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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo tax good news
on September 14, 2014
Posted by: dollardan
from Oklahoma City, OK
allowed me to work on tax issues with good reference lookup assistance
What's great about it: thorough program for completing taxes
What's not so great: intro screens not necessary - take me right to the data entry screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not satisfied at all!
on September 14, 2014
Posted by: Tired222
from California
Program checked return, set up for efile, payed the exorbinate fees and as it started to transmit the program asked about an entry and changed the amount due. Money was sent but now it is incorrect!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbo tax
on September 15, 2014
Posted by: Monkpinter
from crystal river fl
saving return as real pdf is a pain
What's great about it: ok to use
What's not so great: 2012 turbo tax copy of return will not print or open
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
East Peasy
on September 15, 2014
Posted by: ernieB2
from jacksonville Fl
Used Turbo Tax for 10 yrs now. Never an issue they didnt fix
What's great about it: simple
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improves every year, but there are a few glitches
on September 15, 2014
Posted by: Twiggy1954
from Vancouver, WA
In the early years, I wasn't sure of the value of Turbo Tax, but as tax laws have become more complicated, and my investment companies now provide downloaded data to populate Schedule C, this software has become an essential tool for me. This year, the main glitches I ran into had to do with 1) the software not letting me change my mind about whether to depreciate something, and 2) when I had to delete the depreciation form to fix #1, I wanted to bring up a clean copy of the form for some other items and it was not easy to do this. I ran out of time (my fault, of course) and had to leave a deduction off. Oh, well. If I get audited, at least I will have some deductions to add back to any amended return.
What's great about it: Recalculates almost everything automatically
What's not so great: After deleting a form, we need an easy way to insert a new, blank version of it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good but there are alternatives
on September 15, 2014
Posted by: QuickDrawArchit
from Miami, FL
I would like to see how the information I am inputting is changing the amount of taxes owed or refund. The program does that to a certain extent but there are expenses you can input which will not change your return because you are taking a standard deduction. If you did your previous year in Turbo Tax it will import your previous year. I could be wrong but I do not think it will import information from Quickbooks.
What's great about it: Guides you through your return.
What's not so great: Costs more than some competitors.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
15 Years Or More Of TurboTax
on September 16, 2014
Posted by: Delerme
from Bronx,New York
I started using other Tax program that cost me thousand of dollar back in the day's (1981). TurboTax has revolutionize the Tax industry. It's simple easy and affordable.
What's great about it: Year after year of inprovements
What's not so great: Limit on the electronic filing (5)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whew... Got 'er Done!
on September 16, 2014
Posted by: kmacker
from Orlando, FL
I've used Turbo Tax for several years and it seems to get better all the time. I feel confident that it is checking and I like not working about math errors. The Audit Help is great too. Hope I never have to use it.
What's great about it: Easy to follow the forms and instructions. Like the help that is a click away at all times.
What's not so great: A bit of digging to find a couple entries after I stopped and started.
Written by a customer while visiting turbotax.intuit.com