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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Always a good experience
on September 7, 2014
Posted by: NLH2
from Long Island NY
As a long time user Turbo Tax is always a good experience. Helped my son file his short form in less than 20 minutes
What's great about it: Simple, straightforward guidance on basic returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplicity at its finest
on September 7, 2014
Posted by: Jimboland
from The Colony Texas
eight years running will be a lifetime user
What's great about it: Spot on results
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax has become an essential program.
on September 8, 2014
Posted by: Jeekeyen112
from Bakersfield, CA
I am quite satisfied with the services from Turbo Tax.
When you consider the process of organizing information for annual tax return 10 years ago, you will understand and appreciate the help being provided by Turbo Tax. Now Turbo tax is an essential tool for tax payers.
When you consider the process of organizing information for annual tax return 10 years ago, you will understand and appreciate the help being provided by Turbo Tax. Now Turbo tax is an essential tool for tax payers.
What's great about it: Easy to manage at your own pace. Covering every aspect of Tax codes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbofund
on September 8, 2014
Posted by: Edward13
from TX
Excellent
What's great about it: Quick and Easy
What's not so great: Some Financial papers could not be imported from outside source.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Is AWFUL
on September 8, 2014
Posted by: Punjabicus
from South Jordan, UT
Your product is horrible. For example, when I initially filed my taxes, I owed money. I sent the checks in. Then there was no way to account for those payments after the fact (only if estimated or with an extension). Then I had a refund due, but because I owed money originally, it wouldn't let me choose a refund. The worst is, even after hitting "Amend a Return," I still don't think it did a proper amendment because there is no document that says "Amended Return." I am terribly afraid that my taxes are an utter mess!
What's great about it: None
What's not so great: The product makes a mess!!
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
6 mo
on September 9, 2014
Posted by: Oliviar
from Los Angeles, CA
Needs an index of completed, partialy completed andal uncomp;leted pages.
This index should allow you to go to any page directly from the indes.
What's great about it: Thorough -
What's not so great: moving back takes too many strokes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX
on September 9, 2014
Posted by: GJUDICE
from Lafayette, LA
Love Turbotax. Have used for over ten years.
What's great about it: Ease of use
What's not so great: some items duplicated and a little confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My refund was complicated as it was reduced.
on September 9, 2014
Posted by: PedroRSabido
from Henderson, Nevada
To use Turbo Tax (TT) is helpful as I could not complete all the requirements without TT help. That is why I used TT for many years. I have not been audited yet. But last year 2013, I had a big problem with the California Franchise Tax Board. In 2010 Tax Return, they demand payment of $17,000.00 state tax altho we are not California residence, but Nevada residence. The FTB was in error. But the damage FTB had done was cruel. They freeze my bank account and safe deposit box.
What's great about it: Unanswered questions were resvoled.
What's not so great: Many questions may be unneccessary to answer.
Written by a customer while visiting turbotax.intuit.com