Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
All bases were covered
on September 23, 2014
Posted by: paullator
from Snellville, GA
This software worked almost as expected. I was not asked to upload 2012s data. Had to scrap 2 days work in the version with 2012 data. Other then the above problem everything else worked great as always.
What's great about it: Turbo Tax always works great for my small business
What's not so great: I was not asked to upload 2012 data when first starting. Had to spend several hours repeating data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This year was way more challenging to use
on September 23, 2014
Posted by: rachinevas
from rockville, MD
My biggest issue was working with the K-1 for a real estate and trust. Turbo tax would not let me enter all the information that I was given by my accounting firm on one K-1. I needed to open a second k-1 and separate the information. Rather than guide me through this process the program just continued to show me an error. It took hours of my time to solve the issue. I eventually called the accounting firm that gave me the K-1 and was able to understand how to fix the problem. However the situation has made me seriously question if I want to use turbo tax next year.
What's great about it: Most of the steps were easy
What's not so great: I had trouble with the K-1 and with entering my bussiness auto expenses
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on September 24, 2014
Posted by: KeriOHara
from Olympia, WA
When taken step by step, no stone remains un-turned. I always feel my return is complete, and that no one could have done better.
What's great about it: I feel like every question has been answered by the time I file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax works
on September 24, 2014
Posted by: quanton
from Somerville, MA
Im not sure why so many reviews of this software is negative, complaining that its difficult to use. Ive used turbotax off and on for appx 15 years. Its only gotten better and easier to use. Certainly more intuitive and user friendly than in earlier versions….
If you need some tax software to help you do your taxes, use Turbotax. I don't think there is a consumer level software out there as good….
What's great about it: easier than in the past
What's not so great: some of the personal info is not really needed and a little onerous
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting easier every year!
on September 24, 2014
Posted by: JujuWest
from Tyler, TX
I've used TurboTax for over 10 years now and, as a small business owner, it's just getting simpler and easier every year to file my taxes. Thanks for the peace of mind, TurboTax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confident
on September 24, 2014
Posted by: Sirwillie
from Rapid City, SD
Was confident that any mistakes that I made, Turbo Tax would take over and guide me to the next section and even explained it. I'll do it again next year. I no longer use my tax preparer due to the fact that she became incompetent.
What's great about it: No rush and took my time
What's not so great: Savings bond section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Reliever
on September 25, 2014
Posted by: Mightygrateful
from los angeles, ca
Maneuvering through the sections was a breeze. Easier because I had compiled info prior to engaging Turbo Tax. But even if I hadn't the guidance was clear as to what each section covered. Liked the review process to let you know what you might have missed. Was quite anxious and stressed about the overall process to complete a timely filing. Greatfully, the process relieved some of that. Thanks Turbo Tax!
What's great about it: Easy to follow. Very thorough. Like working with a live pro!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hard Copy Printout of My Submission
on September 26, 2014
Posted by: Paul003
from Honolulu, Hawaii
When attempting to get a hard copy printout just prior to electronically filing, your instructions are confusing.
What's not so great: Your instructions are confusing.
Written by a customer while visiting turbotax.intuit.com