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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Thank god for TurboTax
on March 14, 2014
Posted by: storytyler
from La Center, WA
As an independent contractor with several jobs, TurboTax really makes figuring out my taxes easy by making sure I know about all the deductions that are applicable to my work (home office and vehicle expenses/deductions/credits, etc.).
I would like to see more explanation for a few things, such as AMT for a vehicle purchase/trade-in and depreciation issues. The minimal info provided made no sense to me.
Despite this small concern, I'm thrilled with TurboTax and the confidence it gives me in preparing my own taxes. For years, I've been using a CPA who charged me several hundred dollars to sort out my various jobs each year. NO MORE!!!
YAY TurboTax!
What's great about it: Amazingly detailed
What's not so great: some explanations are still confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finally Done
on March 14, 2014
Posted by: RayII
from Grantham, NH
System requires copying large amounts of information not directly useful in completing the forms and navigation is overly complicated. For example, I don't need to copy all the information from a 1099 manually as this input just creates a duplicate record. Navigation does not easily accommodate in a random order which is how I actually receive information needed to complete the forms. I would like to enter information as I get it, e.g. a 1099R and a W2 today and a 1099DIV the next.
Entering information directly on forms seems to be getting more difficult as well.
Entering information directly on forms seems to be getting more difficult as well.
What's great about it: Seems to be correct
What's not so great: Very complicated to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Painless in NH
on March 14, 2014
Posted by: smilestir
from 03801
I used to be a professional tax preparer. When I changed careers I kept using the professional program but it became too cost inhibitave so I gave turbo tax a shot.... I have been with Turbo Tax ever since.
What's great about it: Ease of use
What's not so great: State return too expensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo taz use 2012 taxes
on March 14, 2014
Posted by: sober40
from Tampa, Fl
This customer did not provide a text review.
What's great about it: excellent easy to follow directions I have used for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Simple but misleading costs
on March 14, 2014
Posted by: PoorTony
from Rutland, MA
The returns were straight forward. The program is fairly simple to work through and easy to understand. However, do not assume what you will pay for Turbotax by what the website says. The website is misleading...they clearly do not disclose the cost of the state tax returns upfront which obviously makes many customers believe it is included with the advertised price. Thus, it ends up being a lot more expensive than you initially thought....not very nice. Sorry Turbotax, but I will be going back to H&R Block next year.
What's great about it: easy
What's not so great: expensive and misleading costs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever
on March 14, 2014
Posted by: WSUFloyd
from Washington, DC
The process gets easier each year. This year I had to submit a State return for the first time. TurboTax made the process quick and painless. I was able to select the state, purchase and fill out the form, and at the end - submit the Federal and the State forms online. I love it!
What's great about it: Simple instructions, including for State returns
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made it easy
on March 14, 2014
Posted by: epinho
from bradenton, fl
goes over every possible deduction and helps you find credits available.
What's great about it: helps you find every deduction, automatically populates related forms and equations
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
frustrated
on March 14, 2014
Posted by: mrc32
from Idaho Falls, Idaho
I have used Turbo Tax for years. This year I am not happy. Errors were flagged in forms I had no use for, i.e., sale of property which was not done. I DID NOT SELL ANY PROPERTY. It is nearly midnight and I have been on this for hours. You used to have a good program.
What's great about it: this year?
What's not so great: the lack of ease
Written by a customer while visiting turbotax.intuit.com