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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on October 16, 2014
Posted by: Nothappy4now
from San Francisco, CA
Not happy that I could not figure out how to show my 1099-S and that the advice was to check with the IRS. So now I will have to do an amended return. When I tried to check to see if my return was sent I keep getting forced to do this review. I hope this did not hold up my return.
In order to revise items it is cumbersome to have to go through all the prompts again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Step Above
on October 16, 2014
Posted by: Hardymom
from Smalltown, WA
We have a small business, and kids in college. With Turbo Taxx, I am able to capture all of the business expenses, personal deductions, and education credits.
What's great about it: The step-by-step interview is a lot easier than trying to follow all the instructions in the forms.
What's not so great: Sometimes questions came up that did not apply to my situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
kept it qiuck and simple
on October 16, 2014
Posted by: RodgerV41
from Sebastopol, CA
As former retired CPA I found it very easy to move to detail support and suggested information directly at the program point I was working with at the time. DOES THE JOB!
What's great about it: Great options to haveguide or work alone
What's not so great: It took too many clicks to move around looking at previous input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Down to the Wire & Made It!
on October 16, 2014
Posted by: SoccerMom139
from North Tustin, CA
Working with numbers all day every day is my 9-5, so a product like Turbo Tax (used for the past 10 years) has made filing taxes a bit easier and not such a cumbersome task.
I would like to see field hyperlinks added to the final forms during the review process that would expand the detail behind a field total. After a few days of loading in information, I sometimes forget where I have entered figures, especially when I have 2 separate businesses using a home office and 2 vehicles used in both businesses. It can get overwhelming.
All in all, I am finding the product gets better and easier to use year over year.
All in all, I am finding the product gets better and easier to use year over year.
What's great about it: Every year the product gets easier to use. Prefilled information from prior years is very helpful.
What's not so great: Some of the help menus/additional information can get confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Surprised
on October 16, 2014
Posted by: Talketna
from Texas
Was unable to enter capital gains from sale of real estate. System would not pull up that section. Stated IRS had not finished their forms yet and to check back later. Now I will have to file an amended return whenever I figure out how to access what I need. First time I have been disappointed with TurboTax in 10 years.
What's great about it: Easy to use
What's not so great: Investment income segment not available
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always count on Turbo Tax for my refunds
on October 16, 2014
Posted by: mairbo
from Los Angeles CA
I have used Turbo Tax for many years and always feel confident that they got me the biggest refund available. I own a small business and appreciate the "hand holding" of walking me through the various deductions.
What's great about it: Walks me through step by step
What's not so great: difficult to get back to add information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on October 16, 2014
Posted by: nicknamecarp2
from california
for items that generate only SMALL tax credit, identify as not worth going thru the steps again
What's not so great: more comparison to previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can sleep at night now
on October 16, 2014
Posted by: Skynyrd
from Fair Oaks Ca
Wow I typed the info and they figured it all out for me.
They knew what to ask and what not to ask
It was fast and easy and at the last minute
Thank you Turbo Tax
They knew what to ask and what not to ask
It was fast and easy and at the last minute
Thank you Turbo Tax
What's great about it: They do the thinking for us
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com