turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great Software
on October 15, 2014
Posted by: JohnB22
from Bay Area San Francisco
Nice Job.
What's great about it: Excellent Home & Business tax software with detailed up to the point information for filling correctly the fields
What's not so great: some redundancy seen in some question fields
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Program
on October 15, 2014
Posted by: PJRL
from Oregon
I have used Turbo Tax for a number years and it just keeps improving. I especially like how easy it is to complete the form by answering the pertinent questions. This year it made my very small personal business income easy to report and not having to resort to Schedule C to do my very simple entries.
What's great about it: Ease to use and complete
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
What happened
on October 15, 2014
Posted by: sejouer
This years version is not nearly as good. lousy even. I will hire someone next year. Dont think ill buy it again.
What's great about it: Did it at homw
What's not so great: Not nearly as good as last years version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Smooth sailing
on October 15, 2014
Posted by: PaysOutTheNose
from California
I've used Turbotax and its predecessors for more than 15 years and never had a problem. This way I have a very solid understanding of what my finances look like. What I like to do is to put in my info, make a print out and have an accountant review it for me. I haven't had problems with Turbotax, but a few times I've filled in the info in the wrong column or something so I like to have another pair of eyes take a look. Compared to having an accountant do the whole thing, this is great. Our home office deduction is one that I rely on Turbotax to sort out for me, among other things.
What's great about it: Easy to fill out and file
What's not so great: I'd like to import info from 1099s online rather than entering them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
My old...old friend now....
on October 15, 2014
Posted by: kmillerbrenner
Have used this product over a decade. Lets me not have to share what I consider private information with an accountant. Thanks Turbotax!
What's great about it: gets er done`
What's not so great: doesnt' explain why I enter numbers and tax is not affected
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Experience again
on October 15, 2014
Posted by: TortugasDave
from Las Cruces, NM
It is a great program which I use every year.
What's great about it: Efficieny
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to follow step by step assistance
on October 15, 2014
Posted by: fiona5
from Polk City, FL
It was really an easy process once you had all the data gathered. The only change that I would like to see would be that each deduction topic have amount you needed to have spent that year in order for it to impact your refund. It would save entering a lot of information that was of no use in the end. Could have just skipped those items.
What's great about it: As long as you follow the guide, it walks you through every step
What's not so great: No clues as to minimal amounts needed to obtain more refunds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hardest one ever after 10 years of TruboTax
on October 15, 2014
Posted by: Unforgettable
from Jaffrey, NH
1.Turbo would not accept the Medicare Tax Witheld produced from the Hospital that provided the same Medicare Tax Withholding. The dit not provide the fix. I had to add $499 Medicare Tax against the prevouse simlar yeats. The change automaticaly sent the Fed Tex - there was now way to review it. It was not accepted after Turbo's "FIX"?
2. The "State Records" were worth zero for New Hampshire. They provided no information and no forms to use.
3. It took 6 tries to send in the Federal Tax over 5 hours of effort, unlike prevous like previous years. I was three more hours from not being able by taxes.
What's great about it: Good organizing for first steps
What's not so great: Several problems to complete and send the taxes.
Written by a customer while visiting turbotax.intuit.com
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