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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turned a possible horror into happiness....
on September 26, 2014
Posted by: DeeD80
from Southern States, Al
I would definitely advise anyone to start first with Turbo Tax Software before using all the others! From the beginning of my project to complete a possible horror story of completing a few years of Home & Business, every Customer Service Representative has been delightful, helpful, professional, quick to respond to my needs and did not even have to wait in queue. I definitely got off on the good foot. This made me feel more confident about proceeding with Turbo Tax. Using the software made so many issue disappear with ease. I compliment Turbo Tax and thank you and all your representative for all that you do!
What's great about it: The ease of using Turbo Taxes Software, timing issues erased and Customer Service was awesome!!!
What's not so great: I never developed a con using Turbo Tax Software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EXTREMELY GOOD YEAR AFTER YEAR
on September 26, 2014
Posted by: 1GOLFPRO
from HIGHLANDS RANCH, CO.
THERE ARE AREAS IN THE PROGRAM THAT MAKES ME RETURN TO PRIOR YEARS RETURN THAT SHOULD ALREADY BE IMPORTED AND ADDED UP FOR ME.
What's great about it: STEP BY STEP IS WELL LIKED
What's not so great: SOME AREAS DIFFICULT UNDERSTANDING WHAT IS NEEDED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Chemical Bank
on September 26, 2014
Posted by: GHeinmil
from Midland, MI
I enjoy that TurboTax has setup my refund TAX on a number of years. Good!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on September 26, 2014
Posted by: ken4190
from Atlanta, GA
Also, too much scrolling is required; there could be better use of screen real estate.
What's not so great: Sometime difficult to navigate; particularly between step-by-step and forms interfaces.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier-than-Pie - only 5 hours
on September 27, 2014
Posted by: MarvCohn
from San Jose, CA
This went quite well. Getting back to certain forms took some time. Getting back to specific deductions took some time if we forgot the category we put it in.
What's great about it: good descriptions
What's not so great: finding individual items to populate forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT EXPERIENCE!
on September 27, 2014
Posted by: YearoftheHorse
from Dallas, TX
Turbo Tax allows me to prepare my Federal Taxes with confidence. I also like that I can automatically e-file, and save my prepared return as a PDF. Turbo Tax took the fear out of preparing my taxes on my own.
What's great about it: Easy to follow, Steps are simple and guide you through from start to finish
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
reveiw
on September 27, 2014
Posted by: jonjon2344
from omaha ne
Most web sites, and the browser, have a Back button independent of the page you are on. TerboTax does NOT have a back button outside of the set-by-step. Example: I want to review a form. I pull it up. Now, how do I exit the View Form, and proceed?
What's great about it: transfer from year to year info
What's not so great: not as easy to navigate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on September 28, 2014
Posted by: Helmut100
from Pasadena, CA
I have been using TurboTax for 12 years. Awesome product, great tutorials. I have also used the ichat advice. Fantastic service.
The best software program I have ever used. Period!!!
What's great about it: ease of use/accurate returns/grea prices/Audit Protection
What's not so great: none!!!
Written by a customer while visiting turbotax.intuit.com