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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on October 14, 2014
Posted by: drewsummerfiel
from summerfield florida
Still a pain but at least it's organized and I know I'm not missing anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
use of turbo tax
on October 14, 2014
Posted by: ChompDad
great product, helps me save 100s every year. this is the best version so far.
What's great about it: simple, able to go to forms, well layed out
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and easy once you trust yourself.
on October 14, 2014
Posted by: DocJoque
from SoCal
When I didn't understand something, it would have been easier to just ask my tax guy, but the answers were easily found through TurboTax.
What's great about it: Holds your hand all the way through the process.
What's not so great: Some things I didn't understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax rocks!
on October 14, 2014
Posted by: sharonmca
from Fort Walton Beach, FL
I have been using TurboTax for many, many years. Even with rental properties and self-employment, TurboTax provides extensive information and resources enabling me to figure out how to reach the numbers I need to enter into their forms. Whether the informations pop-ups, or the online forum where I can enter a question and receive a fast answer, I can always find what I need. This year I even found an industry-specific list for business supplies, very helpful!
What's great about it: Leads me by the hand, provides answers to in-depth questions
What's not so great: Occasional gaps in information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed help much appreciated
on October 14, 2014
Posted by: Gmarc95
from Houston, TX
My return became complicated so I had to contact TurboTax directly to receive help. Getting through all their web pages and menus to get to a live person was challenging, however, once I got in touch with an experienced person based in Iowa I received the help I needed plus she sent me a full version of TT that I've loaded onto my computer. Now the process of preparing the return works so much better.
What's great about it: I received help from an experienced professional based in Iowa.
What's not so great: The online version of TurboTax I initially bought did not perform as expected
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
MY 2013 Taxes Review Finished 10/12/2014
on October 14, 2014
Posted by: OOHAYDGL
from Long Prairie,MN
AGAIN??? NOT sure it's me,MY Computer OR the H.&Biz Program ??
What's great about it: I like to be able to go to different parts and back and USE of Easy Guide
What's not so great: Fed and State (MN) got rejected and when I went to my submission it seemed DIFFERENT and almost was going to charge me a
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it works!
on October 14, 2014
Posted by: Rfreden
Makes it possible for me to do my own taxes. Period.
It handles my business, and its deductions, as well as the family stuff. Gives me confidence I have it right..
It handles my business, and its deductions, as well as the family stuff. Gives me confidence I have it right..
What's great about it: affordable, thourough, flexible
What's not so great: I wish it could handle grantor trusts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid Performance
on October 14, 2014
Posted by: CharlesLAB
from Manassas, Va
Complicated return made input more difficult but I could always get answers from the program.
What's great about it: Ease of use, Deduct it feature, electronic filing
What's not so great: Some forms did not fit in anywhere
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com