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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I always count on Turbo Tax for my refunds
on October 16, 2014
Posted by: mairbo
from Los Angeles CA
I have used Turbo Tax for many years and always feel confident that they got me the biggest refund available. I own a small business and appreciate the "hand holding" of walking me through the various deductions.
What's great about it: Walks me through step by step
What's not so great: difficult to get back to add information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on October 16, 2014
Posted by: nicknamecarp2
from california
for items that generate only SMALL tax credit, identify as not worth going thru the steps again
What's not so great: more comparison to previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can sleep at night now
on October 16, 2014
Posted by: Skynyrd
from Fair Oaks Ca
Wow I typed the info and they figured it all out for me.
They knew what to ask and what not to ask
It was fast and easy and at the last minute
Thank you Turbo Tax
They knew what to ask and what not to ask
It was fast and easy and at the last minute
Thank you Turbo Tax
What's great about it: They do the thinking for us
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress Free and Easy to Use
on October 16, 2014
Posted by: IrishACO
from Valencia, CA
Love Turbo Tax product, have been doing my own taxes for 20+ years and this product made the task so stress free and less time consuming! I highly recommend this product.
What's great about it: Don't have to be a tax expert to use as it walks you through everything. Easy to use. Access to experienced help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Errors Found that have highlighted boxes - Problem
on October 16, 2014
Posted by: djb12345
from IL
IRS Form 4644 would not let me out of the Error mode.
Even after I deleted 4644 the Error page for 4644 re-appeared.
I did not know what to do. The drop down box listed about 20 different areas which I had nothing to do with. I do not know how I got there and there are no instructions as to what to do on this box.
A blank box kept being highlighted.
Finally I clicked the hidden "+" to get a detail box in which I put "NONE" and $0.00 in the amount field. It satisfied it for a little while but still went to be reviewed but I finally got past it.
Even after I deleted 4644 the Error page for 4644 re-appeared.
I did not know what to do. The drop down box listed about 20 different areas which I had nothing to do with. I do not know how I got there and there are no instructions as to what to do on this box.
A blank box kept being highlighted.
Finally I clicked the hidden "+" to get a detail box in which I put "NONE" and $0.00 in the amount field. It satisfied it for a little while but still went to be reviewed but I finally got past it.
TT needs help also on the IL tax form when dealing with Retirement Income exclusion. It highlights $ amounts but never provides any Instruction to FIX the problem amounts highlighted from the IRS 1040.
Please investigate these problem areas.
What's great about it: NOnt
What's not so great: I did not like the LACK of instruction as to what TT wanted me to do to correct the ERROR it was highlighting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great help in some areas
on October 16, 2014
Posted by: Granjeradecacao
from Maui, Hawaii
Most of home and business turbo tax was very helpful and informative. It got very tricky when I wanted to depreciate my home office on my schedule f farm. Numbers on my out of state return did not add up. I ended up not filing because it did not make any sense.
What's great about it: Step by step explanations :)
What's not so great: No home office depreciation in Turbo tax, Had to do it by hand :(
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Comprehensive, powerful software and support
on October 16, 2014
Posted by: PsychoAttorney
from Western border of Missouri
We're a couple who each has a small business on top of one being employed as a full-time CEO. We have the full mix of investments, SEP IRAs, Simple IRAs, business travel, cars used partially in business, cash and non-cash donations, and on and on - TurboTax Home and Business guides us through all of that and handles it all with ease. There's always Q&A-type help, direct access to tax code and explanatory articles, and live help.
The only thing TurboTax can't fix is how insanely complicated the tax code is; that's going to require a ballot box.
The only thing TurboTax can't fix is how insanely complicated the tax code is; that's going to require a ballot box.
What's great about it: Simplifies a silly-complex tax system
What's not so great: Nothing comes to mind
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tax2013
on October 16, 2014
Posted by: ejcarl
It would be more convenient to use the actual tax forms as the screen template for data entry vs the easy question approach. It allows better tracking of progress. Use the form template to pop up the questions and info you provide now.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com