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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great experience, great customer service
on October 10, 2014
Posted by: Midgiesmom
from Lavonia, GA
I've used Turbo Tax for about 10 years now and I trust it to give me accurate returns every year.
I like how the software walks you through every deduction and explains what line items are. It really takes the guess work out.
Once you get hold of them, customer service is outstanding.
What's great about it: Very easy to use
What's not so great: Sales & Service Number Hart to Find
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Gives Confidence
on October 10, 2014
Posted by: yesifiledanexte
from Dallas, TX
Thanks. Made this soooooo much easier.
What's great about it: Liked the ease of completing and confidence that it was probably right. Also liked they brought forth back years data.
What's not so great: Wanted refund partially applied to estimated tax payment. Had trouble figuring out how to do it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Satisfied
on October 10, 2014
Posted by: CoyoteTom
from San Antonio
I'm very unsatisfied. It made everything much more complicated that it should have.
What's great about it: At least I could file
What's not so great: It wouldn't allow me to enter my revenue and deductions the simple wya I had them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier than I thought.
on October 10, 2014
Posted by: katocatsmom
from Gold Beach, OR 97444
I will do this again next year. l told a friend that I spent 1,000 hours wringing my hands and about two hours doing the actual work. I was so intimidated by my accountant who told me I couldn't do it, that I worried about it way too much. Next year will be better/easier.
What's great about it: My CPA wrote me a letter telling me my return was too complicated o do myself. I showed him!
What's not so great: Was told IRS does not need ssn's for installment sale payers, only Turbo Tax. That sounds odd.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked for me!
on October 10, 2014
Posted by: swatp3systems
from Palm Desert, CA.
That situation was very difficult to work around!
What's great about it: All normal stuff is extremely easy to handle!
What's not so great: As an example, a car that had been used for business had to stop because it became undriveable and was sold.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Making changes to my extension payments
on October 10, 2014
Posted by: JackieMu
Every time I changed the amount I paid on a state extension it would disappear.
What's not so great: changes would not stay permanently
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Filing Taxes
on October 10, 2014
Posted by: MikeMet
from Los Angeles, CA
I've been using TurboTax back when it was MacInTax. It's supper easy to use and I just love it.
What's great about it: the Interview and all the math I don't have to do
What's not so great: wish it had better explanations of some items
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
years of filing with turbo tax very happy
on October 11, 2014
Posted by: Kenmorales
from Versailles, Ky 40383
I hae used turabo tax for several years. Very happy with it overall. Bujt improvements can be made:
(1) Make it easier to print copy after completion but before sending out. Use this copy to make sure everything is OK.
(1) Make it easier to print copy after completion but before sending out. Use this copy to make sure everything is OK.
(2) Make it more friendly to see the return as you are going along in preparing.
What's great about it: easy tao use
What's not so great: printing is too complicated.
Written by a customer while visiting turbotax.intuit.com