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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good - but...
on October 13, 2014
Posted by: MauiDave
from Maui, Hawaii
1) Wish I could see detail of previous years return when comparing - Hard to remember why I did what - had to open my file copy pdf and wade through forms until I found my place.
2) Felt abandoned when I got to special forms or circumstances - Hard to find my place and further info as to what I should put in the blanks or what additional forms were my responsibility. Found out my traditional IRA was not deductible but don't know if I need to inform IRS or if Turbo Tax did it. I think TT will track my non deductible IRA amounts but not sure and probably won't remember next year.
3# Moved home office mid year - Very confusing about what % to use for each office and had to figure out on my own how to adjust expenses between the offices #it adjusted gross receipts but left expenses up to me and didn't tell me that I was responsible to figure that out).
2) Felt abandoned when I got to special forms or circumstances - Hard to find my place and further info as to what I should put in the blanks or what additional forms were my responsibility. Found out my traditional IRA was not deductible but don't know if I need to inform IRS or if Turbo Tax did it. I think TT will track my non deductible IRA amounts but not sure and probably won't remember next year.
3# Moved home office mid year - Very confusing about what % to use for each office and had to figure out on my own how to adjust expenses between the offices #it adjusted gross receipts but left expenses up to me and didn't tell me that I was responsible to figure that out).
What's great about it: Knows most of what I need
What's not so great: Lack of detail of previous year; Abandonment on special forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax prep
on October 13, 2014
Posted by: sdorsey
from Texaw
used this program for years, very happy
What's great about it: easy to follow instructions
What's not so great: had some deductions that I could not find where to put the
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 13, 2014
Posted by: Texwolf
from Palestine, Texas
I use Turbo Tax every year for the last 5 years, starting with just using it to prepare for sitting down with my CPA to go over my taxes. It has been helpful enough, I'm doing my own taxes myself (God help me!), since he has retired, but I feel confident enough it has been developed enough.
What's great about it: Very easy Process and help files.
What's not so great: Need better explaination if given an error to understand what is 'really' missing!'
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on October 13, 2014
Posted by: Zenvictor
from Oviedo, FL
I have been using it for so many years, don't even remember when I started. Can't think of doing my taxes any other way.
What's great about it: It makes everything so much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All Went well
on October 13, 2014
Posted by: Tomher1
from So Cal
Turbo Tax did it again. Even throiugh my return was complicated by a K1 filing they made it easy
What's great about it: Forms were very clear and instructions were clear
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on October 13, 2014
Posted by: Funnyshoes
from Ann Arbor, MI
Still the absolute best product on the market. Has improved tremendously over the years.
What's great about it: Easy to input everything, even difficult documents
What's not so great: Sometimes hard to get back to a particular place
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!!!
on October 13, 2014
Posted by: BBill77
from Parshall, ND
A excellent tool to prepare taxes. As I double checked and triple checked my information, I realized that it is so much easier than figuring out what form everything is to be entered on. Just entering information from my worksheet was a breeze and not stressful at all. My only concern was entering the 1099-M's and 1099-Pat Div. I ended up deleting them from the 1st screens I was asked to enter them on. Really great way to do taxes from home. Thank you!!!
What's great about it: Detail questions help in case I missed anything.
What's not so great: The 1099's entry screen is not entering them into taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Check and Double Check
on October 13, 2014
Posted by: mikeshoff
from Orlando, FL
Year to year no one remembers how to do everything. A short primer of how last years files need to be present on the current computer before loading any new Turbo Tax software would be helpful. I have replaced computers and created redundant back-ups successfully confusing myself as to where files have gone or not. I have resisted cloud mainly because what I do not see becomes all the more forgotten. When the cloud stops moving I might figure out how to use it. Until then, a year is a long time to forget in what part of the planet I filed something that was important. Maybe a permanent sticky note will help. Turbo Tax files are in computer....?
What's great about it: Form access has become easier.
What's not so great: I cannot delete false start forms...if you misstep begining no way back.
Written by a customer while visiting turbotax.intuit.com