turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
straightforward
on October 8, 2014
Posted by: kes54
from MA
Feel safer that you have me covered.
What's great about it: step by step with explanations
What's not so great: sometimes choppy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on October 8, 2014
Posted by: shike1
from Charleston, SC
Would be a good add on to mark the separate input segments as complete or not. Sometimes I know I have the final numbers and sometimes I know I have to do some research to assure the numbers are complete and accurate. Once I've done my homework I'd like to know I don't have to revisit again and that that I actually finished my homework.
Another benefit would be ability to estimate following year's income, deductions etc as a result of life, business, income source and expense changes and the tax impact as it is known at the time of the estimate.
a final recommendation is a retirement income report and details for those of us baby boomers who will be withdrawing 401K, IRA, Roth etc. with pre tax and post tax accounts, along with social security income etc..
What's great about it: Direct, to the point
What's not so great: Sometimes room to double deduct between personal and business expenses
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Could be much better
on October 8, 2014
Posted by: enaid43
from Boston, Massachusetts
I thought navigation was cumbersome. Would appreciate more ease in going back and forth from one topic to another. When filing by mail, it printed many unnecessary pages. Kept asking for my insurance company's number from form HC for MA state return, although I am on medicare. Easy Step for Schedule E doesn't allow you to enter an expense that is 100% attributable to the rental unit when using the automatic calculation which automatically fills in amount based upon the percentage of use of an owner-occuped building. For example if I enter $10,000.00 for my property taxes it will automatically enter $5,000.00 for the apartment which is 50% of the building. But, there is no way to enter $500.00 for an expense which is solely attributable to the apartment.
What's great about it: Keeping info from previous year is helpful.
What's not so great: Navigating is cumbersome, especially the state return. Prints unnecessary pages for mailing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Can't Beat the Speed
on October 8, 2014
Posted by: Riskco
from Harlngen, TX.
I am an accountant and found that I would have neglected to include one of the 2013 changes your software included. The speed at which I can complete is incredible, and I'm a registered agent
What's great about it: Enjoy quickly accessing forms from Dialog Menu
What's not so great: None what so ever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still the BEST!
on October 8, 2014
Posted by: DDTWO
from NJ
No prior knowledge of tax preparation......just follow the prompts!!
What's great about it: Very great support service - extremely knowledgeable about pdt and if don't know they'll hand you to an expert
What's not so great: Final review area need some improvement
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on October 8, 2014
Posted by: Turbotaxe
from Palo Alto, CA
I found it still very challenging to complete my K-1 information, especially the "other income" and "other expense" and foreign transaction information. Some, I seem to have to manually enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good questions for gathering data
on October 8, 2014
Posted by: Morris54
from Glendale AZ
The final saving of the tax return allows you to save not only the filing copy but either some or all of the worksheets used to complete the tax return. Great !!!!
What's great about it: Great questions and walkthrough plus flexible print options
What's not so great: Sometimes the questions seem redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Satsfied
on October 8, 2014
Posted by: JEMAHO13
from Abu Dhabi, United Arab Emirates
Very satisfied with the results. All the errors from the first rejection were my own.
What's great about it: Guided tour
What's not so great: Understanding the language
Written by a customer while visiting turbotax.intuit.com
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