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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Major problem with updates
on March 11, 2014
Posted by: jmlong
from Chattanooga, TN
In all the years I have used TurboTax, I have never had the problems trying to update this software that I did this year. I had to update by becoming the system administrator and running the program in that mode, this was after uninstalling the program and reinstalling! Also, when I tried to view the forms directly, the program crashed every time. If next year's version is as bad as this year's, I will go to another product.
What's great about it: Program worked perfectly UNTIL update section
What's not so great: Update section was horrible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good
on March 11, 2014
Posted by: Lawless6373
from Texas
I've use TurboTax for many years. I continue to buy it rather than use a free copy because it seems so much easier. This year, it took only about an hour to complete and file.
Thanks...
What's great about it: Import data from last year
What's not so great: The summary pages go to top instead of bottom and continue button
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sales Tax
on March 11, 2014
Posted by: Seabluff
from Port Angeles, WA
TurboTax told me to ask for email when sales tax calculator was available from IRS. Never got an email. Had to go to the IRS web site for calculation and entered it manually on Schedule A.
What's great about it: Gets easier every year. Loved the e-file and auto-pay
What's not so great: No sales tax calculator.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HIdden costs
on March 11, 2014
Posted by: thatguy858
from wichita,ks
This program would be alright if it wasnt for the hidden fees that you don't know about until you try to file for the state. First you pay for the program and then you pay for it to figure the state tax then another charge to file the state. If I would have known that I would have never bought the program.
What's great about it: Program was easy to use
What's not so great: Hidden fees not shown on the box
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 11, 2014
Posted by: wood165
from Lakebay, Wa
Fast, easy and made me feel like a pro doing my return. Have used Turbo Tax for several years and will continue to.
What's great about it: very easy to use, informative
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Experience was good - May upgrade next year
on March 11, 2014
Posted by: MabelWinnie
from Homosass, Fl
I have used Turbo Tax for the past 10 years. I find it easy to use. I find that I like the Deluxe version as it is easier to use with stocks, interest, dividends and mutual funds. Our state doesn't have a state tax so I don't need the combined version.
I highly recommend Turbo Tax. Also, I am retired and in my mid 70's and it's still easy to use.
I highly recommend Turbo Tax. Also, I am retired and in my mid 70's and it's still easy to use.
What's great about it: East to use. Prior year information upgraded automatically which makes a good guide line for entering current year data
What's not so great: I bought the Basic this year vs the Deluxe w/o state filing. I think the Deluxe was a little more helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unhappy with changes
on March 11, 2014
Posted by: kawards
from Gahanna, Ohio
The change in charitable deductions was disappointing. I liked last years feature where you could assign a cost to clothing donations based on the condition of the item. Also, No explanation or example of column D on Federal Carryover worksheet-1 help section. I bought the basic Turbo tax this year because I use my State's website to File. I thought the Deluxe version purchased last year was more than I needed. I think I will go back to Deluxe version next year.
What's great about it: Simplicity
What's not so great: Form instructions not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 11, 2014
Posted by: oldJorge
from Boise, ID
Overall the program works very nicely. E-filing is great.
What's great about it: Check list approach, reminds me of a couple of things i would have missed.
Written by a customer while visiting turbotax.intuit.com