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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Happy with my Refund
on January 31, 2014
Posted by: IROD321
Overall I would recommend highly using Turbo Tax. I have been using it for several years and would not switch.
What's great about it: ease of doing my taxes
What's not so great: some questions came up that I didn't know how to answer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
multiple 1096/1099
on January 31, 2014
Posted by: sueingroove
I needed to prepare 1096/1099 for 30 different companies. Each time I needed to enter the same contact info for myself as well as info for our accountants that receive 1099's from each of the different companies. It seemed like the program should "recall" the information (fein, address, telephone, etc) once the name of a company is entered. it seemed like an unnecessary burden to type the same info 30 different times.
What's not so great: needs to recall names and info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Furious!
on January 31, 2014
Posted by: Luckybg
I love Turbo Tax. It makes tax time much less painful for filling out all the forms needed.
What's great about it: Really easy and fast! Gets the job done.
What's not so great: Paperwork...lol
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Easy Easy
on January 31, 2014
Posted by: kcmavs
I have used Turbo Tax for many years, and it keeps improving. I find it easy to follow, and feel very comfortable doing my personal and business taxes on it.
What's great about it: It walks me through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Satisfied!!
on January 31, 2014
Posted by: MrMJC
Date shown for Fed repairs was 12/31/13 and actual date was 1/22/14. Help line needs to be more aware and display a statement that change cannot be made if dependent on upcoming Fed modifications.
What's great about it: Step-by-Step
What's not so great: Repairs waiting on Fed Changes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 31, 2014
Posted by: GlennaF
I have used several tax programs & I finally have found one that I like & plan to stick with. Very easy to use, from year to year!
What's great about it: easy to use year from year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Couldn't do it without Turbo Tax
on January 31, 2014
Posted by: Texasnickname
Great product! Will use it next year.
What's great about it: Walking you through everything!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Does Not Handle Foreign Income Exclusion Well!
on January 31, 2014
Posted by: michaelhb1
After 2+ plus hours with various Customer Service personnel (both on-line chat & telephone assistance), the problem was finally resolved. Turbo Tax was including a spousal Foreign Earned Income Exclusion Form 2555-S even though during the entire interview process it was indicated that ONLY mine was foreign earned income. It automatically included this unnecessary Form 2555-S without ever indicating in the error messages that this spousal form was the problem!
What's great about it: Easy to use for basic information
What's not so great: Extremely cumbersome when foreign income is included
Written by a customer while visiting turbotax.intuit.com