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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo charge your taxes
on October 10, 2014
Posted by: windybags
from Oregon
The experience I had with the live support guy ( Richard) was so amazing. This guy likes his job and he is good at it. He went above and beyond his call of duty, led me thru my confusion with out making me feel like an idiot and solved my problems. Richard, you are a terrific guy, thankyou.
What's great about it: very easy, step by step inst.
What's not so great: did'nt run into any cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, Bad, and Ugly
on October 10, 2014
Posted by: wolfz
from Tampa, Fl.
I own rental properties and real for investments. I am a RE broker. I found it confusing when estimating write offs for the rentals versus the write offs for my business. They seem to comingle. I know part of it is the IRS. But explanations need to be clearer. My biggest issue was writeoffs brought forward in Section 179. This year's was unidentifiable and I finally entered zero to get it done.
What's great about it: It walks through everything pretty well
What's not so great: confusing when entering writeoffs between owned properties and the business itself
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax IS my accountant for personal taxes....
on October 10, 2014
Posted by: RoniFL
from Fort Lauderdale, FL
I have used Turbo Tax for many years. We have a corporation and an accountant that does that return...BUT I have always relied on Turbo Tax for our personal return. Tax law changes every year, but I trust Turbo Tax to keep my return totally legal and updated to the latest laws. So far I have been very pleased. The 'interview' process of providing information is great, and you can skip something and return to it later --Turbo Tax will 'remember' and remind you before you file. I highly recommend Turbo Tax - it's not hard, you do not need to understand tax law....just have your W-2's, 1099's, and 'fill in the blanks' as asked... YOU can do it!
What's great about it: I don't have to know anything...just answer questions
What's not so great: ? need online storage of returns -if computer crashes?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Speedy process
on October 10, 2014
Posted by: Brandy313
from CA
I used to write my own tax software and updated it each year with changes. Finally, I decided that the effort each year was no longer worth it, and I purchased TurboTax. I LOVE IT! It saves me time, study, and effort. It automatically feeds my prior years information. And I feel confident that my taxes are done correctly.
I have bought TurboTax every year since then, and I plan to continue every year in the future.
I also have an LLC and have been using Turbo Tax for that, too.
What's great about it: Clear and concise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Help
on October 10, 2014
Posted by: Twaing
from Reno, Nevada
I had to call Turbo Tax twice with questions. Both ladies that helped me were credible, quick, professional and mostly nice and patient. I would always suggest TurboTax for a self-employed small business
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience, great customer service
on October 10, 2014
Posted by: Midgiesmom
from Lavonia, GA
I've used Turbo Tax for about 10 years now and I trust it to give me accurate returns every year.
I like how the software walks you through every deduction and explains what line items are. It really takes the guess work out.
Once you get hold of them, customer service is outstanding.
What's great about it: Very easy to use
What's not so great: Sales & Service Number Hart to Find
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Gives Confidence
on October 10, 2014
Posted by: yesifiledanexte
from Dallas, TX
Thanks. Made this soooooo much easier.
What's great about it: Liked the ease of completing and confidence that it was probably right. Also liked they brought forth back years data.
What's not so great: Wanted refund partially applied to estimated tax payment. Had trouble figuring out how to do it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Satisfied
on October 10, 2014
Posted by: CoyoteTom
from San Antonio
I'm very unsatisfied. It made everything much more complicated that it should have.
What's great about it: At least I could file
What's not so great: It wouldn't allow me to enter my revenue and deductions the simple wya I had them.
Written by a customer while visiting turbotax.intuit.com