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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
More cumbersome than ever
on October 12, 2014
Posted by: max12
from Miami FL
I was particularly annoyed with East Step, which has gotten so generic that it specifically instructed me to enter information in the wrong place, or twice, or not at all. After completing Easy Step, I had to go through the forms and correct the mistakes, some of which were not easy to find. I would have been just as well off to ignore Easy Step, but if I were to do that, I might miss something important.
What's great about it: You have so much of my past information that switching elsewhere will require a lot more data entry.
What's not so great: This program gets more complicated and convoluted every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You Turbo Tax
on October 12, 2014
Posted by: tadams4u
I have been using Turbo Tax for almost 10 years now and I have a complicated return each year. The step by step instructions work great regardless of your skill set or tax knowledge. I highly recommend to anyone who doesn't want to pay some place a chunk of your money when they use the same program you would.
What's great about it: Ease of Use
What's not so great: None Really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dreaded Job Made Easier
on October 12, 2014
Posted by: Granny48
from East Texas
All in all Turbo Tax is great. However, the step-by-step guide is not easily understandable when filling out Schedule E for a rental house when your circumstances are that you just bought the rental but had to make repairs before it was available to rent. More explanation is necessary. The program made it seem I couldn't deduct expenses made during the year since I didn't collect any rent. I had to do further research & play with the program to figure it out.
What's great about it: You decide if you want the step-by-step interview or not
What's not so great: Schedule E for rent house not easily understood
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fab
on October 12, 2014
Posted by: LandTS
from Long Beach, CA
Overall excellent, saves time and provides expertise. It's a stamp of approval to send through Turbo Tax to the IRS and state agencies.
What's great about it: Ease and Access
What's not so great: Not sure where info is going on forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
never use an accountant again
on October 12, 2014
Posted by: mallyja
from Ft Lauderdale, FL
I have complex financial securities and personal business income. Prior to using turbotax I had to pay an accountant a lot of money to prepare my taxes. I have been using turbotax for 10 years now and it's one of the best products I have ever used. I now do my taxes and those of my extended family with ease and assurance that my taxes are accurate.
What's great about it: easy, intuitive and accurate
What's not so great: some lack of interaction between federal and state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Helpful!
on October 12, 2014
Posted by: fengshuithisKY
from Lexington, KY
I hate filing my taxes! All those receipts and stubs...trips to keep track of and numbers to compute! Drives me nutty. But, TurboTax takes a lot of the pain out of it by walking me through what I need to do.
Thanks! I appreciate that!
Thanks! I appreciate that!
What's great about it: Walked me right through
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Service
on October 12, 2014
Posted by: Wagonmaster2
from Long Island, New york
good program, been using for years
What's great about it: great service
What's not so great: some quirks in input - had errors that on my review, info moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but wish for one change
on October 12, 2014
Posted by: BroncosAreGreat
from Colorado Springs, CO
I track mileage of two cars to manage multiple rental properties. Filing requires entering "business" mileage and mileage for each property. Filing requires entering Make & Model, when purchased, when started using for business, total miles used for all purposes for the year and then the miles for each of the separate uses. Instead of entering all the "common" items once, it asks for "Make & Model, when purchased, etc" for each and every use of the vehicle.
Other than that, I've been using TT for many years and I love the choice of Interview or Choosing what I want.
The inerviews can take forever and I often skip them, but you probably won't miss anything if you select the Interviews.
The "checks" at the end are great! I always have errors and it finds them.
What's great about it: Works great with Quicken
What's not so great: Entering business & rental mileage
Written by a customer while visiting turbotax.intuit.com