 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
EXCELLENT EXPERIENCE
on October 15, 2014
Posted by: GRANDMAMONKEY
from Columbus, OH
My husband has a consulting business in addition to his regular job. We also moved to a new state in 2014. Our accountant retired and this is the first year we had to do the filing ourselves. Turbo Tax was painless.
What's great about it: EASY TO FOLLOW INSTRUCTIONS
What's not so great: HAD TROUBLE WITH STATE RETURN
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Easy Peasy Lemon Squeezy
on October 15, 2014
Posted by: CCCalifornia
from Northern California
This was my first time using TurboTax. It was easy, clear, concise, provided simple explanations for most entries and seemed to cover all the bases as I compared it to my previous year's tax return filed by a professional CPA. I finished in MUCH less time than I expected. It also tells you what documents you'll need. Overall-- very impressive!!!! I highly recommend!!!!
What's great about it: Simple, straightforward, allowed me to go back at any time, provided clear and simple explanations
What's not so great: No cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This program is great. Makes tax filing so easy.
on October 15, 2014
Posted by: Kesslen
from ventura, ca
Very easy to use. Now if you could just get me to NOT procrastinate!!! Thanks for being there!
What's great about it: Very helpful walking thru each category
What's not so great: Sometimes cannot figure out which place to put things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid product
on October 15, 2014
Posted by: Yaro
from Fort Worth, TX
Have used it for 5 years and have no complaints.
What's great about it: Detailed guidance
What's not so great: Difficulty finding how to claim manufacturing business tools and materials deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
meaningful
on October 15, 2014
Posted by: berkitec
from rutland, vt
not as good as last year
What's great about it: general layout
What's not so great: print process for mailing. the print review is a clog.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Complex Tax Return Made Easy
on October 15, 2014
Posted by: CPAPaul
from Dayton Valley, NV
Self employed with auto, travel expenses, office in the home, asset depreciation, social security partially taxable, SE tax and SE health insurance deduction all make for a complex tax return. Turbo Tax guides me to each taxable item and each deductible expense. The software reviews for any missing tax reducing deduction or election and, if any are found, takes me to the the place in the return to make beneficial changes. I've used Turbo Tax for years and will continue doing so. I highly recommend it.
What's great about it: Programmed assistance plus ability to preview each schedule and form insured accuracy.
What's not so great: No cons worth mentioning.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
To darn expensive
on October 15, 2014
Posted by: PVBOB
from SLC, UT
The error checking was not consistent in the errors each time I ran the check. It would say no errors and then find new things that were missing on the next check even though I had not made any changes between error checks. The reporting of details for the stock MLP's is still not refined for ease of use or help screens. The charge for the H&B version and the extra states and the e-filing rates do not seem to be inline with the competition. May need to move to them next year for a better value.
What's great about it: the glitches were fewer this year
What's not so great: the cost for states & e-filing are too high.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love the step by step
on October 15, 2014
Posted by: MichiganCindy
from Traverse City, Michigan
Have been using Turbo Tax for years. I love the step by step and how it walks you through every element of your return. But I don't think there should be a difference between accessing prior year returns using desktop or online versions. Turbo Tax needs to find a way to gather and keep their customers information through a secure data base over the years. They don't make it clear that you will have very limited access to prior year returns if you file using the online versions. You only realize it when you log into your account and see many years of returns missing.
What's great about it: Easy to Follow
What's not so great: Past returns unavailable; Desktop vs online
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com