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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
turbotax works
on September 24, 2014
Posted by: quanton
from Somerville, MA
Im not sure why so many reviews of this software is negative, complaining that its difficult to use.
Ive used turbotax off and on for appx 15 years.
Its only gotten better and easier to use. Certainly more intuitive and user friendly than in earlier versions….
Ive used turbotax off and on for appx 15 years.
Its only gotten better and easier to use. Certainly more intuitive and user friendly than in earlier versions….
If you need some tax software to help you do your taxes, use Turbotax. I don't think there is a consumer level software out there as good….
What's great about it: easier than in the past
What's not so great: some of the personal info is not really needed and a little onerous
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting easier every year!
on September 24, 2014
Posted by: JujuWest
from Tyler, TX
I've used TurboTax for over 10 years now and, as a small business owner, it's just getting simpler and easier every year to file my taxes. Thanks for the peace of mind, TurboTax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confident
on September 24, 2014
Posted by: Sirwillie
from Rapid City, SD
Was confident that any mistakes that I made, Turbo Tax would take over and guide me to the next section and even explained it. I'll do it again next year. I no longer use my tax preparer due to the fact that she became incompetent.
What's great about it: No rush and took my time
What's not so great: Savings bond section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Reliever
on September 25, 2014
Posted by: Mightygrateful
from los angeles, ca
Maneuvering through the sections was a breeze. Easier because I had compiled info prior to engaging Turbo Tax. But even if I hadn't the guidance was clear as to what each section covered. Liked the review process to let you know what you might have missed. Was quite anxious and stressed about the overall process to complete a timely filing. Greatfully, the process relieved some of that. Thanks Turbo Tax!
What's great about it: Easy to follow. Very thorough. Like working with a live pro!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hard Copy Printout of My Submission
on September 26, 2014
Posted by: Paul003
from Honolulu, Hawaii
When attempting to get a hard copy printout just prior to electronically filing, your instructions are confusing.
What's not so great: Your instructions are confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turned a possible horror into happiness....
on September 26, 2014
Posted by: DeeD80
from Southern States, Al
I would definitely advise anyone to start first with Turbo Tax Software before using all the others! From the beginning of my project to complete a possible horror story of completing a few years of Home & Business, every Customer Service Representative has been delightful, helpful, professional, quick to respond to my needs and did not even have to wait in queue. I definitely got off on the good foot. This made me feel more confident about proceeding with Turbo Tax. Using the software made so many issue disappear with ease. I compliment Turbo Tax and thank you and all your representative for all that you do!
What's great about it: The ease of using Turbo Taxes Software, timing issues erased and Customer Service was awesome!!!
What's not so great: I never developed a con using Turbo Tax Software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EXTREMELY GOOD YEAR AFTER YEAR
on September 26, 2014
Posted by: 1GOLFPRO
from HIGHLANDS RANCH, CO.
THERE ARE AREAS IN THE PROGRAM THAT MAKES ME RETURN TO PRIOR YEARS RETURN THAT SHOULD ALREADY BE IMPORTED AND ADDED UP FOR ME.
What's great about it: STEP BY STEP IS WELL LIKED
What's not so great: SOME AREAS DIFFICULT UNDERSTANDING WHAT IS NEEDED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Chemical Bank
on September 26, 2014
Posted by: GHeinmil
from Midland, MI
I enjoy that TurboTax has setup my refund TAX on a number of years. Good!
Written by a customer while visiting turbotax.intuit.com