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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
turbo tax review
on March 11, 2014
Posted by: kbrice
from Aurora, CO
I have always liked turbo tax. I love how it will ask you questions and guide you. This year we sold an inherited home and turbo tax let me down - it took a lot of detective work to figure out where to put that data. This piece definitely needs to be reworked!
What's great about it: I liked being able to download data
What's not so great: shortcomings when it came to the sale of a second home
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Responsible Taxpaying
on March 12, 2014
Posted by: TT4Jack
from SE TEXAS
TurboTax is the easiest way to file your tax responsibly, fairly and simply. Saved me about a week of actual time, and a month of procrastination. Auto data load from previous years is: comforting, time saving, assures accuracy and is so convenient. There is no better way - AND FOR ME - NO OTHER WAY.
What's great about it: Assures fair tax with max return
What's not so great: Don't know details of tax law or calculations.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 12, 2014
Posted by: dlunsford
from Lubbock, TX
They make it easy by walking you through every step and can retrieve w2 details from employer's if available access. I have used turbo tax for the last seven years.
What's great about it: Very easy to use
What's not so great: I liked everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Time Saver and Deduction Finder
on March 12, 2014
Posted by: Fyoung47
from Magnolia, TX
Turbo Tax is a great product! I have been using it for over 20 years and would recommend it even if you just use the short form.
What's great about it: User Friendly
What's not so great: Could explain some deductions better without have to go to IRS site
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Suggestions
on March 12, 2014
Posted by: jerryakabear
from new york
give capability of organizing some my entries from year to year,
example:
example:
In 2012 i had 7 mutual funds. When I did my 2013 return i Had added two more funds. Tiurbo Tax forced my to list/enter these last after the prior year's entry. I wanted to reorganize the new list, but couldn't find a way to do this, without retyping the entire list according to my desires, i.e. alphabetically.
Other list include dvidend payers, IRA sources, etc.
What's great about it: pretty much all
What's not so great: rigidity....see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, please
on March 12, 2014
Posted by: ringen
from Dunedin, FL
Zero problems; if any, easily corrected. Been with the program since 2009 and will continue. My thanks.
What's great about it: Just follow the directions!
What's not so great: My older computer; quicker next year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Review
on March 12, 2014
Posted by: JohnH11
from Richardson, Tx
I would like to see the order reversed -- as I finish a section place it at the bottom so that the next section is on top; so I don't have to skip over all of the finished sections to get to the next. And, place the Next/Back buttons at both the top and bottom. Yeah, I know, I'm lazy!
What's great about it: Easy guide concept
What's not so great: income and deductions sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rad Refund
on March 12, 2014
Posted by: ERICAL7863
from Boston, MA
There was glitch in the signing form at the end of the online tax process, luckily your customer service representative was able to screen share guide me to the desktop version and we completed my return successfully!
What's great about it: Excellent Customer Service
What's not so great: Glitch in the online version
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com