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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Thanks for trying to make me pay more Taxes
on March 12, 2014
Posted by: SquatBirdJr
from Springfield, Mo.
I did my taxes again with TaxAct, with a refund as usual. This year, I also tried TubroTax, I entered the same information, and with your system, I owe. I can't find the error, yet, without printing all the forms. I have to say that some how, the input of of the information was not calculated correctly. I see no use for your product. From doing my own taxes by hand, then using on-line programs, yours seems to have an error.
What's great about it: Pretty simple
What's not so great: How can I figure out your calculations without printing forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long-time user
on March 12, 2014
Posted by: tsimpson
from Lawrence, Kansas
Pro: TT helps with complicated math and record-keeping. It does help with the maze of depreciation, especially.
Con: At several points you can check a box, and then when you go back and then forward again the box you checked is now blank. Why can't it keep things as you put them in? (It often does, but not always.)
Con: Basic is all I need, so why do the email solicitations never offer that?
Con: It ought to be possible to jump forward through the step-by-step process without tediously having to click through every page again.
What's great about it: Incorporates past information, including depreciation
What's not so great: Sometimes doesn't save information sensibly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Tax Time
on March 13, 2014
Posted by: SalmonMan
from Terrell, TX
I have been using turbotax for a long time. And you keep improving on an excellent program. And it beats paying out hundred of dollars to tax services.
What's great about it: The program is easy to use. Very clear instructions. Very Good Help Dropdown Windows
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Updates should come first.
on March 13, 2014
Posted by: Blueocs
from Navarre, Fl
Had an uneasy feeling during the entire data gathering process because the product did not access updates prior to entering data.
What's great about it: Quick and easy.
What's not so great: Updates loaded after all data was entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easier each year
on March 13, 2014
Posted by: Zaraphat
from Lakeland, Florida
It is getting easier each time I have used this service and so far has been correct. Thank you for your help.
What's great about it: Liked information from previous year added
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super program
on March 13, 2014
Posted by: zuch
from Milton, Florida
Been using Turbo Tax for years and intend to continue for years. Thanks for a great program
What's great about it: Ease of operation
What's not so great: Nothing major-mostly pilot error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 13, 2014
Posted by: brucerdon
from Las Vegas, NV
I've used TurboTax for a few years and find it very easy to do. I used to be capable of doing and filing a paper copy but some of the worksheets are insane and I have no clue what I'm doing on them. I appreciate TurboTax doing all those hairy calculations and providing the bottom line.
What's great about it: easy to follow and thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just as I expected
on March 13, 2014
Posted by: Steve315
from Dallas, TX
The latest edition of Turbo Tax worked exactly as I expected. It is easy to use and gets the job done quickly and efficiently.
What's great about it: Few people do a user interface as well as Intuit
What's not so great: Nothing Intuit could do anything about
Written by a customer while visiting turbotax.intuit.com