 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Basic Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 2,831 reviews
5 Stars
1,829
4 Stars
697
3 Stars
167
2 Stars
69
1 Star
69
Customer Reviews for TurboTax Basic Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Thumbs up for Turbo Tax
on March 15, 2014
Posted by: Arielexandria
from Maryland
I was a first time filer and college student filing on my own.
I am grateful for Turbo Tax for how direct and easy it made the filing process. One thing I do wish is that you are aware of the possible charges ahead of time for individual states and then the additional filing charge.
Even still, this is quality stuff for the same amount or much less than what hired help would charge.
I recommend this for any self-capable person with confidence about their finances and the correct paperwork available. If you have w-2 and receipts for your deductions (or, even without the receipts you can make due if you don't claim those deductions), TurboTax if for you!
I am grateful for Turbo Tax for how direct and easy it made the filing process. One thing I do wish is that you are aware of the possible charges ahead of time for individual states and then the additional filing charge.
Even still, this is quality stuff for the same amount or much less than what hired help would charge.
I recommend this for any self-capable person with confidence about their finances and the correct paperwork available. If you have w-2 and receipts for your deductions (or, even without the receipts you can make due if you don't claim those deductions), TurboTax if for you!
What's great about it: Easy and to the point.
What's not so great: For first timers, get deluxe if you expect to recieve useful help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 15, 2014
Posted by: Regional
from Houston, TX
overall good easy to use.
What's great about it: easy forward flow
What's not so great: little difficult flow when needing to back up for corrections or changes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on March 15, 2014
Posted by: sissyx2
from corunna mi
wish it showed the tax form I felt a little lost. only because I am a person set in her ways
What's great about it: fast and effortless
What's not so great: not real clear for me where things went
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Thorough
on March 15, 2014
Posted by: TRCat
from NoVa
Easy peasey...until me return was returned by the IRS the next day. Got the email from TT, logged in, and noticed I mis-typed my wife's ssn. Corrected and re-filed - for free. I've been using TT for over 10 years and will continue to use them until I no longer have to file! ;-)
What's great about it: Easy to use
What's not so great: None noted
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job Turbo Tax Folks
on March 15, 2014
Posted by: GLeonP
from Hallettsville, Texas
Overall you have done a good job. As usual.
What's great about it: Appropriate questions are asked that are easily understood.
What's not so great: Was not crazy about going back each time a section was completed should go automaticall to next one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 15, 2014
Posted by: Russ901
from Minnetonka, MN
Two suggestions:
When entering charitable donations, as a donation is completed and you continue to the next, the screens returns to the top of the list, requiring scrolling down. Why not return to the list at the place you just were, i.e., the bottom?
When entering charitable donations, as a donation is completed and you continue to the next, the screens returns to the top of the list, requiring scrolling down. Why not return to the list at the place you just were, i.e., the bottom?
Working through the review and correction stage somehow seems a little clumsy. Entering missing charity addresses required a repeated key stroke to get move on the the next item.
What's great about it: Reliable!
What's not so great: A little awkward in spots
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Would hate to try to do my taxes without it.
on March 15, 2014
Posted by: HalBoyles
from Pensacola Florida
I have used turbo tax for the last 14 years. It has really been great and I particularly like the fact that it enables me to download all of my investment information from my broker right into my tax return. Also, every year before this year it has automatically included all my basic information from last years return. However, for some reason this year it said it couldn't find it. The complete return is in my computer and I can bring it up and look at all of it.. I must have done something wrong but I don't know what. It is right there with all of the prior years which did transfer o.k.. While there is substantial info on your web site, I could not get anything to work. Also, I could not find any way to discuss my problem with a human being. It was frustrating. Of course I could (and did) enter all of the information. I'm hopeful I won't have the same problem next year.
Hal Boyles
Hal Boyles
What's great about it: It covers everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
While taxes are complicated, TurboTax is simple.
on March 15, 2014
Posted by: ZootSr
from Henly,TX
Compared to what I had to do many years ago in filing my taxes, TurboTax is a joy. This takes the burden in filing in data into the right form location and performing the correct calculations.
What's great about it: Ability to switch from data entry to forms.
What's not so great: When going back to detail data entry, many pushbuttons are not set as they were initially. Have to reset them each time.
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com