Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 10, 2014
Posted by: ASBladen
Always does a great job with my taxes but cost for state products and efiling for same not cheap. I work in one state but live in another.
What's great about it: Step by Step Process
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing was easy
on March 10, 2014
Posted by: Tom1965
Make it more clear if prior year and documents from on line sources have been uploaded correctly.
What's great about it: Guides are good. Explanations were good. Downloads of documents from suppliers was great.
What's not so great: Didn't update automatically. Wasn't clear if 2012 rolled into 2013
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: droll347
I have used Turbo Tax for 15 years and have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: suzy8406
TurboTax is a good step by step program. TurboTax does not offer all the advice and reference as it did in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing stress free and with ease
on March 10, 2014
Posted by: Linda111
I have used Turbo tax for the last 4 years and I find it so easy and helpful to use. I like the professionalism of this company.. All the questions I have asked were all answered correctly. This has saved me a lot of time, rather trying to look up the answers in the tax instructions. I have picked up on a lot of good suggestions also. I have ordered 2014. Thank you Turbo Tax and all your staff. Linda
What's great about it: I liked the whole program
What's not so great: Not A thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
a pleasure to use
on March 10, 2014
Posted by: poli31014
Doing taxes is a pleasure with Turbo Tax uncomplicated, undaunting, no hassle' Thank You!
What's great about it: easy, thorough
What's not so great: none, of course
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a time saver
on March 10, 2014
Posted by: ArtMcC
I particularly liked the quick response to whether I was subject to AMT. And the sheet that explained the adjustments of taxable income for qualified dividends and Capital gain distribution was clear and very helpful.
What's great about it: All the calculations are pruinted out for review without having to read a lot of inapplicable instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Actually fun to use!
on March 10, 2014
Posted by: cbfeller
TurboTax gets easier every year and I really like the way everything is carried over from year to year. I also like the download capability. That saves a great deal of time and improves accuracy.
What's great about it: I've used TurboTax for years and gets easier every year.
What's not so great: Can't think of a thing.
Written by a customer while visiting turbotax.intuit.com