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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Worked well - as usual
on October 14, 2014
Posted by: profjay2
from Amish Country, PA
I've been using TurboTax for years and have, on average, been very happy with it. This year my taxes only took 41 pages! Thanks Intuit!
What's great about it: Excellent guidance from start to finish
What's not so great: Some difficulty finding help on 179 errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't change Deduction on Schedule C
on October 14, 2014
Posted by: 1MRTOAD
from California
Trouble with entering Sch C deductions through Easy Step. Wanted to change a value, but when clicking Edit, list did not show any amount for that item. Kept showing up in as deduction on Sch C. This only happened with one of four different businesses. Could easily change entries for any category on those. Completely deleted that particular business and all info, but still had problem. Nothing different about that business as far as set up as the others.
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What's not so great: Slightly more confusing than usual
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax filings
on October 14, 2014
Posted by: turbogreatness
from Emeryville, CA
Turbo Tax for home and business is easy to use and review and file. Once you understand the turbo tax flow and do not fight it, you will complete your tax return quickly.
What's great about it: ease of use and completeness
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SAVED ME!
on October 14, 2014
Posted by: DrnurseBetty
from Phoenix, Arizona
Considering that I was NOT at my best--my husband very recently died very suddenly and I had to request an extension--I truly appreciated the personal help on the phone I received from TT personnel. Moving from NJ to AZ in May caused me some confusion when completing the forms, hence the Error messages. Joyce discovered the answer to them almost immediately. The program, HAPPILY, has been changed somewhat from when I initially began using it--whenever TT began! so MANY years ago--and I found this year's format generally VERY easy to use.
What's great about it: I called TT twice, once to get help with downloading the disc and again to fix the Error messages
What's not so great: Had trouble going back/seeing a particular form already completed
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My First Time For Doing My Own Taxes!
on October 14, 2014
Posted by: HoneyB1987
from Las Vegas
I was nervous attempting to do this on my own, but the expense that usual follows once I go back to pick them up, stuck in the back of my mind and I became determined to do it myself after all these years. I'm so proud of myself for sticking with the process. It takes some bit of thinking and analyzing but it can be done.
Thank you Turbo Tax.
Thank you Turbo Tax.
H B
What's great about it: It was somewhat challenging, but the information provided was excellent.
What's not so great: It would have helped if I had had a class on doing my own taxes before I began. It does take several days.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Return prep and efile
on October 14, 2014
Posted by: OldGrumpy1014
from Sonora, CA
Generally the best deal going. A few bugs, a few ambiguous instructions.
Used it before, will use it again.
What's great about it: saved time, lots of crosschecking
What's not so great: charged me twice for 1 state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good....but a question
on October 14, 2014
Posted by: borkdawg
from California
Turbo Tax may have incorrectly proportioned health ins. premium between self-employed business and Sched A Health Ins. Premium.
What's great about it: step-by-step is very good
What's not so great: Unable to learn how health insurance premium was proportioned
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Tax Program
on October 14, 2014
Posted by: MartytheSmarty
from Sunnyvale, CA
Great tax program. I have confidence it is done right!
What's great about it: Takes away the drudgery of calculations by doing fast accurate calculations.
What's not so great: "Amount of Refund to be credited to next year's taxes?" Not clear if that should be a percentage or a dollar amount?
Written by a customer while visiting turbotax.intuit.com