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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
nice progrmming changes. more relistic.
on October 11, 2014
Posted by: garylyn
from clinton,md zip 20735
refering irs publications a big plud. saves a trip to its office located in tax area.
What's great about it: out standing
What's not so great: a lot of questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy camper
on October 11, 2014
Posted by: ippppttttt
from Twinsburg OH
While doing my taxes, I was kicked out twice at the end of my return. First time it happened when I wanted to check errors. After that I could only get back to the beginning of my return ! The second time around after looking at my forms on the screen 1040 etc, I was not able to get back to the page which I left with all my final calculations. So, after entering everything for the THIRD time, i opted not to e-file and send all in the mail.
What's great about it: did it myself
What's not so great: explanations were not good enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Colorado State Tax
on October 11, 2014
Posted by: BigDNate
from Estes Park, CO
I claimed a $300 Colorado State Tax Credit for Long Term Care Insurance Premiums that I paid. The Colorado return within TurboTax shows the tax credit and the resulting taxes owed. However, the return received by the State of Colorado does NOT show the credit and is indicating that I owe $300. Why the State Return in TurboTax does not match the return filed with the state is causing additional penalties and interest to be added to the amount in error. NOT GOOD. I cannot figure out how to rectify this discrepancy.
What's not so great: Errors in State Tax Return Filed with Colorado
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax process 2013
on October 11, 2014
Posted by: rfnut73
from Boston
Mostly this is a good package. I have used it for several years now and always managed to get through the sometimes complicated details. I would NEVER do my taxes the paper and pencil way again, with this being available! However, there are some places where the help information could be more complete or comprehensive. Also, there are some spots in the step-by-step process where it is not made clear that it will cover something until several steps past where the topic appeared; for example, at the end of the tax return preparation it shows a screen overview of the final steps to do before filing. One is to print the return for review. But when I clicked on this, it just brought me to an explanation of why, and NOT to the print menu... So, I printed it out, at that point, from the FORMS tab---only to find , several steps onward, that a screen for printing the forms appears anyway. There were a number of these kind of things along the way, where a item seemed to not be covered and then was, unexpectedly, some screens AFTER its topic appeared. mostly this was minor, but frustrating.
What's great about it: Made it a lot easier to cover all the details, and helped me to not forget anything
What's not so great: Some help information does not cover all details, and a few explanations were unclear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Primed for a Refund!
on October 11, 2014
Posted by: coltkc
from Kansas City, KS
I love the way that it tracks your status of how much you owe / or what your refund is all the way through. I allowed me to adjust the numbers as needed and find the best refund for me. For someone who is not good at accounting such as myself, this program is great!
What's great about it: Was quick to fill out and kept me apprized of my refund / amount due all the way through.
What's not so great: I wish that the software did a better job of taking information off my last years return instead of me doing it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 11, 2014
Posted by: montenancysmith
from Branson, MO
I have been using Turbo Tax for many years and wouldn't use any other software to do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Top of the Line
on October 12, 2014
Posted by: johncccc
from Memphis
By far the best overall tax program.
On the K-1 Summary Page within the Income section, it would be nice to know, when viewing the list of K-1s from prior year, whether or not you've already addressed each of them for this year. The program does catch this in the error check if you need to edit or delete a particular K-1, but it would be good to have a quick visual check that tells you this prior to the error check.
What's great about it: Covers everything very thoroughly
What's not so great: Could use more detail vs prior year in a couple of places
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012
on October 12, 2014
Posted by: higley
from warrior al
I like the product it works well and has met my tax needs every year.
What's great about it: filled and printed forms great
What's not so great: cant get it to transfer infoto 2013 retuen
Written by a customer while visiting turbotax.intuit.com