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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
E-File
on October 21, 2014
Posted by: GBurke
from Bowie, MD
You need to leave E-File. My return was kicked back and I couldn't e-File. Ask for another fee for the use. I would Pay. It took another 6 days to finish with all the paper.
What's great about it: Easy to use
What's not so great: Can't E-File after April 15th
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great synergy
on October 22, 2014
Posted by: davefromtexas57
from TX
Fairly easy to use software. Nice integration with other financial institutions...for downloading. When moving from a CPA to doing it yourself, it's a little scary and using them to check it out when you're done is inconvenient for them since the software does NOT allow you to take it with you on a jump drive to open up and amend elsewhere...that would be nice and maybe it is available somehow how to do it but I don't know how to do that if possible.
What's great about it: Great to download stock, etc information online
What's not so great: Not an accountant so difficult to talk to them to help correct, especially since they are not familiar with how it works
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Missed the deadline
on October 23, 2014
Posted by: Magister
from Silicon Valley,CVA
Extremely disappointed to discover what we thought was a complete tax return, didn't get submitted.
We'll give TurboTax one more year... but if we run into difficulties again, it will probably be the last
What's great about it: great way to do the returns
What's not so great: ...but we thought we filed before thr10/15 extension date, but our system didn't take us all the way thru
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
sweet and accurate
on October 28, 2014
Posted by: oneeyeJack
from Tehachapi CA
definations are, (at times) difficult to decypher.
What's great about it: ease of use
What's not so great: terms and defineations are needed for the in-experiensed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on October 29, 2014
Posted by: GregSG
from Belmont, CA
Well done. I think I have a good handle on all my deductions so I am comfortable with paying only my fair share of taxes.
What's great about it: Detailed explanations excellent.
What's not so great: Was not able to download prior year 2012 return info even though I used Turbo Tax?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on November 10, 2014
Posted by: CB58
from Chico, CA
I have been using Turbo Tax for many years now. I love how last year's info gets transferred automatically to the new year. I have had a few times where a question I needed answered wasn't in the Help Center info. You can contact an actual English speaking human and get any question answered within minutes. Thanks Turbo Tax!!! See you next year!
What's great about it: Easy to use - just answer the questions
What's not so great: Can't always find the answer to my questions on the 'Help Center:
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step tax prep
on November 10, 2014
Posted by: M511M
from Los Angeles, CA
Overall my TurboTax experience has been a very good one. The electronic question and answer system works very well. There were a couple of areas where I wished I was an accountant so that I would be able to more easily answer the questions.
Next year I will definitely use TurboTax.
Next year I will definitely use TurboTax.
What's great about it: easy to read the large fonts
What's not so great: some of the questions needed better explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY USER FRIENDLY
on November 12, 2014
Posted by: Edwardwoochen
from Hollywood California
I've been using Turbo tax for 20 years, it's the greatest tax program in the world
What's great about it: easy to use
What's not so great: cannot do gift taxes
Written by a customer while visiting turbotax.intuit.com