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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Even the Math-Challenged Can Do This!
on October 14, 2014
Posted by: PJGrammy
from Red Oak, TX
I plan to use Turbotax Home & Business again next year, Have used it for a number of years, It's easy and it's great knowing that each entry is automatically entered other places in the tax return when necessary. I'm Math-Challenged but Turbotax takes the worry out of doing my tax return.
What's great about it: Easy, step by step walk thru
What's not so great: No help in calculating net operating loss or even determining if eligible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OVERVIEW
on October 14, 2014
Posted by: NOWITSDONE
from alabama
make step-by-step more user friendly. some difficulty following process.
What's great about it: quick access to items
What's not so great: step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Necessary Evil Made Tolerable
on October 14, 2014
Posted by: Balderino
from Bay Area, California
We have used TurboTax (Home and Office version) for several years for somewhat complicated federal and state returns. As I use it I am aware of both the inherent complexity of the programs and the quality of both the functionality and the way the program communicates with the user. Intuit has managed to convert to plain but accurate English the incredibly arcane and complex tax laws. I also can't help but imagine the army of people that it takes to maintain such a highly complex application, the internal rules for which are constantly in flux. There are times when I have difficulty finding or returning to a specific field. I can usually solve the problem by using the Help Center. Sometimes it takes a couple of tries to find the correct answer, but the correct answers are very clear. There are alternatives and I'm glad that TT is as good as it is. More important than the annual investment is the history of returns and the automatic incorporation of prior year information in the latest return.
What's great about it: Excellent functionality for a highly complex and constantly updated program.
What's not so great: Occasionally it's difficult to get to, or back to, a specific area or field. Can usually be solved with Help Center.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on October 14, 2014
Posted by: IM4MOPAR
from FLORIDA
I REALLY LIKE THE HELPFUL INSTRUCTIONS AND EXPLANATION SECTIONS FOR THE DIFFERENT FILING MENUS. TAKES THE GUESSWORK OUT OF TAX PREP.
What's great about it: EASE OF NAVIGATION, AWESOME HELP DROPDOWN MENU
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on October 14, 2014
Posted by: Anonymous
from Southern AZ
Have used for many years and never disappointed. Recommend to anyone who has just a basic knowledge of taxes and math, should work fine for them. Thank you!
What's great about it: Easy to use, double-checks everything, provides accuracy and security
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on October 14, 2014
Posted by: Notafan7
Not a fan of Turbo Tax. While it had some neat features, I lost my file and had to start from scratch. Difficult to remove penalties.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time for TurboTax
on October 15, 2014
Posted by: TNTtheVB
from Boulder City, NV
Had many W2Gs from same casino. Would've saved a lot of time if there was a feature allowing duplication of casino's info into new entry screen.
What's great about it: Step-by-step assistance
What's not so great: Shortcut needed to enter duplicate W2Gs from same casino
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
One glitch, caused a total restart of return
on October 15, 2014
Posted by: ThomSearl
from Davisburg, MI
Couldn't find how to remove some or all of the 2012 data (specifically carry forward numbers). Help answers were useless; of course it was last minute, no time to wait for a question to be answered, no emergency call number. Only solution was to erase the entire return and start over, not allowing system to import any 2012 return info. A least 8 hours of repeated work.
The program doesn't handle the wide range of information and lack thereof on Schedule K-1s. Faking an answer at times is the only way to move forward.
Really needs a import of spreadsheet data function.
Have purchased higher priced versions each year since 2009 or 2010. This year the Home & Business version really failed me. Don't know if I'll use Turbo Tax for my 2014 return
What's great about it: Overall good software, gets the job done
What's not so great: Some data once in can't be removed, help doesn't, no speadsht import
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com