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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to do Great Tool
on October 15, 2014
Posted by: Terry89
from Okemos, MI
Good software and fulfills all my needs. I wish I can print selected pages during preparation for my use. One can only print the final return. I do not know why this is not possible.
What's great about it: Easy to do
What's not so great: Unable to print selected pages during preparation. This would greatly help for me to process the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stop Paying An Accountant For Small Business
on October 15, 2014
Posted by: Benjie777
from Cobb, CA
Love it.
I am a convert. I've never enjoyed taxes. Finally have now.
In the amount of time it took me to prepare for and deal with my accountant...I did this.
What's great about it: Cost effective, intuitive, friendly
What's not so great: a couple of glitches with error fixing - hard to get a clear explanation
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better but Still Not the Best It Can Be
on October 15, 2014
Posted by: hunnybears
from Alabama
Whereas there were no noticeable improvements from '11 to '12, there were from '12 to '13. More information reliably transferred from one year's returns to the next, but there were still some times that it didn't, that we had to go hunting for it on the old return. There were more explanations & definitions, which is exptremely helpful, but there were still undefined, unexplained sections, and we're of the mind that every page with every tax term and question should have a popup box of informative, helpful information. Lastly, the user is not told where to find all the information either on the previous year's returns or in the user's personal records. The user should always be directed exactly to where something should be. The aforementioned cons are the worst in the review section where the software looks for errors in your current return but then doesn't always tell you exactly where to find it (for instance, with a button that takes you directly to that page of questions).
What's great about it: No noticeable improvements from '11 to '12 but there were from '12 to '13: more transferred & more explanations
What's not so great: Info transfer inconsistent, so not all that should transfer does; not every tax term defined; not told where to find all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
previous troubles
on October 15, 2014
Posted by: DELJACK45
from Albuquerque, Nuevo Mexico
Thank you
What's great about it: ease of use, helpfulness.educational and helps accuracy
What's not so great: no notification of receipt by IRS
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Form 8949
on October 15, 2014
Posted by: myronlandin
from Seattle, WA
I had serious trouble figuring out how to make the capital gain and loss sheets work and carry to the form 8949 and Schedule D. This was not self evident, and I had to manually input or override information until I finally got it to work. The answer in your help line to the actual question was unresponsive, it just said enter the data. Duh, well how.
But when I did get it to work, it was a great timesaver. By the way I am a CPA (public company stuff) and have been using TurboTax for many years, so if I had issues I think it could be a common problem that needs some enhancement.
But when I did get it to work, it was a great timesaver. By the way I am a CPA (public company stuff) and have been using TurboTax for many years, so if I had issues I think it could be a common problem that needs some enhancement.
What's great about it: Allows you to enter multiple transactions from a broker and mail in detail to IRS on Form 8453
What's not so great: Turbotax explanations and help answers were very poor and not explicative at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT SOFTWARE
on October 15, 2014
Posted by: motrina
from Atlanta, GA
THE BEST OUT THERE... EVEN BETTER THEN SOME TAX PREPARERS.. :)
What's great about it: STEP BY STEP PROCESS
What's not so great: NO FREE STATE EFILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complete review
on October 15, 2014
Posted by: FritzIII
from Niceville, FL
Turbo Tax provides the tools to confidently complete the horribly complicated return.
What's great about it: Easy to enter important deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing program
on October 15, 2014
Posted by: pianotrix
from CO
I really like the clarity with which turbo tax answers questions you may have. Its an amazing program you can either download online or from the store.
What's great about it: You can go through the steps thoroughly.
What's not so great: Not a person
Written by a customer while visiting turbotax.intuit.com