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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Light at end of the tunnel
on October 12, 2014
Posted by: Sharf786
from Anaheim, CA
Adjustments CA State from Federal return : easy to understand step by step explanations could be more helpful rather than asking the individual to fill in the data rather than to guide the individual
What's great about it: Easy to understand the walk-through of the steps
What's not so great: I could not think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, needs sale of rental property help
on October 12, 2014
Posted by: darkhog
from Seattle, WA
Overall I do like TurboTax, but it really needs some additional work helping with the walk through of selling a rental property. There are a few forum posts that help walk through the experience, and there is some information on the web. But overall the software needs a wizard for this experience, as the current implementation has all of the pertinent steps and verification spread in different places in the application.
What's great about it: covers the basics, covers ESPP, imports statements from financial institutions.
What's not so great: rental property sale
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple as Filing Taxes Can Be
on October 12, 2014
Posted by: JDOR
from Talent, OR
Great Software. I couldn't imagine doing my taxes without something like this
What's great about it: Simple
What's not so great: Not enough info on potential fines or late filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 12, 2014
Posted by: jrhobbs
from San Antonio, Texas
As has been in the past - Turbo Tax has made the filing of my federal tax return painless.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK, but needs serious improvement
on October 12, 2014
Posted by: tomh123
from California
As in the past, Turbo tax handles the heavy lifting, but it offers no help at all and demands corrections to things that are not wrong and would not be "corrected" if a paper return were filed. It's particularly bad in handling K-1 reports. Worse, there is nothing to show you where data cam from, and no way to change it. I had to revise K-1 worksheets a dozen or more times to fix the "errors," none of which concern incorrect data or data in the wrong place. The program used to have am "override" feature, but that is gone. All in all, it's not flexible and offers no help, so you're on your own if you have anything even moderately complicated.
What's great about it: organizes the data pretty easily
What's not so great: Not flexible; too many separate worksheets for K-1s; opaque "errors"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I beat the extension deadline!!!!!!!!!!!!!!!!!!
on October 12, 2014
Posted by: miladydances
from boca raton, florida
2013 TT was more difficult to install than previous years' versions. Unfortunately I wanted to do my taxes over a weekend and there was no customer support available. I used SIRI and GOOGLE to locate plausible solutions for the problem I was having and finally was able to install the software..
There seemed to be a reorganization of the forms presentation that I found confusing. I have used TT for around 10 years and never found it necessary to seek assistance. This year I found it necessary to seek help from customer support.
Bottom line - All's well that ends well...
There seemed to be a reorganization of the forms presentation that I found confusing. I have used TT for around 10 years and never found it necessary to seek assistance. This year I found it necessary to seek help from customer support.
Bottom line - All's well that ends well...
What's great about it: Ability to perform EDITS easily and ease in accessing last year's filing.
What's not so great: see review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home and Business 2013 Fed and State
on October 12, 2014
Posted by: BenYYYY
from Frisco, Texas
I have used TurboTax for many years and I plan to continue. I am very satisfied.
What's great about it: I appreciate the ease and thoroughness of the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great help!!
on October 13, 2014
Posted by: CClapp1969
from Houston Texas area
I have used Turbotax for over 25 years and each year the program gets better. Last year has to be my most complicated year yet and I was still able to research and find answers to my questions. I have worked at home for almost 25 years. Last year I sold my home and bought a new home, both with home offices, and Turbotax had answers to all my questions. I feel confident when I answer the questions, that my return is complete and accurate. My husband and I have 12 children between the two of us and I assisted with 5 plus our personal one. I did not realize I had a limit on the e-filing and will mail the kids more simple returns next year so that I my more complicated one can be e-filed.
What's great about it: I sold and bought a house last year with home offices and was able to ask questions and get answers.
What's not so great: Too many kids returns, so could not e-file my personal return.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com