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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
right on time
on October 15, 2014
Posted by: lightcharles
from North Carolina
Turbo tax does make life easier and much less expensive. The error check, the audit option, the ease of e-filing, makes Turbo Tax one of the best options for the middle class person trying to save some bucks, instead of high accountant fees.
What's great about it: kept me organized and ontime.
What's not so great: it was hard when I saved my return the last two years but it did not import. This process needs to be refined.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes the Best of an ugly job.
on October 15, 2014
Posted by: marcomike
from Marco Island Florida
Overall, it is a great program and just gets better every year. It guides you when you want and lets you loose when when you think you know what you are doing. Then at the end it checks everything.
What's great about it: Simple to follow and complete. handles just about everything that can happen and makes you feel like you can do it right
What's not so great: At the end it asked me for some additional information that I didn't understand where it came from.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax Great but troubled....
on October 15, 2014
Posted by: nightowlz
from Hoboken, NJ
Seems Turbotax excels if you never used it before walking you through step by step. Where it fails....
If you import from previous year, you can often have 'pieces' of stuff left behind on deductions or income you aren't using in the next year, they assume incorrectly that tax situations never change. And this year was no different with my 'complete' return having a mystery error that resulted from a car without a name, to delete it I had to add a mystery name, fake information then finally i get to the 'delete' button so I had to add to delete. Seriously?
Also this year the drill downs were particularly slow to load and I'm running on a FAST system. The Schedule C needs an overhaul for easier entry especially for the "home and business" edition that should help you calculate the values, and it should have 'calculator' fields to allow you to split values (e.g. total cost of sales is XXXX, and then as you split it up it should insure that each section adds up to your financial sheet total) same for other areas such as deductions etc... a running total.
What's great about it: Easy to use, great drill down for forms
What's not so great: OFTEN like every year there are pieces that need fixing in returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick & easy
on October 15, 2014
Posted by: erthtyme
from Novato, CA
all good
What's great about it: keeps all the info and moves it forward each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Way-to-Go for that Onerous Tax Filing Process
on October 15, 2014
Posted by: TurboSteveM
from Burke, VA
Has been a consistently excellent product
for my Home & Business filing of Federal and State
Returns for over a decade.
Extremely flexible in inputting information - dual option of
Step-by-Step and by Form is a great feature -
usually use both - gracefully switching back and forth.
Highly comprehensive including any and all Forms
and Worksheets that I have ever needed.
Fast and accurate calculations/recalculations.
for my Home & Business filing of Federal and State
Returns for over a decade.
Extremely flexible in inputting information - dual option of
Step-by-Step and by Form is a great feature -
usually use both - gracefully switching back and forth.
Highly comprehensive including any and all Forms
and Worksheets that I have ever needed.
Fast and accurate calculations/recalculations.
Thanks for a great product that makes
the onerous tax-filing process doable and bearable.
the onerous tax-filing process doable and bearable.
What's great about it: See Review below
What's not so great: 1. Editing capabilities in Pop-up description sheets - poor; No way to attach Supplementary sheets/files
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Doing Tax Forms the EZ Way
on October 15, 2014
Posted by: CrazyGirl2
from Springfield, IL
Started a new business & filed for an extension as I was confused on preparing my tax return on my own. TurboTax made it as simple as possible & I finished just in time. Thank you TurboTax!!
What's great about it: Interview process
What's not so great: Paying extra to file state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program, very simple and easy to use.
on October 15, 2014
Posted by: TroyStTroix
from Largo, Florida
Great program, I've been using it for years and highly recommend it!
What's great about it: I love having the choice of EITHER eing guided through every option OR filling in only what you want to address.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Katie at the Call Center in Boulder Rocks!
on October 15, 2014
Posted by: blakers
from Irvine, CA
I've used Turbo Tax for years, but this time I was convinced it was not calculating correctly. I contacted the call center in Boulder, CO, and spoke to Katie (who is from outside Manchester, England). She stayed on the phone with me until I could download the desktop version and walked me through how to use it. She kept me calm and made the final process so much easier. I still owed, (there was no incorrect calculation on the part of Turbo Tax!) but at least I able to look at the forms and confirm the information. Thanks Katie!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com