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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Rich D. & Jude M 2013 returns
on August 30, 2014
Posted by: RichDues
from Vienna VA and Columbus OH
The most frustrating item and one that I hope you can fix before we file 2014 taxes is to have a process available for a joint federal and two separate states tax returns for two individuals without having to reenter the data for the (federal) two separate times.
What's great about it: All forms, and rules included
What's not so great: no easy way to file a joint federal tax return and two separate single individual differnt state returns
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax!!
on August 31, 2014
Posted by: SandyO66
from Greater Los Angeles area, CA
Turbo Tax makes doing my family's taxes simple. I feel confident that all areas are being covered, and that I'm not missing something. I like being able to bounce back and forth between step-by-step and forms so I can look at specifics as needed.
Though my audit risk is fairly low, I always select Audit Defense, for the peace of mind it brings... knowing that I'm protected if our home & business return were to be audited.
Thanks, Intuit! Your Turbo Tax product will be part of my family's financial stability for years to come!
Though my audit risk is fairly low, I always select Audit Defense, for the peace of mind it brings... knowing that I'm protected if our home & business return were to be audited.
Thanks, Intuit! Your Turbo Tax product will be part of my family's financial stability for years to come!
What's great about it: SO thorough, yet VERY user-friendly and easy to work with!!
What's not so great: Not sure why I have to fill out the contact form every time I open the program after filling it out once.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NOT PERFECT
on August 31, 2014
Posted by: Jost1
from Salt Lake City UT
There were some issues that arose when I filed on August 31, 2013, for 2013 after an extension had been allowed. My original files were corrupted and I had to start again from scratch. I think I did it OK but there were some issues. I have been a Turbo Tax customer for decades. Somehow, TurboTax does not recognize this. Maybe I now have two accounts with Turbo Tax. Also I do not know if I am signed up for automatic renewal for subsequent years.
What's great about it: EASY TO FOLLOW FOR STANDARD SITUATIONS
What's not so great: NOT SO SIMPLE FOR CASES FILED AFTER AN EXTENSION HAS BEEN GRANTED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Above and beyond expectations
on August 31, 2014
Posted by: Carrie4pc
from San Jose, CA
l was anticipating difficulties with business losses and educational expenses for my dependents and that was not the case at all with Turbo Tax
What's great about it: ease of filing new deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Found More Funds!
on August 31, 2014
Posted by: MoreMagic2
from Dayton, OH
Easy access, user-friendly, and excellent navigation guidance!! Appreciated question links with answers in "drop down" screen. Straightforward in sharing how to obtain additional tax forms when needed. Highly effective in calculating expenditures and presenting options that maximize your refund. If a repeat user, uploads tax information from previous year, which reduces time of re-entering duplicate data that has not changed.
What's great about it: Great guidance with Immediate feedback
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A very good tax filing program
on August 31, 2014
Posted by: Karbob
from Arizona
Used TT in 2012 for the first time, and found that it was very close to my professionally prepared return. Used it again in 2013 with confidence.
Only issue relates to foreign taxes paid. Don't understand why I didn't receive full credit for taxes paid, but the difference was small enough that I didn't pursue it with TT.
What's great about it: Most sections were easy to understand and enter data
What's not so great: Difficult to understand how TT handled payment of foreign taxes during the year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed a Extensive and Complicated Return
on September 1, 2014
Posted by: RichCostAnalyst
from Allenwood, New Jersey
This year's taxes were the most complicated yet, due to a sale of an investment home, owned for 20 years. Have been doing taxes for years, but without Turbo Tax would never had tried to accomplish manually.
What's great about it: Super product as usual, have been using for years
What's not so great: None to speak of
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A pleasure to finish
on September 1, 2014
Posted by: GranyB
from Fullerton, CA
He is coming along and being more patient with me in my record keeping Turbo Tax saves the day.
What's great about it: checked all my entries and IRAs
What's not so great: Annoying husband at times
Written by a customer while visiting turbotax.intuit.com