2014
Posted by: poevol
from Chandler, AZ
I would recommend TurboTax for the simple returns that most Americans have . Those that are self-employed or have extensive investments, etc. I would recommend TurboTax only if they also have some accounting experience. The tax laws are so very complicated. I appreciate that you do give the counsel to seek professional advice in certain areas.
What's great about it: It helps me not forget things to include
What's not so great: Can't think of any thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier & Clearer each year
on August 26, 2014
Posted by: MrBman
from NW Ohio
Better in 2013 than it's ever been!
What's great about it: This year's program was faster & easier than it's ever been!
What's not so great: Some of the "minor/seldom used items" could/should have been made available to bypass.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Help
on August 26, 2014
Posted by: Butterfly12345
from Dallas, TX
Made filing very easy.....
What's great about it: Ability to file a variety of items
What's not so great: Had to research some items through IRS publications
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accountant
on August 27, 2014
Posted by: JuneBug42
from Talmo, GA
I have used Turbo Tax for several years for W2's and 1099's only and plan to continue using this until I retire.
What's great about it: Ease of using the software and understanding instructions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com