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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 13, 2014
Posted by: JoeT68
from Virginia
The turbo tax was simple to use, and I had a question on the 2012 return ad I had my questions answered. Very Good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 13, 2014
Posted by: Johnbud
from Friendswood, TX
Rated excellent, but with following comments:
(1) OPM 1099R Distr Code (Box 7) contains "7-NONDISABILITY". Your option is "7-Normal Distribution". Tax computation doesn't change, but confusing.
#2# OPM 1099R was obviously for an annuity/pension, but I was required to answer questions about RMD after entering data.
#3# OPM 1099R has "UNKNOWN" for Taxable Amount in Box 2a, but TurboTax allows only numerical entry, but instructions state to enter info exactly as on the form, which can't be done. The software later claims that none of the distribution is taxable, but the indicated refund amount doesn't reflect that assertion. I entered the taxable amount later and all was well.
#4# Would like to have option to save or print the "Your Returns Have Been Sent" window.
#2# OPM 1099R was obviously for an annuity/pension, but I was required to answer questions about RMD after entering data.
#3# OPM 1099R has "UNKNOWN" for Taxable Amount in Box 2a, but TurboTax allows only numerical entry, but instructions state to enter info exactly as on the form, which can't be done. The software later claims that none of the distribution is taxable, but the indicated refund amount doesn't reflect that assertion. I entered the taxable amount later and all was well.
#4# Would like to have option to save or print the "Your Returns Have Been Sent" window.
Thanks for your thoroughness and attention to detail. I'm too old to deal with the insane complexity of the tax code without help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund
on March 14, 2014
Posted by: jpena23
Turbo tax is great, only issue is need pdf to print should print no matter what. Thanks
What's great about it: Easy to follow
What's not so great: Need pdf to print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, easy, easy!
on March 14, 2014
Posted by: 102Glory
from Haines City, FL
Goof Job, TurboTax! I'll buy your product again in 2014! Keep up the good work! Glory Roth-Stroman
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 14, 2014
Posted by: Keifer1
from Texas
The best Computer Tax Prep program in the market!
What's great about it: Simple and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product!
on March 14, 2014
Posted by: McRen
from Seattle, WA
I've been using Turbo Tax for years to do my federal income taxes. It's thorough, easy to use, and inexpensive. I'd recommend this product to anyone does their own taxes.
What's great about it: Thorough. Easy to use. Inexpensive
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All Done With 2013
on March 14, 2014
Posted by: BLAHHHHH
from Houston,TX
I really like the comprehensiveness. I do not have to spend time identifying all the pertinent income, taxes paid, and deductions. TurboTax ensures that everything pertinent is included.
Preparing the actual return is easy. I usually have some
difficulty with installation and dealing with updates. This year, TurboTax aborted at the estimated sales tax input. After spending considerable time on turbotax.com/support, I finally figured out that my software was not auto updating.
difficulty with installation and dealing with updates. This year, TurboTax aborted at the estimated sales tax input. After spending considerable time on turbotax.com/support, I finally figured out that my software was not auto updating.
What's great about it: Using TurboTax ensures that I include all pertinent info. Preparing return is simple. Good printed copy.
What's not so great: Software updates are not real easy to deal with.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too much advertisizing
on March 14, 2014
Posted by: 2golfers
from Stuart, Florida
I don't need all the extra audits, etc. I don't have a state return because I don't have a business or rental house (which you know) and I continually get questions on paying for a state filing.
What's great about it: tax calculations & advice is great
What's not so great: Clicking constently to get through advertisizing is annoying
Written by a customer while visiting turbotax.intuit.com