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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on August 27, 2014
Posted by: LadyBrett
from Norman, OK
Have used TurboTax for years through life changes, business changes and address changes. Wouldn't do taxes without it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great but with one little problem I had
on August 27, 2014
Posted by: GoldenSenior
from Golden, Colorado
The problem with the cars is that the Blazer was totaled and the insurance company towed it away. They did pay us but there was no trade-in. Turbo Tax kept insisting there had to be a trade in and with a value.
The other car, a Camaro, has been taken out of use because it has an electric problem. It is sitting in the garage waiting for my husband to sell it. Turbo Tax insisted we traded it in, for what I don't know. I final put an amount of $1 in the amount of trade-in box and that seemed to be okay with Turbo Tax.
What's great about it: Turbo Tax is getting easier every year, I think. I like both the Guided Easy Steps and going straight to the forms
What's not so great: I had a problem with Turbo Tax insisting I had had a trade in on 2 cars that were no longer in use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mixed bag
on August 28, 2014
Posted by: DerwoodJohn
from Derwood, MD
I am a clergyman, and I receive a housing allowance from my parish, but no salary. Since there's no salary, they don't have to give me a W-2 or 1099, and they don't. The housing allowance is, however, reportable, and although there's no income tax on it, there is self-employment tax. I had a real hard time trying to figure out how to report this housing allowance in TurboTax. I finally figured it out after reading multiple reports in the "help" section, but in my opinion TurboTax could have made this a whole lot easier than it was.
What's great about it: Easy things are easy
What's not so great: Some things are hard to figure out how to do, and the help function isn't very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Rich D. & Jude M 2013 returns
on August 30, 2014
Posted by: RichDues
from Vienna VA and Columbus OH
The most frustrating item and one that I hope you can fix before we file 2014 taxes is to have a process available for a joint federal and two separate states tax returns for two individuals without having to reenter the data for the (federal) two separate times.
What's great about it: All forms, and rules included
What's not so great: no easy way to file a joint federal tax return and two separate single individual differnt state returns
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!!
on August 31, 2014
Posted by: SandyO66
from Greater Los Angeles area, CA
Turbo Tax makes doing my family's taxes simple. I feel confident that all areas are being covered, and that I'm not missing something. I like being able to bounce back and forth between step-by-step and forms so I can look at specifics as needed.
Though my audit risk is fairly low, I always select Audit Defense, for the peace of mind it brings... knowing that I'm protected if our home & business return were to be audited.
Thanks, Intuit! Your Turbo Tax product will be part of my family's financial stability for years to come!
Though my audit risk is fairly low, I always select Audit Defense, for the peace of mind it brings... knowing that I'm protected if our home & business return were to be audited.
Thanks, Intuit! Your Turbo Tax product will be part of my family's financial stability for years to come!
What's great about it: SO thorough, yet VERY user-friendly and easy to work with!!
What's not so great: Not sure why I have to fill out the contact form every time I open the program after filling it out once.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NOT PERFECT
on August 31, 2014
Posted by: Jost1
from Salt Lake City UT
There were some issues that arose when I filed on August 31, 2013, for 2013 after an extension had been allowed. My original files were corrupted and I had to start again from scratch. I think I did it OK but there were some issues. I have been a Turbo Tax customer for decades. Somehow, TurboTax does not recognize this. Maybe I now have two accounts with Turbo Tax. Also I do not know if I am signed up for automatic renewal for subsequent years.
What's great about it: EASY TO FOLLOW FOR STANDARD SITUATIONS
What's not so great: NOT SO SIMPLE FOR CASES FILED AFTER AN EXTENSION HAS BEEN GRANTED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Above and beyond expectations
on August 31, 2014
Posted by: Carrie4pc
from San Jose, CA
l was anticipating difficulties with business losses and educational expenses for my dependents and that was not the case at all with Turbo Tax
What's great about it: ease of filing new deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Found More Funds!
on August 31, 2014
Posted by: MoreMagic2
from Dayton, OH
Easy access, user-friendly, and excellent navigation guidance!! Appreciated question links with answers in "drop down" screen. Straightforward in sharing how to obtain additional tax forms when needed. Highly effective in calculating expenditures and presenting options that maximize your refund. If a repeat user, uploads tax information from previous year, which reduces time of re-entering duplicate data that has not changed.
What's great about it: Great guidance with Immediate feedback
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com