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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
EASY TO USE
on October 14, 2014
Posted by: IM4MOPAR
from FLORIDA
I REALLY LIKE THE HELPFUL INSTRUCTIONS AND EXPLANATION SECTIONS FOR THE DIFFERENT FILING MENUS. TAKES THE GUESSWORK OUT OF TAX PREP.
What's great about it: EASE OF NAVIGATION, AWESOME HELP DROPDOWN MENU
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on October 14, 2014
Posted by: Anonymous
from Southern AZ
Have used for many years and never disappointed. Recommend to anyone who has just a basic knowledge of taxes and math, should work fine for them. Thank you!
What's great about it: Easy to use, double-checks everything, provides accuracy and security
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on October 14, 2014
Posted by: Notafan7
Not a fan of Turbo Tax. While it had some neat features, I lost my file and had to start from scratch. Difficult to remove penalties.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First Time for TurboTax
on October 15, 2014
Posted by: TNTtheVB
from Boulder City, NV
Had many W2Gs from same casino. Would've saved a lot of time if there was a feature allowing duplication of casino's info into new entry screen.
What's great about it: Step-by-step assistance
What's not so great: Shortcut needed to enter duplicate W2Gs from same casino
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
One glitch, caused a total restart of return
on October 15, 2014
Posted by: ThomSearl
from Davisburg, MI
Couldn't find how to remove some or all of the 2012 data (specifically carry forward numbers). Help answers were useless; of course it was last minute, no time to wait for a question to be answered, no emergency call number. Only solution was to erase the entire return and start over, not allowing system to import any 2012 return info. A least 8 hours of repeated work.
The program doesn't handle the wide range of information and lack thereof on Schedule K-1s. Faking an answer at times is the only way to move forward.
Really needs a import of spreadsheet data function.
Have purchased higher priced versions each year since 2009 or 2010. This year the Home & Business version really failed me. Don't know if I'll use Turbo Tax for my 2014 return
What's great about it: Overall good software, gets the job done
What's not so great: Some data once in can't be removed, help doesn't, no speadsht import
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on October 15, 2014
Posted by: GoHawks12
from Seattle, WA
I've used TurboTax for probably 20 years and it always helps to ease the pain of filing. I always procrastinate when it comes to doing my taxes. Who doesn't, right?
The feature I love the most about TurboTax is that once you get started, it's hard to stop. The program takes you step by step through your tax preparation. If you're missing a document, it's really easy to come back and revisit an area, fill in the missing information and continue on.
Another thing I like about Turbo Tax is that it helps me uncover deductions that I may have forgotten about,
helping me maximize my refund.
helping me maximize my refund.
I wouldn't go without TurboTax and it allows me to feel confident that I didn't need to consult with an accountant or tax preparer.
Thanks TurboTax
What's great about it: Always a dependable stress free way to finish an annoying task - taxes.
What's not so great: Nothing here I didn't like.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saves me a ton of time!
on October 15, 2014
Posted by: tibert
from USA
I had a Federal return and 9 states! It would have been to hard to copy over all the Fed info by hand to the states. TT did it all for me.
What's great about it: Easy, thorough, carries over prior year's info
What's not so great: Expensive for extra states software and efile
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Powerfully To The Point
on October 15, 2014
Posted by: Qdog7
from Oakland, California
I must state that I appreciated what Turbo Tax has accomplished in the development of this sincere product. I also want to highly thank and offer appreciation for the representative that informed and guided me through the thicket of the area that discussed investments, SS-R, and 1099-MISC sections. She was tremendous. All in all, Thank You !!!
Afriye Quamina
What's great about it: This experience was beyond anything I have ever witnessed when focusing time and energy to "Income Tax"
Written by a customer while visiting turbotax.intuit.com