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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Tried & True!
on October 5, 2014
Posted by: Katbro
from Golden Valley, AZ
I've used Turbo Tax for years to prepare my returns for my personal taxes, my rental income and for my business. It 's great that I can do it ALL with one software purchase.
What's great about it: "Easy Peasy"
What's not so great: Cost keeps going up every year.....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use and Never Challenged
on October 5, 2014
Posted by: sellersd
from Santee, CA
I find it somewhat inconvenient when I use Intuit Rental Property Manager or Home and Business software and find that I can't just import the information for my business Schedule C's.
What's great about it: The step-by-step interview process eliminates confusion and the final review helps catch errors.
What's not so great: I can't import business information directly from Intuit home and business software.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and easy to follow instructions
on October 5, 2014
Posted by: Swiftyfox
from Sebastian, Florida
Overall a good thorough Home and Business tax program that I have have used for over 18 years. It continues to improve every year with more info and easier to get answers or explanations. Plus recently adding a panel of experts to ask has helped very much.
What's great about it: Ability to inquire about various steps, obtaining reasoning and rationale.
What's not so great: One entry was correct but was not acknowledged. Spent considerable time getting it resolved.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
T'Tax had trouble with my MA State return
on October 5, 2014
Posted by: CCC3rd
from Belmont, MA
TurboTax stated that I would not be able to file my MA state return (Form 1) electronically because I entered an "exclusion amount" for retirement-plan contributions previously taxed by Massachusetts; but when I told TurboTax to print my return for filing by mail, TurboTax said "You can still file electronically."
What's great about it: Mostly it went smoothly
What's not so great: TurboTax fumbled Form 1 line 4 and Schedule X
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wow
on October 5, 2014
Posted by: plummerrodeo
from sayre ok
this is a great program it makes it easy to for you to understand and use
What's great about it: i could do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & FAST!
on October 5, 2014
Posted by: PHOR
from Oregon
Turbo Tax made filing extremely easy. I highly recommend it!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice and easy
on October 6, 2014
Posted by: klsgburg
from Gaithersburg, MD
I've used Turbotax for years now and have enjoyed the ease and quickness it provides to finish my taxes.
What's great about it: quick and easy
What's not so great: making sure everything can be uploaded
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Stellar Software Performance
on October 6, 2014
Posted by: WeevieStevie
from Germantown, MD
Kudos to your Customer Service Agent Dorothy located somewhere in the Midwest for recognizing I had not downloaded the software correctly and walking me through the process step-by-step until I was up and running properly and directing me how to get to some forms AGAIN as a step-by-step process. She was patient and an absolute joy to work with.
I cannot imagine doing my taxes any other way than through Turbo Tax. I can assure you I will talk about my positive experiences filing my 2011 - 2013 taxes (late of course) but I assure you I will be timely in 2014 and will talk about your product every chance I can.
Thank you TT! Special Thanks to Dorothy again for 2013 and Glenn from Charlotte, NC for 2012.
What's great about it: Your Customer Service is Outstanding (Dorothy from the Midwest)
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com