Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Some items not available, made it harder
on April 20, 2014
Posted by: filingnotcheap
I was not able to file my extension electronically on 4/15/14. Will know better next time, but the competitive product allows this even @ 11:59 on 4/15. Also, when I printed the extension to mail, there was a shadow mark stating, 'DO NOT FILE'. I could not access a clean extension form. However, at the end of the interview, it stated I had filed a return with payment. (?????)
What's great about it: Complete, I had no errors
What's not so great: Not able to file extension electronically
The guide worked really well this year. Seemed to hit all the important items. The import was excellent, it only took 2 hours to do my taxes this year.
What's great about it: Really worked smoothly this year, only 2 hours to do my taxes. Guides were good and seemed to hit all the possibilities
Your home and business program shouild have carryover form 3800 built in. Also business credit form 5884. I have unused credits that I can carryforward, when I use form 3800 with your program I can't " E-File" my 60 page return!! Don't mark the box " NO" for me , I want State and Federal forms and instructions sent to me, as they have all the new changes in Tax Laws
What's not so great: Federal forms 5884,5884-B and form 3800 should be part of your Business program.
The service that pays the taxes using a CC# never worked!! It continually declined the CC# even when there was balance available Spoke to the Bank and the service was trying to process it as a Debit card instead of credit card.
What's great about it: The whole process was very good
I've used Turbo Tax for fifteen years. When friends or colleagues ask "why not use an accountant?" I tell them I wouldn't want to sacrifice the quality of work I get from Turbo Tax...how could an accountant be so up to date or fluent?
I appreciate how Turbo Tax not only guides me through the process, but furthermore how it explains the details along the way, helping to educate me on better tax management.
What's great about it: Easy and educational
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments