Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Very thorough - detailed
on October 14, 2014
Posted by: onatch
from Portsmouth, VA
I have used over 10 yrs and always been very satisfied.
What's great about it: Simple
What's not so great: Unable to print question pages as I progressed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very thorough program
on October 14, 2014
Posted by: Swiftyfox
from Sebastian, Florida
The whole process was quite time consuming, but the program led me through the return with fill in the blank questions in a very logical path, and offered helpful tips about more exemptions. We donated a lot of clothing and household items throughout the year and the software made it so easy to do the deductions right...and get every last bit of credit. The business and teacher portions were very helpfull. especially the home office calculations. I have used Turbo Tax Home and Business for at least 18 years and can truthfully say it gets us all the deductions we are entitled to.
What's great about it: Asks a lot of questions.
What's not so great: Asks a lot of questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like Product, Used it for years
on October 14, 2014
Posted by: stickvill
from Kansas
I like Turbo Tax, Have like it and used it for many years. this year I had to upgrade my computer (not your fault), and with that I was required to use windows 8/7. Everything was great until I tried to print my return for my records. At that point I was sent to a screen that inferred that I buy a [somewhat pricey] "Conversion connection" that would convert Turbo Tax's PDF files to Word files to print.
What's great about it: I like how it walks you through each step
What's not so great: Had trouble printing 'my' copy for the paper trail.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trusted Professor
on October 14, 2014
Posted by: Rudiper
from Apple Valley, CA
Extremely helpful because it is user friendly. I have been a long-time customer and will continue to be one. Have been recommending your product to my friends.
What's great about it: Easy Guide Is Excellent
What's not so great: If there is, have not yet encountered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 14, 2014
Posted by: drewsummerfiel
from summerfield florida
Still a pain but at least it's organized and I know I'm not missing anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use of turbo tax
on October 14, 2014
Posted by: ChompDad
great product, helps me save 100s every year. this is the best version so far.
What's great about it: simple, able to go to forms, well layed out
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and easy once you trust yourself.
on October 14, 2014
Posted by: DocJoque
from SoCal
When I didn't understand something, it would have been easier to just ask my tax guy, but the answers were easily found through TurboTax.
What's great about it: Holds your hand all the way through the process.
What's not so great: Some things I didn't understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks!
on October 14, 2014
Posted by: sharonmca
from Fort Walton Beach, FL
I have been using TurboTax for many, many years. Even with rental properties and self-employment, TurboTax provides extensive information and resources enabling me to figure out how to reach the numbers I need to enter into their forms. Whether the informations pop-ups, or the online forum where I can enter a question and receive a fast answer, I can always find what I need. This year I even found an industry-specific list for business supplies, very helpful!
What's great about it: Leads me by the hand, provides answers to in-depth questions
What's not so great: Occasional gaps in information
Written by a customer while visiting turbotax.intuit.com