turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2 out of 5
2
6 mo
on September 9, 2014
Posted by: Oliviar
from Los Angeles, CA
Needs an index of completed, partialy completed andal uncomp;leted pages.
This index should allow you to go to any page directly from the indes.
What's great about it: Thorough -
What's not so great: moving back takes too many strokes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBOTAX
on September 9, 2014
Posted by: GJUDICE
from Lafayette, LA
Love Turbotax. Have used for over ten years.
What's great about it: Ease of use
What's not so great: some items duplicated and a little confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
My refund was complicated as it was reduced.
on September 9, 2014
Posted by: PedroRSabido
from Henderson, Nevada
To use Turbo Tax (TT) is helpful as I could not complete all the requirements without TT help. That is why I used TT for many years. I have not been audited yet. But last year 2013, I had a big problem with the California Franchise Tax Board. In 2010 Tax Return, they demand payment of $17,000.00 state tax altho we are not California residence, but Nevada residence. The FTB was in error. But the damage FTB had done was cruel. They freeze my bank account and safe deposit box.
What's great about it: Unanswered questions were resvoled.
What's not so great: Many questions may be unneccessary to answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Complicated, but easy
on September 9, 2014
Posted by: Repatriated
from Los Angeles, CA
Great system and intuitive step-by-step procedures. Great!
What's great about it: Unexpectedly easy to navigate
What's not so great: Turbo Tax help not as helpful as Google searches
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It did all what it can to maximize my refund
on September 10, 2014
Posted by: berhem345
from Elgin, IL
Over all, it is the best and will continue to use it and recommend it to people I know.
What's great about it: The guidance is extraordinary and simple to understand
What's not so great: It did not give me credit for home office and other work expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy way to file
on September 10, 2014
Posted by: ktstig
from Daytona, Fl
much easier than reading the tax book, and best way to find all your deductions just by clicking thru
What's great about it: thorough and easy step by step
What's not so great: little difficult to go back and find certain areas
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
taxes 2013
on September 12, 2014
Posted by: john098876
from waukesha wi
this is not the first time usijg turbotax. I will continue to use this program. it is woarth every cent!!!
What's great about it: great to use, nice takthrough
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on September 12, 2014
Posted by: Sonny540Fremont
from Fremont, CA
Retirement contribution questios are in both business (sole proprietary) and personal, causing confusion.
What's great about it: Cheap sofware, large user base with answers in the community
What's not so great: Redundancy causing confusion sometimes
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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