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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Refund
on March 14, 2014
Posted by: jpena23
Turbo tax is great, only issue is need pdf to print should print no matter what. Thanks
What's great about it: Easy to follow
What's not so great: Need pdf to print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, easy, easy!
on March 14, 2014
Posted by: 102Glory
from Haines City, FL
Goof Job, TurboTax! I'll buy your product again in 2014! Keep up the good work! Glory Roth-Stroman
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 14, 2014
Posted by: Keifer1
from Texas
The best Computer Tax Prep program in the market!
What's great about it: Simple and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product!
on March 14, 2014
Posted by: McRen
from Seattle, WA
I've been using Turbo Tax for years to do my federal income taxes. It's thorough, easy to use, and inexpensive. I'd recommend this product to anyone does their own taxes.
What's great about it: Thorough. Easy to use. Inexpensive
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All Done With 2013
on March 14, 2014
Posted by: BLAHHHHH
from Houston,TX
I really like the comprehensiveness. I do not have to spend time identifying all the pertinent income, taxes paid, and deductions. TurboTax ensures that everything pertinent is included.
Preparing the actual return is easy. I usually have some
difficulty with installation and dealing with updates. This year, TurboTax aborted at the estimated sales tax input. After spending considerable time on turbotax.com/support, I finally figured out that my software was not auto updating.
difficulty with installation and dealing with updates. This year, TurboTax aborted at the estimated sales tax input. After spending considerable time on turbotax.com/support, I finally figured out that my software was not auto updating.
What's great about it: Using TurboTax ensures that I include all pertinent info. Preparing return is simple. Good printed copy.
What's not so great: Software updates are not real easy to deal with.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too much advertisizing
on March 14, 2014
Posted by: 2golfers
from Stuart, Florida
I don't need all the extra audits, etc. I don't have a state return because I don't have a business or rental house (which you know) and I continually get questions on paying for a state filing.
What's great about it: tax calculations & advice is great
What's not so great: Clicking constently to get through advertisizing is annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank god for TurboTax
on March 14, 2014
Posted by: storytyler
from La Center, WA
As an independent contractor with several jobs, TurboTax really makes figuring out my taxes easy by making sure I know about all the deductions that are applicable to my work (home office and vehicle expenses/deductions/credits, etc.).
I would like to see more explanation for a few things, such as AMT for a vehicle purchase/trade-in and depreciation issues. The minimal info provided made no sense to me.
Despite this small concern, I'm thrilled with TurboTax and the confidence it gives me in preparing my own taxes. For years, I've been using a CPA who charged me several hundred dollars to sort out my various jobs each year. NO MORE!!!
YAY TurboTax!
What's great about it: Amazingly detailed
What's not so great: some explanations are still confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finally Done
on March 14, 2014
Posted by: RayII
from Grantham, NH
System requires copying large amounts of information not directly useful in completing the forms and navigation is overly complicated. For example, I don't need to copy all the information from a 1099 manually as this input just creates a duplicate record. Navigation does not easily accommodate in a random order which is how I actually receive information needed to complete the forms. I would like to enter information as I get it, e.g. a 1099R and a W2 today and a 1099DIV the next.
Entering information directly on forms seems to be getting more difficult as well.
Entering information directly on forms seems to be getting more difficult as well.
What's great about it: Seems to be correct
What's not so great: Very complicated to use
Written by a customer while visiting turbotax.intuit.com