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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Experience again
on October 15, 2014
Posted by: TortugasDave
from Las Cruces, NM
It is a great program which I use every year.
What's great about it: Efficieny
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow step by step assistance
on October 15, 2014
Posted by: fiona5
from Polk City, FL
It was really an easy process once you had all the data gathered. The only change that I would like to see would be that each deduction topic have amount you needed to have spent that year in order for it to impact your refund. It would save entering a lot of information that was of no use in the end. Could have just skipped those items.
What's great about it: As long as you follow the guide, it walks you through every step
What's not so great: No clues as to minimal amounts needed to obtain more refunds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hardest one ever after 10 years of TruboTax
on October 15, 2014
Posted by: Unforgettable
from Jaffrey, NH
1.Turbo would not accept the Medicare Tax Witheld produced from the Hospital that provided the same Medicare Tax Withholding. The dit not provide the fix. I had to add $499 Medicare Tax against the prevouse simlar yeats. The change automaticaly sent the Fed Tex - there was now way to review it. It was not accepted after Turbo's "FIX"?
2. The "State Records" were worth zero for New Hampshire. They provided no information and no forms to use.
3. It took 6 tries to send in the Federal Tax over 5 hours of effort, unlike prevous like previous years. I was three more hours from not being able by taxes.
2. The "State Records" were worth zero for New Hampshire. They provided no information and no forms to use.
3. It took 6 tries to send in the Federal Tax over 5 hours of effort, unlike prevous like previous years. I was three more hours from not being able by taxes.
What's great about it: Good organizing for first steps
What's not so great: Several problems to complete and send the taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on October 15, 2014
Posted by: petersaso
from Orange County , CA
Great Product , easy to use even for a non accounting guy like me
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Every Year
on October 15, 2014
Posted by: EldersWife
from Smithfield, NC
TurboTax does all the work; I just supply the numbers. Accesses all my data from last year and jump-starts this year. Filing gets easier every year!
What's great about it: Self-explanatory, very user-friendly
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes aren't fun but Turbo Tax helps.
on October 15, 2014
Posted by: antoanto
from Mill Valley, CA
Almost every year, when I get to the end review, I get asked the same questions about my auto. i.e. Do you have written evidence of the business use of your car? How many miles did you drive for business? The weird part is that I'd already answered them and even after I answer them and it gets reviewed, the interface asks the questions again. Even at electronic filing, it asks one of the questions one last time. I don't get why this keeps happening. But its a small quibble. Most everything goes very smoothly and I have a pretty complicated return because I'm a small business owner.
What's great about it: It is very user friendly. I think almost anyone could do their taxes.
What's not so great: At times it is hard to navigate to a form or to grasp where you are.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 15, 2014
Posted by: jebishop
from Bodfish, California
had to use adobe acrobat to create a printable copy of the return.
What's not so great: print pdf file was garbage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good Experience
on October 15, 2014
Posted by: greenhillsbilly
from Nashville, TN
TurboTax did the job and did it well.
It all worked smoothly, without any crashes. What I would love to see improve is the navigation when going through the interview process.
What's great about it: Relatively easy to use, stable
What's not so great: Navigation seems convoluted
Written by a customer while visiting turbotax.intuit.com