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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Happy
on October 15, 2014
Posted by: RKeith10320
from Raleigh NC
Program is reliable and easy to use.
What's great about it: Easy to use
What's not so great: can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting better every year
on October 15, 2014
Posted by: jonxmtrquad
from Ballwin, MO
I have used Turbotax every year for the last 35 years, more or less. It 's a lot better than it was when I first started with it, but it still have some quirks, and it doesn't seem to be able to understand how things change with the dates. If I'm doing a late filing or an amended return, it still discusses doing extensions. If you don't tell it when you want to do the state return, it wants to file the Federal without it. I just wonder if the authors ever try to use the software a few months after writing it. Overall, it is about 94% good, but you have to be alert to take over the lead when it falls flat.
What's great about it: I like that the format is similar every year, and that they keep improving the ease in completing the forms.
What's not so great: I still find things that will not update easily, and sometimes I find I have to take 3 right turns to get there.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 15, 2014
Posted by: SierraCarolyn
from Pollock Pines, CA
Have used Turbo Tax since it began. i trust it.
What's great about it: good explanations and links to more info
What's not so great: sometimes jumped around categories
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just one thing
on October 15, 2014
Posted by: SJT75
from Laguna Woods, CA
That's the only issue for now.
What's great about it: Great tool
What's not so great: Final notice showed filing single status....return was married filing jointly?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Gets Better and Better Every Year!
on October 15, 2014
Posted by: SweetPikake
I like being able to stop working on my taxes then, when I come back to it, Turbo Tax picks up where I left off.
Keep up the good work. It's a great product for someone like me who has a fairly simple return.
What's great about it: Very Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful for complex income and deductions
on October 15, 2014
Posted by: IwannabeJim
from Maryland
I've used a CPA for the past 10 years. TurboTax helped me manage multiple sources of income, parsed investment accounts automatically and almost instantly, lined up deductions quickly, and filed federal and state returns for a very reasonable cost in both time and dollars.
What's great about it: Step by step help with deductions
What's not so great: Asked for some info I did not have handy
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
obligatory review
on October 15, 2014
Posted by: pdudreview
from Austin, TX
I have used TurboTax for several years, and will use it again.
What's great about it: explanations and imporrting/displaying prev year info
What's not so great: required review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I hate taxes!
on October 15, 2014
Posted by: pkerr
from NM
It takes way too long to do this, About 8-12 hours average. I find it very frustrating when it wouldn't let me enter state ID number as written or move on from there. Some calculations were wrong and I had no way to change them, so I just have to deal with what I got, because I am out of time. It could be more clear than it i, this year was worse than usual.
What's great about it: QUestions are thorough
What's not so great: It wouldn't let me do certain things and kept going back to them, even though I did what I could.
Written by a customer while visiting turbotax.intuit.com