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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Another year, Another dollar......or few.
on October 14, 2014
Posted by: Kenny8455
from Rocky Mount, VA
After many years now, it's still a great product. THANKS
What's great about it: Menu driven and very logical
What's not so great: The state e-file cost.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 TurboTax Return
on October 14, 2014
Posted by: prisam
from Katy, Texas
The lack of ability to print any page on the screen is a real irritant.
The only option is to make prints screens which are:
Not Searchable
Not Friendly
Irregular in Size
The only option is to make prints screens which are:
Not Searchable
Not Friendly
Irregular in Size
What's great about it: Accurate Through Program
What's not so great: Somewhat difficult to Navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I.R.YES.
on October 14, 2014
Posted by: zino3381
from Wisconsin
I've used TT for several years - it seems to keep getting easier.
What's great about it: Very thorough
What's not so great: Applying refund to next year difficult and not done - frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets better every year!
on October 14, 2014
Posted by: JLWeaver
from Bridgeton, MO
TurboTax has changed each of the years for the 20+ years I have been using it. Some years, it seemed like it regressed, but this year's version was the best ever...it seemed flawless throughout!
What's great about it: I have been using TurboTax forever, and this year's version was the best yet!
What's not so great: Didn't state e-filing used to be free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax
on October 14, 2014
Posted by: DaveWatson
from Libby, Montana
I used the Home and Business version this year vs the Premier version last year. The handling of my rentals business was much simpler this year. The program is easy to use overall. There are things about entering tax data that can be confusing but after several passes, I caught on.
I had a problem with the program picking up last year's data from a file I created simply for estimating my 2014 liability using the 2013 program. The correct file was in the folder with the estimate file but I could not figure out how to get the correct file used for last year's data. The Help function was no use for this case. It appears I need to move the estimate file out of the folder and then start a new return (re-enter all data) in order to get the correct last year's data.
I had a problem with the program picking up last year's data from a file I created simply for estimating my 2014 liability using the 2013 program. The correct file was in the folder with the estimate file but I could not figure out how to get the correct file used for last year's data. The Help function was no use for this case. It appears I need to move the estimate file out of the folder and then start a new return (re-enter all data) in order to get the correct last year's data.
What's great about it: Easy to use. Covers each topic step by step so the process is simple.
What's not so great: I don't like the last correction that doesn't come up until the filing process is nearly finished.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even the Math-Challenged Can Do This!
on October 14, 2014
Posted by: PJGrammy
from Red Oak, TX
I plan to use Turbotax Home & Business again next year, Have used it for a number of years, It's easy and it's great knowing that each entry is automatically entered other places in the tax return when necessary. I'm Math-Challenged but Turbotax takes the worry out of doing my tax return.
What's great about it: Easy, step by step walk thru
What's not so great: No help in calculating net operating loss or even determining if eligible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OVERVIEW
on October 14, 2014
Posted by: NOWITSDONE
from alabama
make step-by-step more user friendly. some difficulty following process.
What's great about it: quick access to items
What's not so great: step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Necessary Evil Made Tolerable
on October 14, 2014
Posted by: Balderino
from Bay Area, California
We have used TurboTax (Home and Office version) for several years for somewhat complicated federal and state returns. As I use it I am aware of both the inherent complexity of the programs and the quality of both the functionality and the way the program communicates with the user. Intuit has managed to convert to plain but accurate English the incredibly arcane and complex tax laws. I also can't help but imagine the army of people that it takes to maintain such a highly complex application, the internal rules for which are constantly in flux. There are times when I have difficulty finding or returning to a specific field. I can usually solve the problem by using the Help Center. Sometimes it takes a couple of tries to find the correct answer, but the correct answers are very clear. There are alternatives and I'm glad that TT is as good as it is. More important than the annual investment is the history of returns and the automatic incorporation of prior year information in the latest return.
What's great about it: Excellent functionality for a highly complex and constantly updated program.
What's not so great: Occasionally it's difficult to get to, or back to, a specific area or field. Can usually be solved with Help Center.
Written by a customer while visiting turbotax.intuit.com