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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on October 15, 2014
Posted by: Robosaint
from Kansas City, MO
I have used TT for about 15 years. As always Great JOB guys and ladies!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 turbo tx review
on October 15, 2014
Posted by: im4flattax
from Waldorf, MD
For the most part turbo tax is great. However, when doing the final review i find that I have to make corrections to some forms and I don't know why or understand some of what it is asking for. It is frustrating because you are almost done at that point. Also a better explanation is needed for the alternative minimum tax. I don't know what that is really about.. There needs to be a better explanation as to why we have to complete that form.
What's great about it: easy to use - slow guided process
What's not so great: some forms need better explanation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on October 15, 2014
Posted by: ImRafa
from Daphne, AL
Recommend anyone who wants to do their own taxes to try Turbo Tax ...can't go wrong.
What's great about it: Easy walkthrough, good help.
What's not so great: Some business deductions definitions were vague and State filling not free...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on October 15, 2014
Posted by: LB36
from St. Thomas, USVI
Great program, gives me confidence that I am getting all my deductions and I don't have to worry about an audit.
What's great about it: Fast and Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
In by the deadline!
on October 15, 2014
Posted by: MitchinMS
from Mississippi
The TurboTax process was straightforward as usual - from my initial extension to the October e-file. I may amend with more information in a couple months, but that process is typically painless as well.
Pros:
- The TurboTax interview process is a wonderful walkthrough of key return items. I do not transfer from Quicken, but am able to review my Quicken reports and quickly get the correct data into the correct spot in TurboTax.
- E-filing is finally here for my situation (multiple 2106's per filer# at both the Fed and state #MS) level. This is a great plus for me, as post offices here in my small town don't typically stay open until midnight on tax days.
- Overall, the TurboTax experience is smooth. Kudos to Intuit.
- The TurboTax interview process is a wonderful walkthrough of key return items. I do not transfer from Quicken, but am able to review my Quicken reports and quickly get the correct data into the correct spot in TurboTax.
- E-filing is finally here for my situation (multiple 2106's per filer# at both the Fed and state #MS) level. This is a great plus for me, as post offices here in my small town don't typically stay open until midnight on tax days.
- Overall, the TurboTax experience is smooth. Kudos to Intuit.
Cons:
- My Mississippi state return picked up some odd "additional" 1099s that failed my review. They were not in my Fed return, and did not have a delete option in the state return. They also required Payee, recipient, and tax ID fields filled in. I was able to work around this by filling in dummy values, but it was a minor annoyance that I hope is fixed before next year. As there were no monetary amounts in any of these 1099s, my tax situation was not affected.
- My Mississippi state return picked up some odd "additional" 1099s that failed my review. They were not in my Fed return, and did not have a delete option in the state return. They also required Payee, recipient, and tax ID fields filled in. I was able to work around this by filling in dummy values, but it was a minor annoyance that I hope is fixed before next year. As there were no monetary amounts in any of these 1099s, my tax situation was not affected.
What's great about it: Excellent interview walkthrough as always; e-filing for my situation is finally possible!
What's not so great: State return (MS) created some "phantom" 1099s for me
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Beyond the Value
on October 15, 2014
Posted by: Synoptic
from Annapolis, MD
I have used TurboTax for 7 years. Always been a huge fan of the ease of use and how they turn complex IRS language into simple questions and answers. BUT this year, I am particularly grateful. I had an unexpected unique tax circumstance this year. Fearing I would owe a lot of taxes unexpectedly in a down year, I called a Tax Advise Agent and they showed me a form worksheet that I was unaware existed. When I ran the numbers using the worksheet, I found I not only didn't owe money, but had a small refund coming my way instead. Before hitting the Efile button, I called back to review this new-to-me form and worksheet with a different Tax Advise Agent and they were equally as helpful.
What's great about it: Tax Advise Agents and Ease of Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A rough year for us!
on October 15, 2014
Posted by: suetaylor56
from Azle, Texas
The home office deduction was extremely confusing. I had the income to offset, but it kept telling me I didn't qualify. I switched to the forms view and was able to use the deduction. When it went through the error process, I was asked questions that I did not understand. This has never happened before, as Turbo Tax has always been extremely easy...a blessing these days!
What's great about it: Very, very easy
What's not so great: Home office deduction extremely confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 Turbo Tax
on October 15, 2014
Posted by: Froggy9
from Cold Spring, KY
The product guides you through the process very easily. I just wish the help sections would have been geared more for the inexperienced that don't know that much about taxes. The breakdown of information could have been a bit more clear.
What's great about it: Ease of guidance through the program
What's not so great: Needs more detailed information for dummies
Written by a customer while visiting turbotax.intuit.com