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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent Process
on October 7, 2014
Posted by: Rollo12
from Peoria, AZ
Using Turbotax for the past 5 or so years has been a great experience. The process is easy to use and the ability to file electronically very convenient.
What's great about it: Very easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dummie Proof!
on October 8, 2014
Posted by: momzie1
from Orlando, FL
Had I known the ease of filing taxes on my own, I would have done this several years ago.
What's great about it: You're guided 100% along the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great After Computer Crashed
on October 8, 2014
Posted by: APastorAlso
from IL
Using Turbo Tax Home and Business I find a great peace of mind that I've found all the deductions that are best for us. We have rental property, I'm a pastor, I'm also a teacher and we have a shared home office. I was able to use the PDF file I had saved on an external hard drive to put information back into the downloaded "new" Turbo Tax program after my computer crashed. Whew! I'm glad I saved that file!
I wish I were able to enter the information from 2012 into the file so that comparisons were available. We had several carry over amounts that I needed. However, the program did allow us to enter the amounts as needed. I'm hoping that I was able to "catch" all of them.
I've been using Turbo Tax since 1990 and still think it's the best out there!
I wish I were able to enter the information from 2012 into the file so that comparisons were available. We had several carry over amounts that I needed. However, the program did allow us to enter the amounts as needed. I'm hoping that I was able to "catch" all of them.
I've been using Turbo Tax since 1990 and still think it's the best out there!
What's great about it: I was able to use saved PDF file to enter amounts
What's not so great: Not being able to enter info from last year with previous carry over amounts.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
straightforward
on October 8, 2014
Posted by: kes54
from MA
Feel safer that you have me covered.
What's great about it: step by step with explanations
What's not so great: sometimes choppy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 8, 2014
Posted by: shike1
from Charleston, SC
Would be a good add on to mark the separate input segments as complete or not. Sometimes I know I have the final numbers and sometimes I know I have to do some research to assure the numbers are complete and accurate. Once I've done my homework I'd like to know I don't have to revisit again and that that I actually finished my homework.
Another benefit would be ability to estimate following year's income, deductions etc as a result of life, business, income source and expense changes and the tax impact as it is known at the time of the estimate.
a final recommendation is a retirement income report and details for those of us baby boomers who will be withdrawing 401K, IRA, Roth etc. with pre tax and post tax accounts, along with social security income etc..
What's great about it: Direct, to the point
What's not so great: Sometimes room to double deduct between personal and business expenses
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Could be much better
on October 8, 2014
Posted by: enaid43
from Boston, Massachusetts
I thought navigation was cumbersome. Would appreciate more ease in going back and forth from one topic to another. When filing by mail, it printed many unnecessary pages. Kept asking for my insurance company's number from form HC for MA state return, although I am on medicare. Easy Step for Schedule E doesn't allow you to enter an expense that is 100% attributable to the rental unit when using the automatic calculation which automatically fills in amount based upon the percentage of use of an owner-occuped building. For example if I enter $10,000.00 for my property taxes it will automatically enter $5,000.00 for the apartment which is 50% of the building. But, there is no way to enter $500.00 for an expense which is solely attributable to the apartment.
What's great about it: Keeping info from previous year is helpful.
What's not so great: Navigating is cumbersome, especially the state return. Prints unnecessary pages for mailing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't Beat the Speed
on October 8, 2014
Posted by: Riskco
from Harlngen, TX.
I am an accountant and found that I would have neglected to include one of the 2013 changes your software included. The speed at which I can complete is incredible, and I'm a registered agent
What's great about it: Enjoy quickly accessing forms from Dialog Menu
What's not so great: None what so ever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the BEST!
on October 8, 2014
Posted by: DDTWO
from NJ
No prior knowledge of tax preparation......just follow the prompts!!
What's great about it: Very great support service - extremely knowledgeable about pdt and if don't know they'll hand you to an expert
What's not so great: Final review area need some improvement
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com