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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
does not show how your tax calculations come up
on October 20, 2014
Posted by: smithem
where is for 2055
What's not so great: need to show me the form to ask for waiver of pentaly
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2013 turbo tax
on October 20, 2014
Posted by: E3810
from san diego, ca
1/ reporting ISO
turbo tax needs to better with the ISO report session. Should have a season for excerise and hold portion of the excerised shares, and sold the rest of the exercised shares. Not very one will keep the entire ISO to be sold next year or later. Some will want to sell portion of the options the same year and hold some shares for future. Turbo tax 2013 didn't have this option. Also, turbo tax should add field for user to report different infomation that provided on the form 3921.
One of the question was about number of share hold; but it was asking user to enter the number showed on box 5 of form 3921. As mentioned above, not everyone will keep the entire exercised shares!!!
2/ turbo tax 2013 and the previous years, were not convenient to go back. Each time I went back to see how did I answer the previous questions, turbo tax erased my previous answer and showed blank which forced me to answer the question again. One of the reasons I went back to check on my previous answer was to see how the rest fit in. And also most of the time I don't do the return all as one time. I might do some few weeks ago, and now I pick up where I am but I like to go back to see my answer few weeks ago. And usually at this point I don't remember what my answer was few weeks ago.
turbo tax needs to better with the ISO report session. Should have a season for excerise and hold portion of the excerised shares, and sold the rest of the exercised shares. Not very one will keep the entire ISO to be sold next year or later. Some will want to sell portion of the options the same year and hold some shares for future. Turbo tax 2013 didn't have this option. Also, turbo tax should add field for user to report different infomation that provided on the form 3921.
One of the question was about number of share hold; but it was asking user to enter the number showed on box 5 of form 3921. As mentioned above, not everyone will keep the entire exercised shares!!!
2/ turbo tax 2013 and the previous years, were not convenient to go back. Each time I went back to see how did I answer the previous questions, turbo tax erased my previous answer and showed blank which forced me to answer the question again. One of the reasons I went back to check on my previous answer was to see how the rest fit in. And also most of the time I don't do the return all as one time. I might do some few weeks ago, and now I pick up where I am but I like to go back to see my answer few weeks ago. And usually at this point I don't remember what my answer was few weeks ago.
What's not so great: it's not convenient to go back. not flexible for different scarios
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on October 21, 2014
Posted by: WeNeedTaxHelp
from Reston, VA and Madison, AL
I could not do my taxes myself without Turbotax. I wish I could, but it would not be possible to do anything else during the year if I tried.
What's great about it: Easy to use, helps me understand the rules and applies changes and updates on the fly
What's not so great: Prooves the tax code is too complicated for a normal human being
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
E-File
on October 21, 2014
Posted by: GBurke
from Bowie, MD
You need to leave E-File. My return was kicked back and I couldn't e-File. Ask for another fee for the use. I would Pay. It took another 6 days to finish with all the paper.
What's great about it: Easy to use
What's not so great: Can't E-File after April 15th
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great synergy
on October 22, 2014
Posted by: davefromtexas57
from TX
Fairly easy to use software. Nice integration with other financial institutions...for downloading. When moving from a CPA to doing it yourself, it's a little scary and using them to check it out when you're done is inconvenient for them since the software does NOT allow you to take it with you on a jump drive to open up and amend elsewhere...that would be nice and maybe it is available somehow how to do it but I don't know how to do that if possible.
What's great about it: Great to download stock, etc information online
What's not so great: Not an accountant so difficult to talk to them to help correct, especially since they are not familiar with how it works
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Missed the deadline
on October 23, 2014
Posted by: Magister
from Silicon Valley,CVA
Extremely disappointed to discover what we thought was a complete tax return, didn't get submitted.
We'll give TurboTax one more year... but if we run into difficulties again, it will probably be the last
What's great about it: great way to do the returns
What's not so great: ...but we thought we filed before thr10/15 extension date, but our system didn't take us all the way thru
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
sweet and accurate
on October 28, 2014
Posted by: oneeyeJack
from Tehachapi CA
definations are, (at times) difficult to decypher.
What's great about it: ease of use
What's not so great: terms and defineations are needed for the in-experiensed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 29, 2014
Posted by: GregSG
from Belmont, CA
Well done. I think I have a good handle on all my deductions so I am comfortable with paying only my fair share of taxes.
What's great about it: Detailed explanations excellent.
What's not so great: Was not able to download prior year 2012 return info even though I used Turbo Tax?
Written by a customer while visiting turbotax.intuit.com