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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Very Useful Tax Software
on October 15, 2014
Posted by: EZerTax
from North Middletown, NJ
Overall the software is very good. Asked the pertinent questions.
However, what is lacking is an overall flowchart of the sequence of all the questions that is being asked so that the user will be able to assemble the necessary data in the order of the questions being asked. In particular in the Medical, Rental Property deduction section - its not obvious beforehand what the different deductible items are being grouped together. So a flowchart of all the sequence of questions that will be asked is available for display or printing, then one can assemble and the information before starting to enter the amounts into TurboTax.
What's great about it: Ask all the pertinent questions, provide access to most IRS publications.
What's not so great: Sometimes like playing "Dragons & Dungeons" - Not knowing beforehand what will be asked next.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Only Way To Go!
on October 15, 2014
Posted by: LeRoy44
from Half Moon Bay, CA
There simply is no better way to do your taxes. It 'interviews' you and you simply input the information. Great job leveraging prior years return data. Great data comparing this year to last year in a summarized and easy-to-read format - identifies potential opportunities/ issues. Really enjoy comparing to national averages for my bracket.
What's great about it: asks all the right questions through' interview' mode; so easy to switch between 'interview' & "forms' mode
What's not so great: missed one small deduction but it did trigger me to investigate it myself
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes prep easy
on October 15, 2014
Posted by: Jmeldahl
from Eagle Lake, Tx
I deleted several charities this year and the detail required me to put an x in the detail with 0.00 for the amount or I would get an error ...there may be a way around the problem but who has time when they are in a hurry to meet the deadline.
What's great about it: Great detail which also the Con
What's not so great: If you had a detail last year it requires input or you get an error
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on October 15, 2014
Posted by: FriendlyBW
from Dallas,TX
Although this is my first review, as a small business owner I've been using Turbotax for years, still love it and the added ability to e-file during the extension period was helpful this year. Highly recommend and I'll definatly continue to use Turbotax.
What's great about it: Easy to use, convent and reliable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Senior Citizen User Friendly
on October 15, 2014
Posted by: Kwanda1
from Dayton, OH
Overall great program. Have been using it yearly since 2005. Love the ease of it!
What's great about it: Easy to use, fast, and senior citizen friendly
What's not so great: State form more complex this year. Need to provide more guidance to answer questions quickly.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on October 15, 2014
Posted by: saturnss
from Texas
Good product. We have used for 4 years now. Like the flexibility of it and the ability to review info.
What's great about it: Very user friendly. Works well with Quickbooks
What's not so great: Need to have some accounting knowledge
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on October 15, 2014
Posted by: CactusJax
from Longview, Texas
I have used TurboTax since the DOS days. My accountants do the hard stuff (schedule Ks, corporate returns...) and I assemble it in TurboTax. My biggest complaint is that Turbo tax often leads me through a worksheet and seemingly gleefully tells me that I am not qualified due to my income level. It seems to me that Turbo Tax knows my income since it asks for that to be entered first and could easily flag those things that I am not going to qualify for and not waste my time. The same goes for things like asking if I bought a car on the sales tax form when I have seemingly maxed out the deduction (since the amount I spent quite some time digging for made no difference). I really don't think they have thought out doing taxes for high earners. I understand that the only way to be sure of most of it is to go through everything BUT it seems to lead me on several pointless pursuits each year. All in all, I like it and will continue to use it but it really could use some work in the arena of not leading higher earners through pointless forms..
What's great about it: Easy
What's not so great: Takes you through worksheets and then tells me I am not qualified ...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Rocking Refund!
on October 15, 2014
Posted by: Pam33947
from Florida
I had no problems, loved the error check!!
What's great about it: Easy to do.
Written by a customer while visiting turbotax.intuit.com