Customer Reviews Collected from turbotax.intuit.com
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Good Tax Time
on March 13, 2014
Posted by: SalmonMan
I have been using turbotax for a long time. And you keep improving on an excellent program. And it beats paying out hundred of dollars to tax services.
What's great about it: The program is easy to use. Very clear instructions. Very Good Help Dropdown Windows
Pro: TT helps with complicated math and record-keeping. It does help with the maze of depreciation, especially.
Con: At several points you can check a box, and then when you go back and then forward again the box you checked is now blank. Why can't it keep things as you put them in? (It often does, but not always.)
Con: Basic is all I need, so why do the email solicitations never offer that?
Con: It ought to be possible to jump forward through the step-by-step process without tediously having to click through every page again.
What's great about it: Incorporates past information, including depreciation
What's not so great: Sometimes doesn't save information sensibly
I've been using Turbotax for 4 years and its worth the purchased amount. I felt very comfortable and at ease as I went through the different deductions. I highly recommend this software!
What's great about it: extremely helpful in "walking" you through the deductions, showing you frequently your refund or owed amount
I did my taxes again with TaxAct, with a refund as usual. This year, I also tried TubroTax, I entered the same information, and with your system, I owe. I can't find the error, yet, without printing all the forms. I have to say that some how, the input of of the information was not calculated correctly. I see no use for your product. From doing my own taxes by hand, then using on-line programs, yours seems to have an error.
What's great about it: Pretty simple
What's not so great: How can I figure out your calculations without printing forms
Your package is easy to use plus you give audit protection. You make sure that there is no errors that Turbo Tax can see so you have high confidence level that your return will not run into any problems