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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Fab
on October 12, 2014
Posted by: LandTS
from Long Beach, CA
Overall excellent, saves time and provides expertise. It's a stamp of approval to send through Turbo Tax to the IRS and state agencies.
What's great about it: Ease and Access
What's not so great: Not sure where info is going on forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
never use an accountant again
on October 12, 2014
Posted by: mallyja
from Ft Lauderdale, FL
I have complex financial securities and personal business income. Prior to using turbotax I had to pay an accountant a lot of money to prepare my taxes. I have been using turbotax for 10 years now and it's one of the best products I have ever used. I now do my taxes and those of my extended family with ease and assurance that my taxes are accurate.
What's great about it: easy, intuitive and accurate
What's not so great: some lack of interaction between federal and state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Helpful!
on October 12, 2014
Posted by: fengshuithisKY
from Lexington, KY
I hate filing my taxes! All those receipts and stubs...trips to keep track of and numbers to compute! Drives me nutty. But, TurboTax takes a lot of the pain out of it by walking me through what I need to do.
Thanks! I appreciate that!
Thanks! I appreciate that!
What's great about it: Walked me right through
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Service
on October 12, 2014
Posted by: Wagonmaster2
from Long Island, New york
good program, been using for years
What's great about it: great service
What's not so great: some quirks in input - had errors that on my review, info moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but wish for one change
on October 12, 2014
Posted by: BroncosAreGreat
from Colorado Springs, CO
I track mileage of two cars to manage multiple rental properties. Filing requires entering "business" mileage and mileage for each property. Filing requires entering Make & Model, when purchased, when started using for business, total miles used for all purposes for the year and then the miles for each of the separate uses. Instead of entering all the "common" items once, it asks for "Make & Model, when purchased, etc" for each and every use of the vehicle.
Other than that, I've been using TT for many years and I love the choice of Interview or Choosing what I want.
The inerviews can take forever and I often skip them, but you probably won't miss anything if you select the Interviews.
The "checks" at the end are great! I always have errors and it finds them.
What's great about it: Works great with Quicken
What's not so great: Entering business & rental mileage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the best -- after all these years
on October 12, 2014
Posted by: marmendo
from San Leandro CA
I've used Turbo Tax every year since Intuit acquired ChipSoft and the experience has gotten better each year. No glitches, stoppages, bugs that prevent one from completing the work. It just works, just like a lot of the Intuit products.
What's great about it: No gltiches, stops -- it just works
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Washed Away my Worries!
on October 12, 2014
Posted by: kcshock
from Nashville, GA
Turbo Tax was great at helping through all my business information. Sometimes it seemed that it was skipping things, like business mileage, but eventually we got there. Just follow the "Visit All" tabs and you will see and fill in everything that you need to. Up until last year, I was using a different online tax program but I found that they were not up on the latest laws and regulations. When I tested that program against Turbo Tax, I found that I got a bigger refund through Turbo Tax, and that's why I am back with TT this year. I will be using them from now on!
What's great about it: Great business help!
What's not so great: Sometimes things seem a little out of order but it's all there!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost great
on October 12, 2014
Posted by: DSFPHD
from Portland Oregon
We have a local transit tax (TriMet Self Employment) that requires separate filing. TT has this and walks you through it, but in the 10 years I have been using TT, this form has NEVER worked. It produces forms with empty fields and I have always had to download the forms from the state and fill them in by hand. After all this time, you'd think they would fix this.
For some reason, TT doesn't always find last year's return and you have to fill in tedious data each time.
Reviewing a completed area walks you through steps you've already completed, even when you ask to look at the result.
I e-filed, but it wouldn't send without an update, then the update crashed. The process of repeated crashes, manually downloading and installing the update, and the one click for an e-file took an hour to complete.
Overall a good product, but it never really gets a result the IRS agrees with. I always owe something or get a refund.
What's great about it: Good at holding your hand
What's not so great: Small glitches
Written by a customer while visiting turbotax.intuit.com