I have used Turbo Tax since it first came on the market and have found it is as good as ever. I always have trouble it seems to when when I finally get it all done, to get it printed out. But went right to Fixit and got it done. This appears to me just the one problem I usually have, but it does not deter me. Also this year I got fowelled up with Canadian Pension---I have no Canadian roots---and it appears that that form just appeared, maybe I hite an wrong button somewhere. But the problem sees to cleared itself up eventually! Other than that it was clear and simple preperation on my part. So thanks for many years of easy preperation on my part and THANKS to your people for making my job very comfortable and done in one evenings time!!
What's great about it: As always everything was easily interpreted and prepared.
What's not so great: Towards end got complicated and annoying,
I liked the help feature from years ago, where almost every question was answered in the software help section. I don't like going on-line and ONLY getting answers from other users. Sometimes they're incorrect, or they lead me in the wrong direction, i.e. the State Info question on the W-2 section. I live in Florida. I know that we don't have state income tax, but I put FL in the box. Then it wouldn't let me finish the W-2 until I filed a state form, but it wouldn't file a state form because Florida doesn't file. I DID find the answer from reading MANY responses from other users, but I would think "leave the state info blank if you're in a state that doesn't collect income tax" would have been simpler to find in the Help section.
What's great about it: Easy to Use. Very Accurate!
What's not so great: The Help Feature Could Use Some Help
Using the walk through helps you make sure you visit all areas of your tax return so not only do you not miss any refunds or credits, but helps you not miss things that can get you in trouble.