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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Couldn't do without it but...
on April 16, 2014
Posted by: seattlesteve
Struggled this year with entering info for tax credit & deduction for college tuition. 2 kids = 2 1098-T forms. Both 1098-T forms showed what was billed & scholarship amount, not what was actually paid in 2013. But then I saw an instruction saying I needed to enter what I paid in 2013. And I could find nothing in the interview that allowed me to enter that info; had to go to Forms (& find the right worksheet) to make that entry. Then when I got that entered, things still did not seem to be working right. Finally I figured out that TurboTax was assuming that the amount paid to the school included the scholarship amount - even tho' the $$ were from the school & never passed thru my hands. After I got that all worked out, things looked good: appropriate credits for both kids. Finished the interview & then at the very last step #well beyond entering the tuition credit data# TurboTax did a review & suddenly I had one tution credit & one tuition deduction. Never could figure out the logic of why one tuition credit suddenly changed to a deduction (I guess "ask the IRS") but it did save me a few $$. Maybe my problem is that I expect some logic to apply. C'est la vie.
What's great about it: I can get my taxes done; have used for years, Thank you.
What's not so great: Frustrated at times because I cannot see what is being done behind the screen. Some things just don't make sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FILED WITH TURBO TAX
on April 16, 2014
Posted by: TINKER48
PRICE TOO HIGH FOR FILING STATE TAX
LAST YEAR TURBO TAX WOULD NOT LET ME DEDUCT MY 401K THAT I MADE ADERECT ROLL OVER ON AND I HAD TO GO TO AN ACCOUNTENTAND PAY HIM TO DO IT. OTHER THAN THANT I HAVE USED TURBO TAX FOR LAST 15 YEARS OR MORE.
LAST YEAR TURBO TAX WOULD NOT LET ME DEDUCT MY 401K THAT I MADE ADERECT ROLL OVER ON AND I HAD TO GO TO AN ACCOUNTENTAND PAY HIM TO DO IT. OTHER THAN THANT I HAVE USED TURBO TAX FOR LAST 15 YEARS OR MORE.
What's great about it: EASY TO USE
What's not so great: NEXT YEAR I WILL FILE THRU THE STATE WEB SIGHT FOR MY STATE TAX IT FREE AND JUST AS EASY TO USE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 16, 2014
Posted by: ChuckPreble
I have been using Turbo Tax since you purchased Parsons (Sp?), and it has continually improved every year. You make this most complex of a citizens duties almost easy. Thanks!
Chuck Preble
Chuck Preble
What's great about it: Better than last years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: VVJ1
Once again, I did it myself with Turbo Tax.
What's great about it: User friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: Billielu
Have used Turbo Tax for many years from very complicated business return in years past to current retired minimum income. Always very satisfied. Billie C. Macik
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No pain tax return!
on April 15, 2014
Posted by: BoldlygoSeattle
TurboTax is very easy to use and helped me negotiate the mountain of federal tax regulations with simple, easy to understand questions. It was fast, through, and most importantly allowed me to accurately file my return. I would recommend TurboTax to anyone who is preparing their own taxes!
What's great about it: Easy to use and fast!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Workflow Yet
on April 15, 2014
Posted by: Overton
Nicely done. Would use anything else and haven't for years,
Tom
Tom
What's great about it: Step by Step was nice with few delays
What's not so great: Add a next step button at the top to mirror the one I had to scroll down to every time I finished a step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Gobbled up my Refund!!!!!!
on April 15, 2014
Posted by: Jensyn
Too expensive for basic service, my daughter only got a 246 refund but after all the fees to file and having to buy turbo tax there is nothing left.
What's great about it: quick & easy
What's not so great: Too many fees for no income and small return
Written by a customer while visiting turbotax.intuit.com