 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Tax process 2013
on October 11, 2014
Posted by: rfnut73
from Boston
Mostly this is a good package. I have used it for several years now and always managed to get through the sometimes complicated details. I would NEVER do my taxes the paper and pencil way again, with this being available! However, there are some places where the help information could be more complete or comprehensive. Also, there are some spots in the step-by-step process where it is not made clear that it will cover something until several steps past where the topic appeared; for example, at the end of the tax return preparation it shows a screen overview of the final steps to do before filing. One is to print the return for review. But when I clicked on this, it just brought me to an explanation of why, and NOT to the print menu... So, I printed it out, at that point, from the FORMS tab---only to find , several steps onward, that a screen for printing the forms appears anyway. There were a number of these kind of things along the way, where a item seemed to not be covered and then was, unexpectedly, some screens AFTER its topic appeared. mostly this was minor, but frustrating.
What's great about it: Made it a lot easier to cover all the details, and helped me to not forget anything
What's not so great: Some help information does not cover all details, and a few explanations were unclear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Primed for a Refund!
on October 11, 2014
Posted by: coltkc
from Kansas City, KS
I love the way that it tracks your status of how much you owe / or what your refund is all the way through. I allowed me to adjust the numbers as needed and find the best refund for me. For someone who is not good at accounting such as myself, this program is great!
What's great about it: Was quick to fill out and kept me apprized of my refund / amount due all the way through.
What's not so great: I wish that the software did a better job of taking information off my last years return instead of me doing it.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 11, 2014
Posted by: montenancysmith
from Branson, MO
I have been using Turbo Tax for many years and wouldn't use any other software to do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Top of the Line
on October 12, 2014
Posted by: johncccc
from Memphis
By far the best overall tax program.
On the K-1 Summary Page within the Income section, it would be nice to know, when viewing the list of K-1s from prior year, whether or not you've already addressed each of them for this year. The program does catch this in the error check if you need to edit or delete a particular K-1, but it would be good to have a quick visual check that tells you this prior to the error check.
What's great about it: Covers everything very thoroughly
What's not so great: Could use more detail vs prior year in a couple of places
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012
on October 12, 2014
Posted by: higley
from warrior al
I like the product it works well and has met my tax needs every year.
What's great about it: filled and printed forms great
What's not so great: cant get it to transfer infoto 2013 retuen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More cumbersome than ever
on October 12, 2014
Posted by: max12
from Miami FL
I was particularly annoyed with East Step, which has gotten so generic that it specifically instructed me to enter information in the wrong place, or twice, or not at all. After completing Easy Step, I had to go through the forms and correct the mistakes, some of which were not easy to find. I would have been just as well off to ignore Easy Step, but if I were to do that, I might miss something important.
What's great about it: You have so much of my past information that switching elsewhere will require a lot more data entry.
What's not so great: This program gets more complicated and convoluted every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You Turbo Tax
on October 12, 2014
Posted by: tadams4u
I have been using Turbo Tax for almost 10 years now and I have a complicated return each year. The step by step instructions work great regardless of your skill set or tax knowledge. I highly recommend to anyone who doesn't want to pay some place a chunk of your money when they use the same program you would.
What's great about it: Ease of Use
What's not so great: None Really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dreaded Job Made Easier
on October 12, 2014
Posted by: Granny48
from East Texas
All in all Turbo Tax is great. However, the step-by-step guide is not easily understandable when filling out Schedule E for a rental house when your circumstances are that you just bought the rental but had to make repairs before it was available to rent. More explanation is necessary. The program made it seem I couldn't deduct expenses made during the year since I didn't collect any rent. I had to do further research & play with the program to figure it out.
What's great about it: You decide if you want the step-by-step interview or not
What's not so great: Schedule E for rent house not easily understood
Written by a customer while visiting turbotax.intuit.com