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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
It really is "Just that simple"
on March 9, 2014
Posted by: Joefz
from Central NY
Step by step instructions. Really simple to follow along. Great support, if there is something you need or don't understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fastest, easiest, no headache way to do your taxes
on March 9, 2014
Posted by: Bewitch1204
from Anacortes, WA
I have been using Turbo Tax for approximately 20 years, to file not only my taxes, but those of my friends and family.......even my BOSS!! In doing so many returns, I have thrown every scenario to Turbo Tax, and every time it made the process very easy, with comprehendible instructions that those of us without an Accounting degree can understand and follow. Turbo Tax has proven to me time and again, that this program is the only program I need to file correctly, and get the biggest return I can obtain. It's been a 20 year relationship, and I am sure it will be at least 20 more!
What's great about it: fast, easy, covers all situations in which you may receive a larger refund, double checks before filing, more and more
What's not so great: can't seem to get an instant refund no matter what I do!! ;)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: ASBladen
Always does a great job with my taxes but cost for state products and efiling for same not cheap. I work in one state but live in another.
What's great about it: Step by Step Process
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing was easy
on March 10, 2014
Posted by: Tom1965
from Lakleand, Florida
Make it more clear if prior year and documents from on line sources have been uploaded correctly.
What's great about it: Guides are good. Explanations were good. Downloads of documents from suppliers was great.
What's not so great: Didn't update automatically. Wasn't clear if 2012 rolled into 2013
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: droll347
I have used Turbo Tax for 15 years and have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: suzy8406
from Fresno, CA
TurboTax is a good step by step program. TurboTax does not offer all the advice and reference as it did in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing stress free and with ease
on March 10, 2014
Posted by: Linda111
from San Antonio, Tx
I have used Turbo tax for the last 4 years and I find it so easy and helpful to use. I like the professionalism of this company.. All the questions I have asked were all answered correctly. This has saved me a lot of time, rather trying to look up the answers in the tax instructions. I have picked up on a lot of good suggestions also. I have ordered 2014. Thank you Turbo Tax and all your staff. Linda
What's great about it: I liked the whole program
What's not so great: Not A thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
a pleasure to use
on March 10, 2014
Posted by: poli31014
from Pembroke Pines, FL
Doing taxes is a pleasure with Turbo Tax
uncomplicated, undaunting, no hassle'
Thank You!
uncomplicated, undaunting, no hassle'
Thank You!
What's great about it: easy, thorough
What's not so great: none, of course
Written by a customer while visiting turbotax.intuit.com