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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Pretty Good --
on March 12, 2014
Posted by: Pompie1999
from Morristown, TN
I love the step-by-step guides and the way it pulls information from the previous year. That often reminds me that I have to go find a particular document because what I did last year is right on-screen. Great product
What I don't love is that it keeps trying to sell me the state tax program even though my return doesn't require one. My state, TN, is basically a no income tax state except in rare circumstances. I'd love to see something built into the program at the end to tell me whether I actually need to file the state income tax or not.
What's great about it: Great step-by-step guides to take you easily through the process
What's not so great: Keeps trying to sell me the State Tax software even though my state only requires taxes in rare circumstances.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding refund
on March 12, 2014
Posted by: Mike7172
from Maysville, NC
Was always afraid to do this myself due to mistakes, but this made it so easy that even i couldn't mess it up. Thank you.
What's great about it: Very easy to understand
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 REVIEW
on March 12, 2014
Posted by: jkropil
from Fort Myers, FL
thanks for an easy review and filing
What's great about it: GREAT and easy
What's not so great: none known for basic review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like getting refund back quickly
on March 12, 2014
Posted by: goinghome
from Harvest, Alabama
Your package is easy to use plus you give audit protection. You make sure that there is no errors that Turbo Tax can see so you have high confidence level that your return will not run into any problems
What's not so great: don't see any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I got more back than expected
on March 12, 2014
Posted by: MShaw524
from Maben, MS
Did my taxes this year through Turbo Tax and got back more than I expected. Great Software. Would recommend it to anyone.
What's great about it: Everything was perfect
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK, not great
on March 12, 2014
Posted by: Chipes
from Minnesota
It would be nice if you could ask the tool for tips. Example - based on my data what adjustments could I have made to minimize my effective tax rate.
What's great about it: Step by step approach is always good - makes sure you don't miss anything.
What's not so great: I found some of the 'less common' issues to be cumbersome. #1099-Misc#.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thanks for trying to make me pay more Taxes
on March 12, 2014
Posted by: SquatBirdJr
from Springfield, Mo.
I did my taxes again with TaxAct, with a refund as usual. This year, I also tried TubroTax, I entered the same information, and with your system, I owe. I can't find the error, yet, without printing all the forms. I have to say that some how, the input of of the information was not calculated correctly. I see no use for your product. From doing my own taxes by hand, then using on-line programs, yours seems to have an error.
What's great about it: Pretty simple
What's not so great: How can I figure out your calculations without printing forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long-time user
on March 12, 2014
Posted by: tsimpson
from Lawrence, Kansas
Pro: TT helps with complicated math and record-keeping. It does help with the maze of depreciation, especially.
Con: At several points you can check a box, and then when you go back and then forward again the box you checked is now blank. Why can't it keep things as you put them in? (It often does, but not always.)
Con: Basic is all I need, so why do the email solicitations never offer that?
Con: It ought to be possible to jump forward through the step-by-step process without tediously having to click through every page again.
What's great about it: Incorporates past information, including depreciation
What's not so great: Sometimes doesn't save information sensibly
Written by a customer while visiting turbotax.intuit.com