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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,828 reviews
5 Stars
1,826
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Painless in NH
on March 14, 2014
Posted by: smilestir
from 03801
I used to be a professional tax preparer. When I changed careers I kept using the professional program but it became too cost inhibitave so I gave turbo tax a shot.... I have been with Turbo Tax ever since.
What's great about it: Ease of use
What's not so great: State return too expensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo taz use 2012 taxes
on March 14, 2014
Posted by: sober40
from Tampa, Fl
This customer did not provide a text review.
What's great about it: excellent easy to follow directions I have used for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Simple but misleading costs
on March 14, 2014
Posted by: PoorTony
from Rutland, MA
The returns were straight forward. The program is fairly simple to work through and easy to understand. However, do not assume what you will pay for Turbotax by what the website says. The website is misleading...they clearly do not disclose the cost of the state tax returns upfront which obviously makes many customers believe it is included with the advertised price. Thus, it ends up being a lot more expensive than you initially thought....not very nice. Sorry Turbotax, but I will be going back to H&R Block next year.
What's great about it: easy
What's not so great: expensive and misleading costs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever
on March 14, 2014
Posted by: WSUFloyd
from Washington, DC
The process gets easier each year. This year I had to submit a State return for the first time. TurboTax made the process quick and painless. I was able to select the state, purchase and fill out the form, and at the end - submit the Federal and the State forms online. I love it!
What's great about it: Simple instructions, including for State returns
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
made it easy
on March 14, 2014
Posted by: epinho
from bradenton, fl
goes over every possible deduction and helps you find credits available.
What's great about it: helps you find every deduction, automatically populates related forms and equations
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
frustrated
on March 14, 2014
Posted by: mrc32
from Idaho Falls, Idaho
I have used Turbo Tax for years. This year I am not happy. Errors were flagged in forms I had no use for, i.e., sale of property which was not done. I DID NOT SELL ANY PROPERTY. It is nearly midnight and I have been on this for hours. You used to have a good program.
What's great about it: this year?
What's not so great: the lack of ease
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thumbs up for Turbo Tax
on March 15, 2014
Posted by: Arielexandria
from Maryland
I was a first time filer and college student filing on my own.
I am grateful for Turbo Tax for how direct and easy it made the filing process. One thing I do wish is that you are aware of the possible charges ahead of time for individual states and then the additional filing charge.
Even still, this is quality stuff for the same amount or much less than what hired help would charge.
I recommend this for any self-capable person with confidence about their finances and the correct paperwork available. If you have w-2 and receipts for your deductions (or, even without the receipts you can make due if you don't claim those deductions), TurboTax if for you!
I am grateful for Turbo Tax for how direct and easy it made the filing process. One thing I do wish is that you are aware of the possible charges ahead of time for individual states and then the additional filing charge.
Even still, this is quality stuff for the same amount or much less than what hired help would charge.
I recommend this for any self-capable person with confidence about their finances and the correct paperwork available. If you have w-2 and receipts for your deductions (or, even without the receipts you can make due if you don't claim those deductions), TurboTax if for you!
What's great about it: Easy and to the point.
What's not so great: For first timers, get deluxe if you expect to recieve useful help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: Regional
from Houston, TX
overall good easy to use.
What's great about it: easy forward flow
What's not so great: little difficult flow when needing to back up for corrections or changes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com