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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
1099S READY TO BE SENT OUT
on January 16, 2014
Posted by: cHRIsc68
Great product to complete almost all of the year end tasks for a great price.
What's great about it: Simple and easy to use
What's not so great: Few extra charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 16, 2014
Posted by: DKFinFLA
Have used since at least 2003 and have loved how easy it is to use. Love the worksheets, the pop-ups, bookmark system. I've purchased the Audit Defense several times and have had your CPAs review my returns a couple times, too. Everyone's been professional, but not stuffy, which is great. Had to purchase the Audit Defense by phone today, and the poor customer service person had a heck of a time with the new system. We've been on the phone for an hour, she's had her supervisor assist, and the problem is the computer system. Slow. Froze up several times. Information not carried over. My experience with her was great, but what IT gave her to work with made TurboTax as a whole look bad. You guys should fix that problem.
What's great about it: Easy to use/Customer Service Rocks
What's not so great: TurboTax Computer System Changeover Stinks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
problems
on January 15, 2014
Posted by: TERRON
tax return printed with "DO NOT FILE FORM NOT FINAL"
unable to find reason...
unable to find reason...
What's great about it: too easy
What's not so great: error impossible to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Quirky
on January 14, 2014
Posted by: Dorado2014
Doing schedule C it didn't ask for car and truck expenses and on error check it was really awkward as it asked for answers to questions without referencing what the answers were for. If I was new to Turbo Tax i would probably have to go elsewhere. And still after using it for 20 years or however long they have been selling it i am not too confident upon the results,,,,,,maybe try another program next year.
What's great about it: Quick
What's not so great: Not sure how accurate it is
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Preparing W-2's and 1099's at Y/E Using Turbo Tax
on January 14, 2014
Posted by: DANWALSH
I purchased Turbo Tax Home & Business software to help me prepare W-2's for my employees and 1099's for my vendors who are independent contractors. I have been using Turbo Tax to prepare my personal taxes for many years and I knew that the software is very user friendly. I am very glad that I made the choice, as it allowed me to prepare all the forms and file my returns in two days.
I would recommend this software to any and all small businesses. It is a great time and money saver.
I would recommend this software to any and all small businesses. It is a great time and money saver.
What's great about it: Easy to use. Turbo Tax review insures no errors
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT Review
on January 14, 2014
Posted by: SEH16
More proofing could be done in line item entry. Some useless steps before rerunning error analysis.
Result has passed auditors inspection
Result has passed auditors inspection
What's great about it: good step by step
What's not so great: explanations short and limited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy!!
on January 13, 2014
Posted by: DShoults
It was easy to file our returns.... the step by step instructions were great!
What's great about it: I got through the returns... step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
1099 prep sucks
on January 12, 2014
Posted by: Consternated
The program walked me through the completion of about 1/4 the info needed for this form. I kept having to get stuck with error checks in order to input the next bit of info, then again, then again. How hard can it be to just step through the program fully in the beginning?
Also, why didn't TT download this background information from the 2012 version in my computer?
What's great about it: That 1099 prep is available. That there were error checks.
What's not so great: The "errors" were just asking info the program didn't ask for first.
Written by a customer while visiting turbotax.intuit.com