turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo tax rocks!
on October 14, 2014
Posted by: claireputput
from Oklahoma
I have now been filing for the past few years using turbo tax and like the convenience of having it available any time I need it!
What's great about it: online, easy steps, accurate updates
What's not so great: sometimes hard to correct information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Game Changer
on October 14, 2014
Posted by: strongadvocate
from Atlanta, Ga
I had a complex challenge with the sale of a second home in Canada. I was led effectively to the support phone line. I connected with Lorraine Zistler who relentlessly drove through the process. What little she (understandably) did not know, she followed up on with others at Turbotax and called me back. I got real answers in a timely manner. Also, Lorraine's manner was highly effective. She was patient and effective.
Also, beyond Lorraine's help, the overall complexities of the return I never could have overcome on my own without Turbotax. I saved substantial dollars compared to hiring a CPA. I also saved enormous time. I am now a vocal advocate. Thanks!
What's great about it: My son was not kidding. The program walked me right through it.
What's not so great: there are quirks that are not obvious
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013 Tax Review
on October 14, 2014
Posted by: Mar1947
from Thomasville, GA
Overall, the program is ideal for those of us who are not bookkeepers or accountants. It is easy to use, organized and extremely helpful. Makes filing taxes easy compared to an awful chore as in days of old. Its worth the money. Thank you!!
What's great about it: Ease of use with step by step instructions
What's not so great: Not being an accountant, some data entry for business portion is aa bit confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on October 14, 2014
Posted by: Burnttoast
from TX
When inputting amounts paid with extensions, it would only allow me to designate one state. I filed extension outside TurboTax as some info was missing and I used my own tax estimation worksheets. Did a work around by saying I wanted to file an extension on the other state, put in the amount, then it had both states.
What's great about it: I have a significant return and a solid understanding of taxes. TurboTax just keeps getting better and better.
What's not so great: Only allows for amount paid with extension on one state even though I already had download two states.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Smooth as Butter
on October 14, 2014
Posted by: BJAYPeA
from Millersville, MD
Turbotax has been my go to method of filing for the past five years. I feel confident using the product
What's great about it: User friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
nice product and support....
on October 14, 2014
Posted by: zziippyy
from Central NJ
A+
What's great about it: easy to work
What's not so great: me no tax prep, left the big guns for Turbo...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
To cool simple way to make complicated taxes easy
on October 14, 2014
Posted by: HighDesertBill
from Golden Valley Arizona
Have used Turbo Tax for many years without any errors or audits
What's great about it: Error check works great
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes done!
on October 14, 2014
Posted by: DancingLady
from Seattle, WA
We really like the way data entry is laid out for Schedule C and Schedule E reporting.
What's great about it: Can select which sections to work on
What's not so great: 1099 data entry is a bit cumbersome
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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