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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on October 15, 2014
Posted by: mcbabe
from Claremore,Ok 74017
I have less confidence in this form than most of the ones I've filed and I've used turbo tax for the last 8-10 years. I started the day with over $100.00 refund & all I added was some deductions and it went to $65,00
What's great about it: it semed easy to add my information
What's not so great: had a hard time daling with a change of residence
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 15, 2014
Posted by: jlooney74
from Birmingham, AL
Didn't ask many questions about my home office deduction. Last year it ask many question and I was able to get a larger deduction. This year was much less. The laws may have changed.
What's great about it: I have used it for years. Very helpful.
What's not so great: Didn't ask many questions about my home office deduction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easyto use and accurate
on October 15, 2014
Posted by: Mike41
Simple and easy. Takes all the "guess-work" out of the equation.
What's great about it: Almost everything
What's not so great: Would like opportunity to speak directly to a tax expert for a short period of time (5 minutes) at no cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Fun
on October 15, 2014
Posted by: Robeey
from NYC
Software that can make doing your taxes fun.
What's great about it: Quick and Easy
What's not so great: Software Great - required documents tips
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 15, 2014
Posted by: CAPT06USNTucker
from Baytown, Texas
All in all a good product. My detailed memory had never been good for specifics, but good for remembering the generalities. So It often take me a while to home in on the correct part of TT.
Big criticism that needs to be fixed. I live in Texas so no state taxes. Always have income from New Mexico. when I move thru TT from IRS to state and back to IRS and back to State etc. etc, I get the screen that says I do not have state taxes and cannot seem to go right to the NM step by step. I must go to the download and then download the free state or fumble around and try to get to the correct step by step.
What's great about it: do not remember the flags. was unaware of them intil I had funbled around for several days moving back and forth.
What's not so great: difficult to skip through a section when not needed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy
on October 15, 2014
Posted by: RKeith10320
from Raleigh NC
Program is reliable and easy to use.
What's great about it: Easy to use
What's not so great: can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting better every year
on October 15, 2014
Posted by: jonxmtrquad
from Ballwin, MO
I have used Turbotax every year for the last 35 years, more or less. It 's a lot better than it was when I first started with it, but it still have some quirks, and it doesn't seem to be able to understand how things change with the dates. If I'm doing a late filing or an amended return, it still discusses doing extensions. If you don't tell it when you want to do the state return, it wants to file the Federal without it. I just wonder if the authors ever try to use the software a few months after writing it. Overall, it is about 94% good, but you have to be alert to take over the lead when it falls flat.
What's great about it: I like that the format is similar every year, and that they keep improving the ease in completing the forms.
What's not so great: I still find things that will not update easily, and sometimes I find I have to take 3 right turns to get there.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on October 15, 2014
Posted by: SierraCarolyn
from Pollock Pines, CA
Have used Turbo Tax since it began. i trust it.
What's great about it: good explanations and links to more info
What's not so great: sometimes jumped around categories
Written by a customer while visiting turbotax.intuit.com