turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
Unhappy with changes
on March 11, 2014
Posted by: kawards
from Gahanna, Ohio
The change in charitable deductions was disappointing. I liked last years feature where you could assign a cost to clothing donations based on the condition of the item. Also, No explanation or example of column D on Federal Carryover worksheet-1 help section. I bought the basic Turbo tax this year because I use my State's website to File. I thought the Deluxe version purchased last year was more than I needed. I think I will go back to Deluxe version next year.
What's great about it: Simplicity
What's not so great: Form instructions not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 11, 2014
Posted by: oldJorge
from Boise, ID
Overall the program works very nicely. E-filing is great.
What's great about it: Check list approach, reminds me of a couple of things i would have missed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo tax review
on March 11, 2014
Posted by: kbrice
from Aurora, CO
I have always liked turbo tax. I love how it will ask you questions and guide you. This year we sold an inherited home and turbo tax let me down - it took a lot of detective work to figure out where to put that data. This piece definitely needs to be reworked!
What's great about it: I liked being able to download data
What's not so great: shortcomings when it came to the sale of a second home
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Responsible Taxpaying
on March 12, 2014
Posted by: TT4Jack
from SE TEXAS
TurboTax is the easiest way to file your tax responsibly, fairly and simply. Saved me about a week of actual time, and a month of procrastination. Auto data load from previous years is: comforting, time saving, assures accuracy and is so convenient. There is no better way - AND FOR ME - NO OTHER WAY.
What's great about it: Assures fair tax with max return
What's not so great: Don't know details of tax law or calculations.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product
on March 12, 2014
Posted by: dlunsford
from Lubbock, TX
They make it easy by walking you through every step and can retrieve w2 details from employer's if available access. I have used turbo tax for the last seven years.
What's great about it: Very easy to use
What's not so great: I liked everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great Time Saver and Deduction Finder
on March 12, 2014
Posted by: Fyoung47
from Magnolia, TX
Turbo Tax is a great product! I have been using it for over 20 years and would recommend it even if you just use the short form.
What's great about it: User Friendly
What's not so great: Could explain some deductions better without have to go to IRS site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Suggestions
on March 12, 2014
Posted by: jerryakabear
from new york
give capability of organizing some my entries from year to year,
example:
In 2012 i had 7 mutual funds. When I did my 2013 return i Had added two more funds. Tiurbo Tax forced my to list/enter these last after the prior year's entry. I wanted to reorganize the new list, but couldn't find a way to do this, without retyping the entire list according to my desires, i.e. alphabetically.
Other list include dvidend payers, IRA sources, etc.
What's great about it: pretty much all
What's not so great: rigidity....see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy, please
on March 12, 2014
Posted by: ringen
from Dunedin, FL
Zero problems; if any, easily corrected. Been with the program since 2009 and will continue. My thanks.
What's great about it: Just follow the directions!
What's not so great: My older computer; quicker next year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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