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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Great Features but Some Bugs
on September 30, 2014
Posted by: WoodlandRich
from Los Angeles, CA
1. When switching from Forms to Easy Step, cannot always get back to original Easy Step place.
2. TTax did not ask if I already paid some of this years Federal Est Tax, which I had paid since I am on a Federal Extension. (It did ask for State). I have to compute this year's Federal Est Tax manually.
3. Just before E-filing - TTax came up with error msg: "Revocation Info Certificate..." which would not go away and threatened completion of taxes. Was not easy to finally work around.
2. TTax did not ask if I already paid some of this years Federal Est Tax, which I had paid since I am on a Federal Extension. (It did ask for State). I have to compute this year's Federal Est Tax manually.
3. Just before E-filing - TTax came up with error msg: "Revocation Info Certificate..." which would not go away and threatened completion of taxes. Was not easy to finally work around.
What's great about it: Complete. Handles all situations. Updates all forms automatically
What's not so great: Switiching between Forms and Easy Step not robust; Federal Est Taxes problem; Revocation Cert. Error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on September 30, 2014
Posted by: TallyLand
from Altadena, Ca
The only place I can see where improvement is needed is the the ease of accessing "MyTurboTax" before I begin. Getting into TurboTax at the beginning of login often is a real pain in the neck.
What's great about it: the ease of doing my own taxes.
What's not so great: initial login can be very difficult.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes Taxes seems easy!
on September 30, 2014
Posted by: CarolC2
from Nassau County, NY
While I can do my taxes without Turbo Tax, why would anyone? All the calculations and rules in one place. It has sped up the process of 'getting my taxes done' dramatically.
What's great about it: Easy to follow, short topic grouping
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on September 30, 2014
Posted by: rtic
from Austin, Tx
Easy to use. No bugs. Support was good. Plan to use it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of filing
on September 30, 2014
Posted by: Smittysix
from Duluth, Mn.
I had called the help line and was sent to a CPA named Mike, he helped me tremendously. It was great to talk to a live person
What's great about it: step by step very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing all tax forms
on September 30, 2014
Posted by: Smittysix
from Duluth, Mn.
I called the help line and was transferred to a CPA named Mike, he helped me with my problem. It was great to talk to a live person.
What's great about it: step by step very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Took me a long time, but worth it
on October 1, 2014
Posted by: karaki
from Juneau, AK
TurboTax is easy. This took me a long time to finish, but that was due strictly to my procrastination. I will have a refund as well. I'm glad I'm done for this year.
What's great about it: Easy to understand
What's not so great: I didn't have all the right forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Assured Peace of Mind
on October 1, 2014
Posted by: JoelMonty13
from Chicago, IL
TurboTax has been my trusted friend for many years. I am confident that I am filing complete and accurate return and I purchase Audit Defense as an extra safeguard. I use TurboTax personally, for my family, and for my business.
What's great about it: Walked me through everything I needed to think about
What's not so great: Can't think of any right now
Written by a customer while visiting turbotax.intuit.com